Are you looking for a florist who cares? Well, this is place does. Everyone is so attentive,…read morefriendly, and helpful. They took time to explain how to love and keep my plant healthy and growing. My husband was the one who found this place initially. He spoke highly of the staff, and their beautiful plants. So, he decided to purchase a croton for me. I'm glad he did. I went to this location on my own to see if I could transplant my beauty into a different pot. I was greeted with a smile and helped immediately. I am a novice when it comes to plants. But, with all their helpful hints and tips. I think my croton will live for a long time.

I have ordered two wrist corsages for school homecoming and winter formal recently and they were…read moreboth the prettiest I've ever ordered! I'll definitely be a repeat customer. My son's date loved it!

I live in Detroit MI. and my family member that gained his heavenly wings services were going to be…read morein Nashville. I called the Funeral Home to ask for a recommendation, Mr. Reynolds suggested Ann Smith's Florist. Myron was the very professional employee I spoke with two days before the service. My final purchase was a spread for the casket. I requested a picture of the spread before delivery. Yall!!! when I tell you my heart is so full because of the beauty of this spread. I can't Thank You enough. May God Bless your business One-Hundred Fold. Ann Smith's Florist has made a Detroit Family very happy with price and service.

We wanted to work with a local florist for an out of town funeral. Ordered a large plant with cut…read moreflowers & were charged nearly $100.00. (As shown on the original invoice) What we got was a tiny plant with NO flowers! When I called to inquire, I was made to feel like I didn't know what I was talking about! I emailed them this same picture to show how small this ONE HUNDRED DOLLAR plant was and that there were NO CUT FLOWERS. Now, they are no longer responding to me! A FUNERAL! We were robbed and embarrassed! We were taken advantage of because we were out of town! Not cool!

My wife received a beautiful bouquet of pink roses from the store six days ago for Mother's Day…read more Having been in the floral business for over 50 years our children were also raised in the business and no to always order early on a holiday for Best selection and prompt delivery. This was delivered four days before Mother's Day, from our Son & daughter & son in law which was just perfect. It's not just the day it's a day of remembering. As a Florist owner for over 50 years from fair Oaks California, I can say without a doubt this is one of the best Florists you will find in the Hendersonville Franklin Brentwood, Tennessee area. I can't wait to make a visit to this shop. 7 days ago & they look just as fresh as when they were delivered. Not sure how our daughter found the shop in Franklin since we are in Hendersonville, but I'm so glad she did.

Steve and his team do an incredible job providing absolutely gorgeous flowers for all occasions…read more You will not be disappointed!

Best florist in bellemeade/nashville. Huge fan. Never ever had a problem or issue. Class act place…read morewith class act people

Clueless, dishonest, and pretty much incapable of basic fulfillment. Excuses and lack of attention…read more It was one of the worst experiences I have ever had, I order flowers (remotely) ALL the time. I will never use them again. It was a disaster and she was completely unhelpful. Not rude, just did not instill any confidence after her original excuse of why my order wasn't fulfilled.

I just can't say enough about how absolutely stunning the flowers were for my daughter's wedding!…read moreChelsea was a dream to work with from start to finish, so flexible and accommodating. We had many guests comment that they had never seen more beautiful flowers and I completely agree. We feel so fortunate to have found Chelsea and couldn't be more pleased with her work. Highly highly highly recommend!

Solid floral shop with kind service and quick turnaround. I ordered flowers today to be delivered…read moretoday and Trey was so nice over the phone, was able to make it happen and even email me a receipt! I'm not sure what the final arrangement looked like so I cannot comment on that, but very nice and professional workers. Should I need flowers in that area again I'll be giving you a call!

I love these guys. They are always helpful and patient when picking your flowers. Super nice and…read morebeautiful arrangements.

Super cute shop inside of the Factory. I liked their options and the lady working was friendly.read more

Black Tie Floral Design was very courteous and helpful when I called to place an order for sympathy…read moreflowers for a church service. They also worked with me to use different color flowers in the sympathy arrangement. The arrangement prices were fair in comparison to other florists in the area. I called another florist in the area and they said they didn't deliver on Saturday (although their website shows Saturday hours). The compliment for Black Tie Floral Design florist is they were courteous and ready to assist with sympathy flower order during a heartbreaking time with the loss of a dear one.

Black Tie offers by far the most unique designs and awesome customer service!! Rachel and her staff…read morewere awesome at listening to what I described for an arrangement, and were able to provide me with great feedback and guidance on floral choices. The arrangement was so full of luscious eucalyptus and magnolia, it was literally "spilling over" with southern charm and elegance! Loved it!

I have done business with this shop 3 times so far this year, after making the mistake of trusting…read more1800 last year to find me a serviceable florist. When I logged on to yelp to write a review, I could not believe that the average rating for Rebecca's was 2 stars. I had to check literally 3 times to make sure that I had the right Rebecca's. Unfortunately for the good people of Franklin, their experiences with this local flower mart have not been nearly as pleasant as mine. After receiving, without question, the worst flower experience of my entire life thanks to 1800-flowers, I decided to simply find a local florist and do business with them myself. It was my grandmother's 85th birthday this year (God rest her soul), so after finding Rebecca's website and reviewing their merchandise, I ordered one of their orchid plants, and wrote a note that implored them to take good care of my order. The result was better than I imagined, a gorgeous and full orchid plant that bloomed all year long and helped make my grandmother's final birthday a happy one. Next, I ordered from them a nice dish garden plant for mother's day, which exceeded my expectations and is still thriving to this day! Finally, I decided to call them up for my Aunt's birthday. The ordering experience over the phone was the most efficient conversation I have ever had, in my life so far, calling a florist. They were on it, they were friendly, they made me feel like I was in capable hands. Also, every time I have ordered something, they have confirmed with my via email, and confirmed with my recipient through a text message so as to ensure perfect delivery. This place is great, and I highly recommend calling them up for flower business. Thank you Rebecca for being so reliable, helpful, and professional. Keep up the great work!

Poor customer service. The delivery person did not ring the bell, and must have purposely avoided…read moremy Ring camera as I had no notification ( when I reviewed the camera a person was never detected)and the floral arrangement was left on the porch chair in 90+ degree temperature. When I called the sender they informed me it was supposed to have been delivered on Saturday. was the recipient, I did receive an automated text asking how my delivery was, I advised the delivery person did not ring the bell, and it sat in the heat, they asked about redlivery and I let them know that would be appreciated. I never heard back from them.