Sarah helped us and she was amazing. No pressure, super helpful and professional. We went back…read moretwice and she stayed late, sent email info, researched our questions. She totally went above and beyond. Tom handled the delivery. It was quicker than expected. The delivery guys were wonderful. Overall an excellent experience. The mattresses here are higher quality than you will find at a big box store for basically the same price if not less. Highly recommended.

I'm so glad I went to Yankee Mattress in Northampton to purchase our beds. Tom is knowledgeable and…read morewas very helpful to me while trying to choose the right mattresses for myself and my son. I ended up ordering two full size sets.  They were crafted and delivered within the promised time frame. The delivery team set our beds up quickly and precisely. They were very professional and polite (Thank you).  You can tell the mattresses are hand made with care, they are perfect, like sleeping on a cloud. We love our new mattresses!  Everyone from beginning to end was awesome and the fact that the mattresses are locally crafted here in Massachusetts is the icing on the cake.  Thank you for the great experience Yankee Mattress! I will definitely recommend you to everybody I know.

Bought our new mattresses here! Highly recommended. I knew they sold furniture, which they do. Some…read moreabsolutely beautiful pieces. But I was not aware they had a very nice mattress selection. We checked out one of the larger mattress chains, but decided to go with Talon Furniture. It just seems the quality of mattresses were much higher than some of the big name brands. And the prices were on par and in many cases cheaper than the larger stores. Jasper was very patient and took his time with us choosing the right mattress. We also went with an adjustable bed frame. Delivery was top-notch. Very professional and courteous. Just an overall wonderful experience. Thank you so much!

I had an excellent experience at Talon. The selections were great, the prices were fair, and the…read morecustomer service stood out immediately. The team took the time to understand what we needed, walked us through a few options without any pressure, and made sure I stayed within my budget. The furniture arrived in perfect condition, and the follow-up after the sale showed they genuinely care about their customers. It's rare to find a store that combines value, quality, and real customer service, but this place nailed it. I'll definitely be back for future purchases.

DL helped us out along with my parents on finding a new mattress. I was unaware that they also sold…read moremattresses for RVs! Such a lifesaver because we were looking for a new one. Large selection and options in stock and with only having to wait two days to have then deliver (and set up), could not ask for a better value. Will recommend this location and associate from hear on out.

I have been meaning to write this review for some time but it kind of took the back burner because…read moreI normally only write reviews for restaurants. I am finally going to take the time because the customer service I experienced was exceptional. I stopped in looking to buy a pillow that would fit my need of alleviating neck pain. Lisa who was the store associate took the time to go through many different options with me and explain the benefits of each pillow until i found the one that was perfect for me. I have to say that customer service was excellent and will return for a bed soon.

My wife got her replacement mattress here at a decent price, it was delivered the next day with no…read morefuss, and she sleeps a lot better now. I see that a lot of folks have had bad experiences here, but on form we'd patronize the place again. Not too many mattress places in Hampshire County that are (a) on the bus routes and (b) will deliver.

Pretty slimy practices. They found me an "outlet" mattress at a "good price". Imagine my surprised…read morewhen it was delivered with a big "pre-owned" on it. The only clue that it was pre-owned (used? refurbished?) before then was some small print that sort of says that outlet = pre-owned, but didn't even explicitly stay that. They used a minus sign "-" instead of an equal sign. The good news is this is Massachusetts and these sorts of practices are illegal and you can get reimbursed up to 3 times the material loss. It all ended well, when I reached out to Mattress Firm and asked if they were going to fix it or if I had to go the Attorney General, they were super responsive and I had a replacement actual "new" mattress for the originally quoted price within 2 days. So, I guess the moral is it's possible to get a good deal, but beware their sales staff!

I bought a mattress from an online vendor but needed a frame. JCMattress had one in stock. It…read moreseemed reasonably priced. The proprietor was easy to deal with. Nice guy, seems up front. I picked up the frame the same day and brought it home. It was very easy to put together and is very sturdy. I would definitely put JCMattress at the top of my list if i decided to look for another mattress.

A+ I think it's time to rethink how I buy my mattress…read more Whenever I go to a chain place it feels like I'm getting the buy a car today gimmicks, i.e. this promotion...that promotion but only if I spend x amount and then the one you want is not in stock...annoying to say the least I went off the beaten path and tried JC mattress! Service is amazing and top notch quality...at the right price too, won't be the last time! I work hard for my $$$ and enjoy spending wisely... Thanks Justin, you made us a believer that there's another way to handle our mattress needs going forward! My daughter says it's the best mattress she's ever felt and never wants to get up! That's a good mattress!

Very good experience with Yankee. Needed a mattress on the same day I made first inquiry. A few…read morehours later mattress was delivered. I thought what better service and quality one can ask for? Would highly recommend giving Yankee a shout if looking for one of their products.

