Poor customer service and hidden charges when something goes wrong. Be extremely careful if…read morerenting from this company.

Excellent company to deal with for jet ski rentals. Priced right and they were so very helpful for…read moreus , especially since we are not from the area . We will definately rent from them again in the future .

Staff was friendly and helpful, but the pedal boats are terrible. I'd recommend the canoes or…read morekayaks instead

$22ish for paddle board rental per hour. I asked how we can keep track of time, and they said…read morethey're leniant / just come back in a timely fashion! Note that their rentable lockers are only big enough for small bags and phones. They held my beach bag and towels behind their office "shed" which was appreciated, but don't bring big bags if you don't trust them unlocked up! I thought the paddle boards were a good quality and easy to operate for beginners! The chain of lakes we went through had beautiful views and followed a fun path on a no-wake lake. The water did not appear swim-able though haha. WFR takes card for sure, and they hold onto an ID while you're out there. NO PRE-REGISTRATIONS unless you're bringing a large group I believe, so just show up and hope they have the equipment you want! They did for us on a Saturday afternoon, and there's lots of other equipment options if you're first pick isn't available. Would go back!

The techs in Baxter have no idea what they are doing! They have lost 9 employees in the last year…read more(which is most of their staff) and those left are clueless! The previous parts/warranty employee was the only one that was helpful and knowledgeable, but she is longer there either! What is going on at this place!? You are selling $100,000+ boats and you hire people that have zero clue! Buy your boat elsewhere!

Having bought our boat from MN Inboard and only being part time residents here, I can not say…read moreenough about the terrific service provided over the past several years. Our boat is stored with them, delivered by them, winterized and serviced by them. We come back to our home here with the boat ready to start and enjoy. This year we had them clean and refurbish the interior and exterior and she looks like brand new. Thank you Kevin and all of the staff at Minnesota Inboard. Paula and Tom DeMars

$250 Swell Wake Creator, 2 yrs old... has rusted parts. Both pins that hold the suction cups -…read morerusted. How the heck do you not use stainless parts on an in-water item? Disappointing for sure. Contact them on IG, they acted like they cared.... then blew me off.

Bought some boat coats for my family last summer and we love them! So soft and warm. The kids…read moreregularly nap on the boat in them, and we get people asking about them at the pool. I might have to try some of the new colors they have this season!

I put a $ 1,000 deposit on a boat at the 2024 Minneapolis boat show with Adam Fletcher on Jan…read more 20th 2024 and I was told I would get my deposit back if I did no go threw with the purchase. The reason I asked him was because I was warned by another buyer out at the show not to buy from them because he fiberglass problems with his 2023 Malibu and they were less then helpful during that warranty defect. For the first couple weeks things were going smooth on my transaction (keep in mind this is a lot of money to me but it was one of there low end boats so they were less interested) but as the weeks turned into months I was trying to get the deal finalized with Sara Walsh. I sent several emails and phone calls ( I am phone call guy) to Sara with no response. During all of this time they had my trade in at there dealership along with a 25k down payment. So I reached back out to Adam and he said just go on there website and do it yourself so I had reached my point of not needing a boat that bad any more trying to deal with these rich arrogant people. Finalizer I tried to take my trade in boat out for a cruise today 7/10/24 and they took the key out of the boat.

Great service department! Vince used to be there and he was absolutely fantastic. Kevin (the new…read moreguy) has filled his shoes well! They do a pretty good job accommodating when they can especially when your boat goes down unexpectedly.