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    Flowers Make Scents

    3.4 (44 reviews)
    ModerateFlorists
    Open 9:00 am - 5:30 pm
    Updated 1 week ago

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    Xenia C.

    I don't much about their prices or processes but my boyfriend has been getting me flowers from here for the past 2 years. He mentioned they have a rewards program and that the staff he's worked with are very helpful. Every bouquet is beautiful!

    I ordered flowers for my mom this morning and they arrived picture perfect within two hours! I highly recommend ordering from Flowers Make Scents over an online chain. The product and service is far superior! Thank you for making both my day and my mother's!

    Truly stunning! Big, beautiful, fresh blooms that smell divine. Thank you for cheering up a drab hospital room.
    Victoria P.

    Truly stunning! Big, beautiful, fresh blooms that smell divine. Thank you for cheering up a very drab hospital room with such a gorgeous display of flowers. Best florist in and around Richmond. You will not be disappointed! While this is the first I've personally received, I've used them many times and they never disappoint.

    What I ordered
    Lil B.

    I have ordered flowers from this shop via phone multiple times in the past several years, as it is near my parents house and is an "easy" delivery. Overall, I have been moderately happy with the flowers, although I have felt they are a bit pricey for the type of flowers they put in the arrangements. I typically ask for them to create something beautiful with specific colors and style in th $100 range. The arrangements usually look closer to a $50/$60 purchase, but it usually makes my mom happy, with only a few deliveries that were a bit off, so I continued using them. I placed a last minute order with them, online, the day before Mother's Day. I chose the Teleflora Make Her Day arrangement and selected Premium to ensure I was getting a full, lush arrangement. I specifically selected this one, as my mom adores pink and green and this one was full of green blooms and piles and piles of flowers. the size stated it would be 12.5 x 12.5" in size. And it showed a classy, emerald green vase. I understand it was Mothers Day weekend, so it is busy and I know that substitutions can be made that would maintain the overall colors, theme, style and size. The photo showed at least 15 roses. I plunked down 82 bucks and went about my day. OMG. Mom texted me a pic of her delivery and thanked me for my "unique selection". Mom-speak for horrific. She received some vile, rinky dink, thrown together, tiny, cheap arrangement complete with an ugly hot pink day Lilly looking thing, some weak shriveled crap sticking out and not 15, but 3 roses and some 7-11 style grab and go carnations, shoved into a dollar store type turquoise vase. I was ticked and embarrassed. I put on my patience and called the shop when they were open the following Monday. The woman was pleasant and offered to send a new arrangement that would display the quality I had purchased. Mom sent a pic of the "quality" arrangement that arrived later in the day, with a text stating " It's the thought that counts! At least they put a couple more roses in this time - I got 8!" While this arrangement is a it fuller and not so sloppy, it is nowhere near what I ordered and not sure how it would qualify as $82 worth of effort and flowers. I had mom measure it and it clocked in at almost 9" tall by 7" wide. Not even close to the advertised 12.5x12.5. Mom does not like purple and this one had purple stuff all over it. Anyway. End of rant. I highly recommend skipping this florist. They had the chance to correct their mistake and were still unable to make the mark.

    This is what I ordered

    I ordered an arrangement for my best friends mothers funeral. The arrangement looked nothing like that I ordered and when I called the woman was very understanding and offered a full refund since the viewing and service were only one day and the plant could not be replaced at that point. Then I got an email saying they gave me a partial refund on the item. I spent $78.55 all together and they only refunded me $20. I'm very disappointed. They definitely dropped the ball on this one.

    This was for senior prom and it cost $12.
    Sybil S.

    It was a small order however the customer service over the phone was little to none. They told me they were out of roses for boutonnieres for my daughter. They sold me a peace Lily instead which later on I was told is normally for funerals. I went to Kroger and Kroger sold me a eight dollar boutonniere white rose with baby breath. They were professional and helpful at Kroger versus the florist. I spent $12 on a boutonniere that will be going in the trash from flowers n scents and will never go back.

    Flowers for someone who's favorite color is yellow!

