Review for Aspen Dental - Chipman Road, Lee's Summit…read more I had dentures made here in September 2025 and paid in full at that time. Last week, one of the front teeth fell out, and I was absolutely horrified. I contacted the office the next day to ask about the warranty or any type of coverage for the work, and was told they would not fix or help in any way unless I paid an additional $600 -- despite the fact that I have a receipt showing a zero balance and have never received a bill from them. I also have dental insurance, but the office informed me that this repair would not be covered. I was very disappointed with the lack of accountability and customer service. I believe a business should stand behind its work, especially when a product fails so soon after being completed. I'm sharing my experience to help others make an informed decision. Based on my situation, I would recommend proceeding with caution or exploring other dental providers who stand by the quality of their work and value their patients' trust.

Office experience is HORRIBLE! Very unprofessional, very rude. Office staff act like high school…read morekids in a clique. Big turnover with the doctor, the assistants, and office staff. Every 3-6 months expect a totally new staff and the office manager, I believe her name is Karen(how ironic!) but I've never seen a more unprofessional, uneducated Manager, a warm body. Not sure about the other locations, I've heard some good things about Aspen Dental as a whole but this location in Lee's Summit should be closed down. Gives the company a bad name!! I would give 0 stars but you have to give at least 1!!!!!!

I went in because a filling (put in by a different dentist a while ago) was starting to hurt and…read morecause other issues. Summit Village Family Dental was able to squeeze me in quickly and redo the filling without a problem. They also really care - they listened well to my concerns and told me that if the new filling was still causing me problems for any reason, they would redo it for free. I also went back for a general cleaning and they were efficient, gentle, and thorough. Highly recommend!

I found my new dentist closer to home and excellent and caring treatment. I went for a cleaning in…read moreJanuary. The most pain-free cleaning I've ever had. I had to go back today due to breaking a tooth. Not only did Dr. Gleich fix the tooth, she was able to make and place the permanent crown. Every procedure has been explained. I've been able to see all my x rays and make informed decisions about my dental care plan. Comfy chairs in the waiting room and excellent coffee selections. Becky who works at the front desk and schedules appointments is wonderful to work with and was able to get me the next day after I called due to a cancellation. Oh, and their website, it is interactive and it works! I was able to do all my new patient paperwork and submit it before the day of my first appointment.

These guys are great!…read more Super friendly, super courteous, and they have you in and out on schedule The office is modern and very clean and everything is up-to-date The staff is really good at what they do and fun to talk to with a mouthful of dental implements! Highly recommended

A great experience. Very nice office, nice staff, great doctor, and they even took my blood…read morepressure, which to me seems like an even heightened level of care, before they cleaned my teeth.

Well this is the 2nd time I've had an appointment and they didn't have me on the schedule. I used…read moreto go here but the dentist there had blood shot eyes twice and seemed like he was high....I commented on that at the desk. Well then he moved to Texas and this clinic got new dentists. It's not a local dentist office. It's a chain that rotates people through. Lately the dentists have been the same but you never know who your hygienist will be. I quit and went to another office, but Covid hit and that office closed. When I had a crown break off and needed emergency dental care no one would take me as a non patient. Summit Fair took me back in after pleading my desperation. After looking in my mouth the dentist told me how important I be seen and do something right away. She and her hygienist that day were very kind and helpful. Open and honest. She did a great job. Her name is still on the door but I've never been able to get an appointment with her since, and I've never seen her there. Today not only did they never call and cancel, they also didn't have a hygienist in the office. The last cleaning I had was pretty rough and I have had a lot better people do the 6 month cleaning. They also tried to push two more crowns. I might need one, but why does it always seen that they are selling crowns?? Oh and magically after I put it off, they sent me a card saying they were having a sale on discount crowns. Today they wanted me to reschedule, but I already took off work to be here, why would I risk a 3rd time with them but having me on the schedule??

