Excellent service,honest shop,they even came in 50 bucks under estimate,took less time then their…read moreestimate,if you need glass fixed in your car GO HERE!!!

I was on the road from Missouri to Oklahoma and my transmission light came on. I called Blackcreek…read moreand they were able to get me in ASAP. Long story short, they replaced my transmission fluid, took it for a test drive, etc. My wait was pretty minimal for being an emergency walk in. The staff were very friendly and helpful. If I ever find myself in a car trouble situation in Emporia, I would for sure be back.

We've used BlackCreek / Anderson for many years now. Sadly the time has come to say farewell…read more My wife brought our Diesel F350 in for service, (Oil, Fuel Filters, Tire rotation), which was done w/o issue. Unfortunately she mentioned the A/C was not blowing out front vents, but through the defrost. A sad, but common problem with these trucks. My advice NEVER suggest this problem to a garage, especially a dishonest one. The issue is a common one for farm trucks where vermin chew wires to the vaccum pump. This is usually a simple fix. You can see from the attached photo what they charged me. The mechanic screamed RAT and the clock starts spinning to charge labor for a simple fix. Blamed my problem on wiring harness issues, w/o correct diagnostics. The fix should be rewire, confirm power on pump, if no power, check fuse / turn signals fuse 27. This didn't happen, they charged melp $420 labor, charged me for parts that were not bad, such as the Vacuum pump, (Which they offered to swap back and credit, after I raised hell, and they indeed found the pump wasn't faulty). The truck was returned with a/c issue still occurring. The fix took me 15 minutes. Blown fuse 27. I was charged $700+ dollars for two broken wires and a blown fuse. They didn't do correct simple diagnostics to determine source of power issue. I'm done with them and I am firing them as my shop, I'll recommend the same to my friends. My bill is attached, along with the correct diagnostic steps from powerstroke forum on debugging this issue. 1. The Multi-Circuit Short (The Turn Signal Link)On the 2004 6.0L Ford wiring schematic, Fuse #27 (15-Amp) in the cabin panel powers the vacuum pump, but it also supplies key-on power to the Overdrive (TCS) switch on your shifter stalk, the turn signals, and the cruise control servo.Test this immediately: Put the key in the RUN position and try your turn signals.If your turn signals are completely dead, Fuse #27 is definitely blown. Update: What a sham, the wires they reference were cut in 2006 when the PCM was reprogrammed for custom application. I'm not disputing the vermin issue, I stated as such above. It's life on the farm. I even told them their mechanic did a nice job of rewiring the damage. Earlier today they admitted the vacuum pump, (overpriced) they replaced was actually functioning and offered me a credit on the part only if I returned. I have declined and since my review now claim the part is defective and replacement was justified. Just own it man. You replaced parts that weren't required, you overpriced them, you performed poor diagnostics on the problem and overcharged me on labor. Own it. Don't treat customers dishonestly and they'll come back. We will not, ever, nor will we or my company, Bobwhite Vines LLC ever recommend your services to our friends and farmers.

I am giving this review 2 stars because I feel that the service was good, and they did a good job,…read morebut I am marking it down because the work was way over-priced. For my emission repair, I needed a new canister and filter kit. For the two items, I was charged $395. Looking at the suggested retail price on the GM site it should have been $315 at the most. I looking at the majority of sites, you could possibly get the parts for $215. This was at least marginally acceptable; the part that was the worst is that the job took 2 hours from pulling in, to pulling out of the shop. The charge for labor was $411. I feel this is twice what it should have been. Overall I feel a fair price could have been $550-$574. I feel gouged for about $250. I will think twice when it comes time to deciding where to take my truck for the next repair.

Chris Thomson was easy to work with. He gave us all of the information that we needed and had the…read morevehicles that we were interested in ready to test drive. He didn't try any high pressure sales tactics but was quick to respond to our questions. Love our new truck! It was the easiest auto purchase we ever made.

