PLEASE consider twice before using this company. We were referred to them through a mutual contact (who had not used them, only heard of their services and thought it might be a good fit). We enjoyed working with our initial agent, who ended up quitting within the month due to his disagreement with company practices and policies (we found this out after the fact). We only worked with them for a couple months before realizing we had no idea what they were working on, what we were being charged for, and they were very unresponsive to our questions regarding our ads. They targeted demographics that made no sense to our business, and this continued well after conversations where we specified whom we would like targeted. We joined with them on the last day of a month, and they charged us for that whole month (company policy). They promised us a month for free, and we never received it. We eventually canceled entirely a few months in, and we were charged after our (confirmed) cancellation for two months of work!! We were promised multiple times for a reconciliation of the account with the actual ad spend, and to date we still have not received it. Since removing them and regaining control of our Google adwords and Facebook ads, we have seen way more growth than the months we were with them. We are so frustrated with this waste of money and are still battling the significant charge that was made to our account without our authorization, AFTER our confirmed cancellation. It does not seem like we are the only business who has had issues, but it is still crazy to me that we are having to fight to get money back that was taken without our authorization. read more

Takes your $$ and does absolutely nothing for months and then attempts to shift blame - worthless!!!!

I used this service a few months with little leads, but that is fine my problem is that when tried to cancel had to pay 1500 hundred dollars for a service I did not need or could not use. I was lead to believe that if cancelled would have to pay an extra month, okay got it, but I called to cancel on the fourth and was told I have to pay that month because was the fourth the month after and mounth after that. That adds up to 1500 dollars for 4 days of a service I did not want or need. If that sounds fair or good to you then they are your go to. I wouldn't recommend them to anyone that is not how I do business or any other company I know does business. Even if I misunderstood that the cancelation policy was 60 days I would have to pay for a service I no longer needed, since I canceled on the fourth was billed for that entire month and the next 2 that is 86 days!! read more

DO NOT USE THIS COMPANY! I signed up last January (2019) to have FlyPaper create a website and run a Google AdWords campaign along with doing SEO for the website. After a month of everything being live, I contacted them regarding the lack of leads/calls. Their response is that it takes some time for these things to get going, after waiting another 2 weeks I contacted them again and set up a meeting with the entire team including the managers associated with my account. In this meeting it was again reiterated to me that these things take time to work properly. As I continued asking questions the manager asked to step away and investigate the concerns I was having. Upon her return she preceded to apologize and tell me that the tracking numbers added to my website and AdWords campaign we never activated. what this mean is that the leads/calls that i paid for got the recording "the number you have dialed is not a working number, please hang up and try your call again later." She informed me that they would fix it and all would be working, they never offered reimbursement for the thousands of dollars I had already spent and said that I could not have the website I paid them for (which was also built without H2 and H3 headings). Then they told me they would run the website for free for the following month so that I could have someone create a new website for my company, that was my last contact for a year. The next thing I receive is a collections letter (January 2020) where they are requesting that I pay for the last month of the website. Needless to say, the experience with FLYPAPER was a horrendous. Even after the headache of having to redo everything I had done with them I am still having to deal with it. I would NOT recommend that anyone do business with this company. read more