Horrible experience!! Do not even think about using these guys. We were quoted $170 for one large jet ski for two people. They showed up with two small jet skis instead and then proceeded to tell my wife that they thought that my daughter and boyfriend would have more fun on two. She specifically asked if the charge would still be $170 and Jeff said yes. Lo and behold they charged my card for two jet skis and when my wife called back they said well why would we only charge you for one when you have two. Because you told us that!!! To top it off the jet ski my daughter's boyfriend was driving had the steering bar break while he was in the middle of the lake. My daughter had to tow him back in. They said he must have been hot dogging it and broke it. Seriously! We could not launch at the landing we met him at because it was closed so we had to drive to another landing. We now find out that because they do not follow rules and regulations at this company they have been banned from launching in Mound. They also did not ask for Boater Safety Certificates, give any safety instructions or do any other training except for here is how you turn it on. This place is a complete sham. BUYER BEWARE! We also called the Hennepin County Water Patrol to report them. read more