I purchased a queen firm mattress in 2024 because the store had good reviews. A small locally…read moreowened company sounded great to me. I paid 3k thinking this will probably be the last time I will need to purchase a mattress. I went to the store in Agawam MA. I wasn't sure which would be the best choice but I ultimately chose a firm. The showroom display seemed firm but did have a bit of spring to it so it seemed like it would be comfortable. They made the mattress and delivered it as well as took the old mattress away. That first night I had put on the mattress protector that I purchased from them which they said would be required to keep under their warranty. I was worried because this mattress was literally ROCK hard with no give at all. I slept on it that first night and woke up in the worst pain I've ever had sleeping! Neck, back and shoulders in so much pain! I immediately went back and told them and asked to exchange it for a softer mattress. I spoke to a man there that was the store manager I believe but not sure to be fair. He asked if I had slept on the mattress and I said for one night with their mattress protector on. He then told me they would not take it back or exchange it because I said I had slept on it once that first night! He said he can't sell it now because of that. Im not sure how someone can tell if they are even remotely satisfied with a purchase from them if I didn't at least try it though I could tell it was beyond firm once they installed it. I was told the only thing they could do for me was add a bit more gel cushion to the existing mattress but that the main build and firmness could not be changed and refused a refund or exchange for a softer mattress. I was left with no real choice on a 3k mattress i had just purchased so I said let's at least try that. To which I was charged an additional amount over $200 more. It basically remained an extremely firm mattress that I had paid even more for at this point. There are MANY mattress companies that have satisfaction guarantees but this company does not! I have had pain now for much of my mornings and had a spare bedroom with a cheap but new mattress that I bought from Amazon for UNDER $200 because it really wouldnt be slept on. Well guess what. I gave up waking in so much pain that I am now sleeping in my spare room on my $200 mattress and have not once woke up in pain. I am going Mattress shopping tomorrow (elsewhere) so i can start sleeping in my bedroom again where I will likely drop another 1.5 to 2k for a mattress i can sleep on and a satisfaction guarantee. I have been so upset by this experience and the money I wasted with this company that it has been hard to let it go in my mind. I have steered a good friend in the market for a mattress to anywhere besides Yankee mattress and everyone I know in life has pretty much heard my story at this point. Before I make my new purchase and watch them haul away a brand new expensive mattress I felt that I might feel a bit better sharing my experience so others dont make a mistake with their own expensive purchase. Having shared I can now say that I dont feel better, just cheated. Life is about learning lessons along the way. I guess I can chalk it up to a lesson learned. But it doesnt feel any better and finding a mattress I can sleep on just cost me a lot more money than one should have to pay. If you want a company that cares about customer satisfaction I would avoid Yankee Mattress

ALways a great experience at CT Mattress. Have bought mattresses there before and wouldn't go…read moreanywhere else. They happily return if a mattress doesn't work for you as well.

One of the best shopping experiences of all time. Caroline was wonderful. Such a great listener and…read morewonderful approach. So very knowledgeable. And most of all patient. I highly recommend.

GREAT experience. From the first phone call - through delivery - FAST - EASY - GREAT PRICE -…read moreREALLY HAPPY. Felt good to do business with a long time Connecticut business. Keep up the good work...... and THANK YOU.

Great service from the beginning to delivery! When you stop into Bedding Barn ask for Paul. He was…read moresuper helpful, patient and understanding of our needs. Always providing excellent customer service. We'll be back to purchase more mattresses for other bedrooms.

I went to Mattress Express on a weekday. It seems like everyone in my neighborhood located off…read moreMineral Spring buys their mattresses from Bill. This man is well-spoken and explains everything simply and clearly. He does not "upsell." He asks about your needs and explains about the least expensive to most expensive mattresses and how each mattress's features differ. I told Bill I was in agony because of my neck and back and I thought it was probably because of my old mattress. I purchased the second most firm king-size mattress and foundation along with two specialized pillows for neck pain. I have now slept two nights with my new mattress and pillows and my pain is already diminishing. The mattresses were delivered on the date promised and my old mattress and box spring were taken. The two men who delivered my mattress were very personable. Actually, they were downright charming. They took away my old mattress and foundation and delivered and set up my new one quickly and meticulously. They made sure I was completely happy with the set-up. I understand now why my neighbors speak so highly of Bill and Mattress Express. This is an exceptional, local small business with a very knowledgeable and personable owner. The store offers a wide range of choices and price points. In a word - Mattress Express is OUTSTANDING.

Ever so grateful for Bill's professional and expert services as he helped my elderly Mother choose…read morea new mattress. A total God sent blessing indeed! Not only was her comfortable new mattress delivered on time, they took away the old mattress! A complete service that eased my Mom's burden greatly. Prayers were answered and customer service and product could not have been better with price points that fit perfectly.