    The first time I used Flowers Make Scents was in 2002 for my wedding. I wasn't sure what I wanted, and the owner was so helpful. She spent lots of time with me, and I never felt rushed or like I was inconveniencing her. I've only needed to send flowers a few other times over the years since then. They made a few gorgeous arrangements for my daughter's first birthday party. Once was "just because" for my Mom earlier this year. Again, they somehow figured out exactly what I wanted. Then today I needed to order flowers last-minute, and for a sad occasion. The lady I spoke with was great. She was polite, compassionate, and she knew what she was doing. The flowers were PERFECT. I honestly would not think of going to anyone else for flowers. I will have to come back and post some pictures. Anyway, this is a great business and you won't be sorry if you use them

    Flowers Makes Scents did a wonderful job on our flowers. I sent them photos of what I wanted, and the flowers came out looking EXACTLY like the photos I gave them. They were so beautiful, and priced very reasonably as well. They even let you come preview them the day before the wedding so we could make sure they looked just like we wanted.

    $80 order total - top is what was received and bottom was what was pictured online

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    8 months ago

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    4 years ago

    Excellent last minute ordered flowers for my friend. Great service. Proud of their fresh flowers and designs. My go to florist for the area!

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    4 years ago

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    9 years ago

    Called and good service. No issues. Seems to be nice place. I will try them again next time I have to order flowers.

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    Page 1 of 2

    Ask the Community - Flowers Make Scents

    Review Highlights - Flowers Make Scents

    Shari and her team did a wonderful job bringing my daughter's wedding flowers to life of the vision she had.

    Mentioned in 2 reviews

    Read more highlights

    Pandora's Posies - GORGEOUS!

    Pandora's Posies

    5.0(9 reviews)
    2.7 mi

    I've ordered from Pandora's Posies twice now. I got florist's choice arrangements both times and,…read moreboth times, my mom has been absolutely delighted with her arrangements. I used their website to order delivery of the flowers. The process was simple and delivery has been quick and easy. Thank you!

    THANK YOU, THANK YOU, THANK YOU, Kim!…read more They were VERY PLEASED with the Flowers and stuffed bear. They've even sent me photos too! I wrote one Review, now I will also post to Google and Yelp. This is what I left on YOUR Website: I cannot say enough great things about Pandora's Posies and its incredible owner, Kim! Yesterday, I received a personal email from Kim after the shop had already closed, which was such a thoughtful and considerate gesture. She informed me that due to the upcoming inclement weather, she was going above and beyond by coming in on Sunday--despite her shop typically being closed--to complete orders scheduled for Monday. Kim and I have been emailing back and forth, and I have to say, she is one of the most courteous, professional, and incredibly sweet individuals I've ever interacted with. Her warmth and kindness shine through in every message, and it's so clear that she genuinely cares about her customers. This level of dedication and customer care is truly unmatched. Not only was Kim willing to open the shop on her day off, but she also made it clear that her top priority was ensuring that I (and all her customers) would be happy with her service. Kim's commitment to excellence and her willingness to go the extra mile is a testament to the passion and care she puts into her business. If you're looking for a florist that genuinely cares about their customers, look no further than Pandora's Posies. I will be a loyal customer for life! Thank you, Kim, for your kindness, professionalism, and exceptional service! Highly recommend! MUCH Appreciated, Kim!!! YOU are SWEET! Joe

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    Pandora's Posies - Bridal Bouquet

    Bridal Bouquet

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    WG Miller Creations Florist Studio

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    4.7(13 reviews)
    10.4 mi
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    We recently hired Designs by Ron for our wedding, and we couldn't be happier with the outcome. From…read morestart to finish, Ron provided exceptional service and delivered stunning floral arrangements that truly made our special day even more magical. Ron was incredibly professional and attentive to our needs. He took the time to listen to our vision, offer suggestions, and bring it to life in the most spectacular way. His attention to detail was outstanding, ensuring that every bouquet, centerpiece, and floral accent was absolutely perfect. The flowers themselves were breathtaking. The selection, quality, and freshness were beyond our expectations. Our guests couldn't stop complimenting the colors, fragrant blooms, and how beautifully everything tied together. The floral arrangements added an elegant touch to our wedding decor and created a romantic atmosphere that we had always dreamed of. In addition to his exceptional work, the communication and responsiveness of Ron was top-notch. He promptly answered all our questions, accommodated any last-minute changes, and kept us informed throughout the entire process. We wholeheartedly recommend Designs by Ron to any couple looking for a talented and reliable florist. His expertise, creativity, and passion for his craft are evident in every detail. Thank you again, Designs by Ron, for your exceptional service. You exceeded our expectations, and we are delighted to have had you as part of our wedding vendor team.

    Ron is very personable and did a wonderful job with the florals for our wedding. Would definitely…read morerecommend!!!

    Photos
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    WG Miller Creations Florist Studio
    WG Miller Creations Florist Studio

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    Flowers Make Scents - florists - Updated May 2026

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