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Flying J Express

5.0 (1 review)
Open • Open 24 hours

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Services - Flying J Express

Limos

Town car service

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Denver Limousine - Denver Limousine Inc.

Denver Limousine

(12 reviews)

Southeast

HORRIBLE COMPANY! DO NOT HIRE THEM! I had the worst experience using them for my wedding. I…read morerequested a partial refund because of how awful they were, and all they would do is offer me a free upgrade next time I hire them. WHY WOULD I EVER HIRE THEM AGAIN?!??! Here is a copy of an email I sent the owner about how terrible my experience was: I wanted to write to let you know that we were very unhappy with our experience using your limo company this past Saturday. To begin with, our limo driver didn't greet us or welcome us at all, he just demanded my credit card to make copy before even opening the limo door. He didn't help any of the girls into the limo, or tell us anything about how to work the stereo or A/C. His attitude and demeanor were very unfriendly and unprofessional. He also had no idea where he was driving us. We had to look up the address and give it to him, he then stood outside the limo trying to find directions on his phone. Everyone was really uncomfortable since we were trying to make it to a wedding ceremony and were on a very tight timeline. Once in the limo, there was next to no air-conditioning. This is completely unacceptable on a 90+ degree day when you're wearing tuxedos and full dresses. We asked him repeatedly to turn it up or fix it, and were snapped at that it was as high as it would go. Once we arrived at the Hudson Gardens, the limo driver asked if we would be ready in a half hour. I told him absolutely not, we were taking pictures and having a wedding ceremony. My coordinator, Gina, had already explained that he would have to wait until we were ready to leave and that we didn't have a set time. We paid for having the limo wait, that was part of our contract. Then he left and went to Starbucks! We had left our bags in the limo (which was discussed last week prior to Saturday). My coordinator went back to get something and he was gone. After we got back in the limo, the A/C was totally out. All of the ice in the drink bins was melted, and all the drinks were warm. The stereo wouldn't work, we could barely get any FM radio stations to come in. This was supposed to be a fun, party atmosphere and everyone was stressed out, uncomfortable, and dying in the heat. The limo driver was a horrible driver, slamming on his brakes and cutting in and out of traffic. We had to stop at a restaurant and get out just to cool off before continuing on to the reception. I spoke with the driver again and told him about all the problems, he just shrugged and walked away. He finally checked the back A/C and admitted it wasn't working but offered no solution or apology. We had an absolutely horrible experience with you company and I want to request at least a partial refund.

I've dealt with this car service 2 days in a row and customer service is excellent. I was able to…read morebook and prepay in advance one day, and the next call in a crunch to have a car pick me up in half an hour. They made everything simple, took care of everything for me and picked up on time. Very easy to deal with, highly recommend. I dealt with Val.

Flying J Express - towncarservice - Updated May 2026

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