Fast and polite The only negative I would say is their X-rays are not the best. I was sent to Ortho…read moreafter telling me there was no fracture Ortho saw one loud and clear.

I came in just to get a doctor's note for the cold I had. They prescribed me amoxicillin when I…read moretold them I was allergic to penicillins. I had to go back in the building because they forgot to give me the doctor's note. Then they gave me a call 10 minutes later to pick up 2 extra prescriptions when I was just there. I declined. I would not recommend this facility at all.

Go ban hour before they close or you will be turned away. Showed up at 7:30pm at night on Tuesday…read moreand they said they were not expecting anymore patients. The website said 10 pm and they did have 4 ppl waiting. They were open. I was just refused. Evwry other time I went into was treated great but it was earlier in the day. Just a heads up. Don't go 1- 30 minutes before closing. I just don't understand why they just dont close earlier. I understand they have people there but as a business closing hours means closing hours. 8pm means 8pm.

Very convenient and very friendly. Good place to go for you and your family. My family and I…read morehave been going there for years .

My husband was having an allergic reaction and while on the way there I called them to let them…read moreknow that we would be arriving in 5 minutes with a severe allergic reaction. Mind you had almost passed away 2 years prior from an allergic reaction. We had administered an Epi Pen on the way there. We arrived there and the lady at the front desk was more worried about being on her personal cell phone than helping us. One other patient was in the waiting room. She told us to have a seat. The other patient was called back (no big deal) as I watching him closely. Another patient came in with just a scrapped up leg. They then called him to the back. I told the nurse that my husband was having an allergic reaction and she got rude and said he would be called back when there was a room available.... Umm.... There was a room had they called the patients in the order they arrived and/or by urgency. We left and went to the hospital... The waiting room was packed full but we got called right back and got the meds that we needed.

I arrived at the urgent care with pain in my ribs and shortness of breath. I wrote 'chest pain' on…read morethe check in form and it was crossed out and corrected to 'rib pain' by the lady at the front desk. I am not a medical professional but i thought my ribs are in my chest. I waited for 90 mins. in the waiting room and then an additional 90 mins. in the back treatment area. When i finally saw a doctor, he was so rushed that he wouldn't wait for me to answer his questions (being short of breath I could not speak more than two or three words at a time). They performed an ECG and assured me that i didnt have a heart attack and informed me to go to an ER. I felt very poorly treated and ignored and then rushed out in the same condition in which i arrived. I am curious to see how my insurance gets charged for this 'treatment'. They made sure i paid my copay within 20 mins of arriving.

I had to utilize AMD in Creek tonight. Wanted to give a good review for their prompt and…read moreprofessional care. Big Kudos to Lorenzo for being so kind. I'm an RN myself and usually I'm the one taking care of people. Being the patient and being in pain was no fun. Thank you Lorenzo for giving great patient care!

They ONLY care about the money!!!!!! Stay far away. I have kidney stones and they REFUSED to give…read moreme pain meds even though i was peeing blood. They said it's against the law to give pain meds for kidney stones. As a P.A. practicing in another state, myself i knew what was going on and since they were the ONLY local urgent care around i decided to go. Had i not had to come to Michigan for a funeral i would have never come. They even had the ER report from my hospital ER showing them. Wound up going to McLaren and was treated wonderfully

Service was great got checked right in and went back to see the doctor in 5min. She listened to my…read moreconcerns and examined and plan forward to treatment. All the staff was amazing and friendly.

I have been going to this place for many years and have received the best care here. From the front…read morestaff to the PA, they are always very kind and professional.

I absolutely love this urgent care! There is never a wait to be seen. I'm in and out within around…read morean hour even if they are busy. They have a pharmacy in the building, do lab work right there and any x rays you may need done. Not only is it great because of the convenience factor, the staff is absolutely amazing as well. They are kind, personable, and remember who you are when you come in. All of the techs/assistants are wonderful. The PA Todd is my favorite! He genuinely cares about his patients and it shows. I went there with an issue that wasn't getting figured out and Todd sent me for some testing that led to a diagnosis for me and a solution to the issues I had going on! He also called after a few weeks later to make sure the issue had been followed up on. It's hard to find good places to go when you can't see your regular Dr. I'm SO thankful I discovered Lifetime because they truly are awesome.

I was seen by Toni Detwiler, and she told me that I had Herpes without doing any testing. My lips…read morewere swollen without any blisters, I went to another clinic and got told I simply had an allergic reaction to a lip product I used. Awful experience, basically rushed out of the room the second I got in and didn't listen to a word I said. I knew I didn't have herpes so I didn't pick up the prescription she sent in, I wouldn't recommend this place at all.

This is a new facility located in a strip center. It offers an open and clean floor plan with a…read morehot/cold water dispenser in the waiting area. Waiting area is small with seating for about 10 people. (People were coughing but not wearing masks. Face masks were provided at front desk.) Only one advanced care provider this weekend day, no business cards were available for her. We were disappointed we were not greeted at arrival. (Maybe because it was between holidays and a weekend that the medical assistants were having to register patients and provide medical assistance.) We were immediately told to check in at the entryway kiosk stand. After waiting a while, we were told to approach the front desk to complete registration. We had "saved a place" online, and waited more than 1.5 hrs. A waiting period was expected because it is a walk in urgent care. The provider was a professional, courteous, and thorough nurse practitioner. It was a quick visit and she addressed any questions. We were thankful this urgent care was open this holiday weekend. There is a CVS, Walgreens, and Costco pharmacy conveniently nearby.

The lady at the front desk was Extremely rude and would not answer a basic question like how long…read morethe wait was. Bad customer service.

I don't recommend due to the quality of service of the staff. If you can find any other after hours…read morecare I would recommend you go there first. Unless this is your last resort.

Great staff! I was well taken care of. They are fast and efficient. They made me feel safe and…read morecomfortable during my visit!

Congratulations to the worst ER I have ever been to. I went to the ER due to intense pain in my…read moreneck, chest, and abdomen. I had no acute respiratory distress, which I explained to the nurse and doctor. The staff were extremely condescending, treating my pain and symptoms with little regard. I was told that my symptoms were simply due to anxiety. I mentioned a possible throat infection and the doctor looked in my throat for no more than five seconds. Went to an urgent care and lo and behold I had a throat infection leading to severe swelling of the lymph nodes in my neck leading to intense pain and feelings of respiratory discomfort as well as an elevated immune response. So yeah...not anxiety.

Went here earlier in the week with a severe uncontrollable cough. They checked my breathing and…read moredid a chest xray, that's it, nothing else and diagnosed me with a cough and sent me on my way. Went to a clinic in Grand Blanc the next day and was diagnosed with Covid. Thanks McLaren, you will never see me again at any of your facilities. The sad part is you will bill me for hundreds and you did nothing.

I came here following a bad surgery at another hospital. I ended up getting an infection from this…read moreprior hospital during surgery and had to come here because I heard far better things and I'm very glad I did. I was in the hospital for the week, and had two surgeries on my foot to fix the issues from the first surgery. The doctors, nurses and staff all took good care of me and I'm very grateful. It can be scary because it's COVID times and you can't have guests and things but I was just thankful I kept my foot and they helped make sure I did. Definitely will come here versus other hospitals in the area.

If you want to receive 2 bills for the same service and not be able to get a hold of anyone to take…read morecare of it. Go here. We were billed from the old ascension hospital and new Henry ford. They use 2 separate systems but both say they are Henry ford but then bill differently. We have a paid in full bill for Henry ford but ascension says we have not paid. Same account number and same date of service. Awful experience and I would not wish this on my worst enemy. Go somewhere else and save yourself the headache.