the breakfast is meh no fruit and at 13 euros. they dont have enough staff at night they have one…read morekid the work of three. this part really bothers me. they take up the outside seating. im not a smoker but many are. the lobby randomly closes at night and security harrases you if you like to just sit out and read. the place is cheap. front church has trash that has been there for months.

I have mixed emotions here. But here we go:…read more Pros: Very close to the train, centrally located, very clean! Large lockers. Locks provided with a deposit. They also keep the downstairs open where you can purchase beer, wine, snacks, play pool/games, etc. Bike rental downstairs. Cons: No kitchen. Breakfast is not included. Even for 7€ it isn't worth it. There are a ton of college kids here. The walls are thin, you can hear everything. I mostly like this place. The staff was very friendly and helpful. Without having a kitchen, food options kind of sucked. Everything in the immediate area closed early and expensive due to the area.

I've been to many hotels around the globe, but rarely was I so impressed as with the Sana Berlin!…read moreThe experience starts at the reception desk where the staff is extremely friendly and immediately makes you feel genuinely welcome. The lobby is large and spacious, and the use of coloured glass in combination with dark wood already hints at the modern character of the rooms themselves. These are spacious, very contemporary and absolutely beautiful. Connections for laptops and iPhones are standard, the television is cleverly hidden behind a black glass wall. Big wall size curtains descend from the ceiling at the push of a button and add to the amazing hi-tech feel of the room. The bathroom is perfection. Instead of the usual dark corner, here the stylists used a glass wall and lots of mirrors to add the bathroom to the room, not separate it. The big walk-in rain shower is pure joy! The swimming pool, sauna and gym area are the next surprise. Up on the 7th floor, they have once again ceiling-to-floor windows with a fantastic view of the city. I think we have found our new home-away-from-home in Berlin here!

Good hotel in general - a litte away from the center - was noisy as there were little kids on top…read morewho started running around at 6 o'clock in the morning - not very forth seeing with people obviously going to a Rave and coming home early in the morning

This was a great choice for our stay. The hotel is within a nice walking distance to all the…read moreattractions, and the price was fair. The property feels new with modern updates. The lobby is pretty, and the staff is super friendly and helpful. The rooms are quiet and provide all the necessities one could need. My husband arrived early from NYC and was able to check in a few hours before I arrived from another country, which we really appreciated. The room itself was nice, with crisp bedding, and it felt clean overall. However, our bathroom trash had not been emptied from the previous guests. It actually made me smirk because everything else was so well done, but it did make me wonder about quality checks. I also found the linoleum floors practical, though I didn't love the echo or hollow sound they create. Carpets feel cozier, but I understand that hard floors are much easier to maintain and disinfect. Overall, I would definitely stay here again in the future. Cheers from NYC.

One of the cleanest Courtyards I've been to and also very well run! Warmly greeted and even…read morereceived an excellent dessert tray to enjoy. Breakfast buffet was the best one I've ever had at a Courtyard anywhere. Sign up for the breakfast when you check in for a discount to $15 euros which is a steal for what you get here.

Pros: As great as the property itself is, the staff is what made it special. Especially the young,…read moreshorter woman at the front desk and Jonny the Concierge Cons: Not a whole lot. There is construction going on in one of the restaurants, Eck, and work starts pretty early. That was it. Very minor. Location: A little far away for walking to most of the tourist attractions but only a short bus ride away from everything and the stop is about 75 yards away. Stayed there for a week and really helped make the Berlin vacation memorable and enjoyable. The hotel itself is beautiful. The food was very good (try the schnitzel and the mousse). Beds comfortable and showers powerful. But the staff was what really made it special. Jonny the Concierge is about as friendly and knowledgeable as I've ever seen. When I checked in on Sunday, 8/17, I lost one of my credit cards. The young, shorter woman w/ short hair (didn't get her name) checking me immediately called Visa and efficiently checked me in as well as help resolve my issue. All throughout the week, the front desk people and Jonny made a non-German-speaking, lone traveler like me visiting Berlin for the first time, comfortable and knowledgeable about their great city. Few hotels have had staff top to bottom that was this good and trust me, I travel a lot and am a hotel snob. Don't worry about the distance to the main tourist attractions. A 75 yard walk gets you to the M100 or M29 bus for only 2.60 Euros and gets you there while driving through the other tourist attractions. One piece of trivia, I learned from visiting the Bendlerblock memorial to the July 20, 1944 assassination attempt on Hitler as depicted in the movie "Valkyrie" that some of the guys that were supporting Von Stauffenberg (Tom Cruise) were hanging out at the lounge of the Esplanade waiting for word to get going. Bendlerblock is only about a ten minute walk from the hotel.

