This so-called four-star hotel barely qualifies as a three-star. The property is old, poorly…read moremaintained, and in dire need of renovation. My first assigned room (023) on the ground floor was a disaster--smelling of sweat and grease, with a "balcony" that turned out to be a glass door opening into a parking lot. It didn't even have a proper lock, making it unsafe.
After requesting a higher floor, I was moved to a room with filthy carpets, mold in the bathroom, and twin beds so uncomfortable I couldn't sleep, even after a 10-hour flight. Pillows? Flat and unusable. Despite showing photographic proof to the receptionist, I had to wait until the afternoon to change rooms, losing half my day.
The third room was marginally better--cleaner carpets but still smelled like sewage, with a broken shower door and a non-functioning telephone. I had to keep the window open in cold weather just to air it out. Meanwhile, my white colleague was assigned a clean, well-furnished room with a great view from the start. A conversation with another guest, a woman of color, confirmed this pattern--she had also been given a subpar room and was considering leaving the hotel entirely.
Room 300, in particular, is unfit for any guest until the carpets are replaced, the walls repainted, and the bathroom properly cleaned.
The only redeeming features of this hotel were its convenient location and the breakfast setting--not the food itself, which was repetitive and uninspiring, served with what felt like reheated leftovers every day of my four-night stay.
This place is not worth your money--or your dignity. Avoid it.