Our family was a loyal customer of this dealership for over 20 years, back when it was Emporia…read moreMotors. It used to be the only place we bought vehicles and had them serviced because the staff genuinely cared about their customers. Unfortunately, that changed a few years after Boyer bought the dealership. All of the great salespeople we knew left, and the welcoming atmosphere disappeared. When we bring our car in for service now, no one even acknowledges us. In the past, Steve Vaughan and the sales team would always stop to visit with customers and make you feel appreciated. That level of customer care is gone. Recently we went in to look at buying a vehicle and had a very disappointing experience. The salesperson, Jason, told us our car had hail damage, which, if it did, was not noticeable at all. Our vehicle was in very good condition and had been serviced at this dealership since we bought it. According to Kelley Blue Book, the trade-in value of our car was between $4,000 and $6,000. The dealership was advertising a promotion where they would double your trade-in value, yet they initially offered us only $2,000. Even doubled, that would only bring it to $4,000 -- the very bottom of the value range. The vehicle we were looking at (a Toyota RAV4) had scratches and a chipped windshield, yet they deducted money for those issues. When we told them our car was worth more than what they were offering, they suddenly increased the trade-in value but removed the discounts they had previously offered. When we said we were going to wait and keep looking, the pressure to buy immediately increased. This dealership is nothing like it used to be. We ended up purchasing a 2026 Chevy Trax from another dealer, where our trade-in value came in right within the Kelley Blue Book range. It's disappointing to see how far the customer service has declined from what Emporia Motors once was. I hope management takes these reviews seriously before more long-time customers decide to go elsewhere. After more than two decades as customers, we will not be returning.

Wonderful, nice, knowledgeable dealership!!! Highly recommend!!! Worth the drive from Kansas City!!!read more

AMAZING SERVICE & FAIR PRICES -- 5 STARS ALL THE WAY!…read more Really happy with the service here! The mechanic was amazing--super friendly, honest, and easy to talk to . They fixed our 2013 Kia and replaced the catalytic converter for $1,041, which felt like a fair price . Everything was explained clearly , and the car is running great now . Great service, good prices, and a place you can trust. We'd definitely come back! If you want more emojis, a shorter version, or ALL CAPS hype, I can adjust it instantly

Even the most difficult puzzles are fixed and most of the time that day returned . Always…read morereasonable and works with payments, thanks Steve

Old school Service and they've never let me down can't ask for better! they're not outrageously…read morepriced and they do everything you ask of them and point out things that you may have missed yourself to ensure that you don't have problems later down the road!

Dieker's Oil in Cottonwood Falls, KS is the BEST service I have ever received from a auto…read moretire/maintenance shop. The whole staff are the friendliest you'll come across. Their mechanics do above and beyond by checking other things on your vehicle and recommend repairs/adjustments. Their prices are fair for their service and they don't try to pinch off a few more dollars from you. Like I said, "they are fair". I highly recommend Dieker's for all your automotive needs. Keep up the good work, fellas! I appreciate you!

Car indicated low tire pressure as we road-tripped north on 35 to MN. What helpful and kind people…read moreat Mel's. If we have future tire issues I hope they happen near Mel's! God bless you guys. You're truly salt of the earth.

I-35 travelers and Emporia residents!…read more Mel's is your one stop shop for all things tire! I had the best experience at Mel's they got me in quick, showed me the process of what they were doing with my tire and went above and beyond to ensure my semi tires were safe and road worthy! Great low price and high quality is rare these days! Thank you to the team at Mel's!

I'm a huge fan of friendly service and this place had it in spades. All I needed was to top of the…read moremotorcycle with gas and was not expecting full service. The young man (14ish) that came out to greet me was friendly and made sure to point out they did not have premium, apparently he had the request multiple times before and wanted to insure I was ok with it. The owner came out to greet us and made sure we were aware some rain was rolling in. I was not expecting a full service station but places like this make me wish more of them existed especially if they were all as friendly.

Got a flat out by the lake from a deck screw. Put spare on and drove into town. Chris came out to…read moregreet us as soon as we pulled up. He said he was closing for the day and would be happy to squeeze a patch repair in before he left. We left the tire and walked down to the Mexican restaurant downtown for a quick bite. Within ten minutes Chris called to say he was done and ready to put the tire back on the car for us. I told him we were eating but I would leave and run back down to him. He said no no, please finish eating and come back when you are done. Now that is service!!!