This was one of the more disappointing Marriott stays I've had in recent years…read more While there were a few bright spots--most notably Patrick from the concierge team, who was consistently helpful and professional--the overall experience was plagued by a series of avoidable service failures. During our stay, we encountered issues involving room maintenance, housekeeping, communication, and follow-through. None of the individual problems would have been catastrophic on their own, but the cumulative effect significantly impacted our family's experience. Traveling internationally with young children requires a hotel to be reliable, and unfortunately that consistency was lacking throughout our stay. One particularly frustrating issue involved a family bicycle tour arranged through the hotel. We were not informed until approximately 30 minutes before departure that the meeting location was off-site and required additional transportation. With two young children, that simply wasn't enough notice to reasonably participate. Despite the circumstances, we later found ourselves disputing charges related to the excursion. To the hotel's credit, management eventually acknowledged many of the service shortcomings and offered compensation. However, much of the response felt reactive rather than proactive, with issues often requiring multiple follow-ups before being addressed. The property itself is well located and has potential, but based on our experience, the execution fell far short of what I expect from a premium Marriott-branded hotel. I sincerely hope management focuses on improving communication and guest recovery processes, because the staff members who genuinely care are being let down by inconsistent operations.

I stayed here for three nights. It was a little far away from the places that I was going, but it…read moredoes have both a casino and a mall across the street. I'm a globalist and they weren't able to give me a suite upgrade, but they gave me a bigger room and a $30 food voucher, which was appreciated. I found my room door incredibly hard to open! I actually thought that the key didn't work, but once I leaned all of my body weight into the door, it opened! I would say my room was a little loud outside the mall one of the weekend nights. I discovered on the second day that when housekeeping came in, they were opening the windows (which I didn't like because I had them closed), so maybe that's why it was so noisy and I didn't even realize it was open. I went to the spa and was a little annoyed that I couldn't use my iPad to read because it had a camera. I totally get the rule, but I did not see that anywhere on the website. Had I known, I would've planned ahead and brought something else to read. It is a coed spa and you don't need to wear swimwear in the sauna or steam room. Apparently to one guy that meant he also didn't have to wear a towel! It is a nice pool and hot tub area with nice views and an outdoor terrace. They do allow kids most of the day and it was pretty noisy when the kids were there. The next day I went at nine in the morning and it was very quiet with no kids. While I was there, the elevator to the spa was broken so you had to take the stairs up one floor. That was fine because you can't help it being broken, but I had already done the walk to the specific spa elevator before I saw the sign that it was broken. I think they should've had more signage in each hallway. I did the breakfast buffet every day and it was very nice. Lots of hot and cold options, including champagne! They also have some made to order items like omelettes, other eggs, pancakes, and French toast. Since I was globalist, I also had lounge access. It's open all day, but they have food at breakfast, a couple desserts for afternoon tea, and some appetizers/snacks and beer and wine in the evening. There were some improvement areas, but it's a great hotel as a category 4.

This Hyatt is centrally located in Mitte. It's just a short walk from Potsdamer Platz U-Bahn and…read morethe Sony Center, along with tons of restaurant choices. We stayed here for three nights, courtesy of Viking. We really enjoyed ourselves. It's a very sleek and modern hotel with plenty of friendly staff. Four and a Half Stars

What can I say but simply a fantastic hotel, my partner and I were very impressed! Usually you pay…read morean average price and expect an average hotel but this hotel was fantastic, very very clean, modern, and the rooms huge, I especially liked the large ultra stylish shower. We would definitely stay there again. The only negatives were that that the door card mechanisms were incredibly temperamental and the kind receptionists had to come to our aid a few times. The location also isn't the best if you like being right in the heart of it all and there are few restaurants in the immediate vicinity, but it is only a 10 minute walk to the nearest metro station so nowhere is far away.