Went to Summit Fair. Needed extractions & partials. Paid out of pocket. 4 visits & $4500 later,…read morelies & shoody dentistry sent me to another dentist due to extreme pain with my remaining front tooth, upper rt. After extensive x-rays & review by Dr. K, he advised there is a large infection around the entire front, upper rt. tooth & the upper front left front tooth shows signs of hair-line fractures. His recommendations were for them to be removed & a New Upper Partial. The x-rays are Obvious. The Dr. at Summit Fair, did Not see or diagnose this or advise me of this. This Should have been recommended & done the first time I saw them. 4 visits & $4500 later, here I am. in pain & looking at more than an additional $4000 to Correct the Summit Fair Doctor's work. At the time of my last extraction, cavities were to be filled. The Dr. even stated the visit before my last, "Since you will be numbed up, we might as well do that at that time". Their Office Staff did Not schedule that. Now I am in pain, suffering. This was Not the first time their Office Staff or (I assume the Doctor), had failed in there job responsibilities. Examples follow: *Lower partial was manufactured incorrectly first time. *Office Staff Not following up for appointments. *Office Staff Not Scheduling needed care. *Office Staff stating 2 different amounts of cavities. First they stated 6, then 5, then told it would. cost me an additional $1500 to fill them. *Not seeing the Infection & cracks in the 2 front upper teeth. *Not recommending &/or removing the 2 front upper teeth & manufacturing the New Appropiate upper partial. * Not seeing that 2 of the 5 cavities are Not in need of attention since they are minimal stains on top of the enamel. Thus there are only 3 cavities that need attention. I am a Veteran without dental insurance. I am retired on limited income. I paid my bills in Full each visit. $4500 later I have a partial that will be no good, pain from frt. upper gum and painful bone spurs from extractions. I asked they consider refunding me the cost of the Upper Partial or contact me and arrange to make the necessary corrections to the 2 front, upper teeth and New Upper Partial by performing the work yourself WITHOUT Cost to me after the Infection has cleared. Three Weeks later No Response. Be Warned. Shoddy dentistry. Unprofessional Office Staff.

I love love love this dentist and all the assistants!!!! I'm 14 weeks pregnant and was flossing…read morebefore bed last night - A part of my tooth broke from flossing!! So of course I panicked and I'm like NOOOO now I HAVE to go to my dentist. I called them this morning and they took me in same day for a last second filling - turned out I popped out an old filling from 10+ years ago and the tooth seemed fine. They made me feel way better about it - of course my mind goes straight to how pregnancy can compromise dental health but they made me feel way better about it. They refilled it and sent me on my way. I've been here before last year and they were great then but this sort of last minute service meant so much to me. Thank you thank you!!!

I love this dental office. They are honest, professional, and also very warm and friendly. We moved…read morehere last year and my husband and I both had bad experiences with another dental office. So I found a different dentist, and it has worked out beautifully. I'm so very glad I found dr. o'bryan and his staff and we made this switch. I feel much more comfortable here and have more confidence in the quality of services.

I Love this office. They are so kind and caring, and do everything they can to make your smile…read morebeautiful. I feel at home here. Had a bridge put in last week, I was dreading it. It was a piece of cake. Didn't hurt at all. They did measurements and made it right there in office. I was out of there within 2-3 hours with my new smile. I cannot say enough good things about this office. I absolutely Love them.

Had a tooth and gum bothering me. Doctor Careswell got me in to look at and x-ray. 2 teeth needed…read moreworked on and a crown replaced. She didn't have time before I was leaving town for several weeks and set me up with Dr Anderson. In 60 yrs most amazing experience ever had from a dentist. Deadening in 8 or 10 places & not even a twinge! Then he took off old crown without a tray full of that nasty goop for an impression. He did the work and then used a camera to take 3 d picture of everything to design a new crown made right there while waiting. No temp crown, no second visit with more shots to deaden. I can't tell you how amazing everybody was! Incredible!!!

I can't say enough nice things about Dr. Laudie. I found him by accident when he was at another…read morepractice. I've never been a big fan of going to the dentist, but I went anyway because I know I should. When I found Dr. Laudie, I actually didn't mind going. He's got a great personality and bedside manner. A few years ago when our pediatric dentist retired, I decided to bring the kids here and they both liked him as well. The front office staff are very friendly and do a great job. Same with the hygienists. I've been completely satisfied.

Dr. Laudie is a great dentist. I would highly recommend him to anyone. The staff are friendly. We…read moreswitched our insurances and unfortunately it doesn't cover his office anymore and are sad to leave, but I trust him with my teeth.

I could not more highly recommend. From working with my horrible college schedule, to giving me a…read moresurgery where I felt absolutely no pain, to caring about my feelings constantly (and giving me Gatorade when I felt nauseous), Haggerty and all of the individuals in his office did a phenomenal job going above and beyond to take care of me. At every point, I knew exactly what was going on financially and medically. Dr. Haggerty came recommended from my dentist, and I now know why!

From the owner: Hours: Monday - Friday 8:00AM - 4:30PMread more