I was visiting Berlin for a few days, and planned to stay with friends, but the night before I was…read moreto arrive I wasn't able to get in touch with them. So I decided to play it safe and book a hotel. I found Lindemann's on hotels.com, and made a booking for the first night. Right afterward, literally within one or two minutes, my friends called me up, and I no longer needed the hotel room. Unfortunately, it turned out that the cancellation policy was such that none of my reservation could be refunded, since it was within 24 hours, even though I had just booked it. So immediately I called up hotels.com, and they said that usually in cases like this the hotel would be reasonable and refund the money, that I should just go ahead and cancel the booking, and that they would get in touch with the hotel. This I did, and later I heard back from hotels.com that the manager at the hotel refused to refund the booking. I have to say that I find this pretty unreasonable: it's not like the hotel lost an opportunity to give that room to someone else during the 20 minutes it took for me to cancel the reservation. Obviously I cannot speak to the quality of the stay, but this interaction makes me seriously doubt the way this hotel treats its customers. I wonder what other ways the management finagles money out of people who choose to stay at this "cheap" hotel.

Ok for what it's worth - no air conditioning just fans , quiet hotel nice staff, just don't get…read morea single bed if your w 2 people.

amazing boutique hotel in a quite but cool hood near everything (except the tourists)read more

We thoroughly enjoyed our three nights here, before the start of our Viking trip…read more Our room was spacious, the staff ever so helpful whenever we needed them and the Front Desk/Concierge went out of their way to help us. Whether it was with a restaurant reservation, or a newspaper, or insights on where & how to get around their Hauptstadt of Berlin. They excelled at service. Also, their prime location, next to the U-Bahn Potsdamer station, makes it a key jumping off point for whatever/where-ever you want to go and do.... Charlottenburg, Kaufhaus (KaDeWa), the Eastern Gallery, or even the Brandenburger Berlin Flughafen are all within a convenient U-Bahn ride from here. I have stayed all over with this brand and this might be the best Ritz-Carlton yet. Well deserved Five Stars.

Spectacular hospitality and clean rooms. Stayed here for four nights and housekeeping would check…read morein every night if we needed anything even though we didn't need the room cleaned. I went out for a ride and injured myself and the staffs were quick to bring me a first aid kit of whatever I needed. Location was in a nice area with a train station in front and a bunch of scooters and bicycles you can rent. A lot of food options around and a mall nearby. 10/10 would stay here again

The staff is very helpful. Initially we had some trouble with the wifi but they took the issue…read moreseriously and managed to fix it during the next day. The location is very good. And for the price the room is comfy. Buffet breakfast is always nice to have and it's available until 12. Transit's close to Mustafa's Kebap, which is by many considered to offer the best döner in Berlin. I'm one of those. There was some trouble connecting to the wifi at first but the problem got solved very fast, thanks to the helpful staff. The first morning we had some trouble sleeping as there was a schoolgroup making quite a lot of noise. They left and along with them the problem.

I stayed at Hotel Transit for five weeks a few years ago. It still glows in my mind…read more Centrally located amidst a festive area of international restaurants, cafes, and shops, Hotel Transit is pitch perfect. Simply put, there is heart in every aspect of this place. Spacious, seemingly freshly painted, white rooms (with blue or other color curtains etc.) come with at least one extra bed against the wall to use as a settee; nice comforters and pillows; cute table and chairs; plethora of shelves. Expansive wall of Cathedral-tall windows which open fully so you feel as if you have doors to the outside in your room. Ask for a room that faces out to the side of the building, with patio of Italian restaurant in view, (rather than facing inside of the Quad.) Beautiful sun shines into these rooms for most of the day. Then there's the daily breakfast buffet: Museli, fruit, yoghurt, four or five kinds of breads, sometimes croissants, three kinds of cheese, four cold-cut varieties, cukes, tomatoes, radishes and more. The best part however is the staff. They are all warm and gracious, making the Transit feel like home. Isa, Albert, Jan, and Michael Kuhn stand out as superlative hosts. Oh, and did I mention the all-night bar in the big main room?