Excellent facility. Wonderful staff. Hard to get booked for first time because they are so popular…read more I was lucky to get in. Once, my doctor was out of office and so another doctor stepped in for her. I was very thankful since it was an urgent appt. I definitely recommend this OB practice. And the hospital is connected to the OB building which is super convenient.

Have been waiting for an hour. Asked several times if I was checked in. Answer was yes. But other…read moreladies scheduled 30 mins later than mine already gone. This is the worst experience I have ever had. On my last appointment of pregnancy, too much stress. Also got many phone calls for payment which is prepayment for the assistant and hospital, never happened when I was in Austin. I am going to have my baby in 3 days, can't change anything. Just pray for everything

Had my 2nd appt here and it was great. A few months ago, had a hard time getting through to…read morereschedule, but am glad that didn't persuade me to go elsewhere because I really like her and her staff were all very friendly. Dr. Chen is friendly, personable, concerned, knowledgeable....I could go on and on. She always takes her time addressing all my questions and it's great to find a doctor in TX who doesn't just focus 100% on conventional medicine, but also considers natural remedies (if not at least to a degree). I appreciate that as I always try to keep a well rounded view and explore all options.

I used to see Dr. Chen in Keller for my annual exams, but she now only has the grapevine office…read more It was worth the drive for me because she always makes me feel completely comfortable with her. Her bedside manner is laid back enough that you feel like you're dealing with a friend and less like a stiff doctor in a white coat, but professional enough for you to completely trust her. I never feel rushed, but the appointments are over quickly if I don't have many questions. I also have to say that her outfits are always totally adorable.

From the office staff to the patient techs to Dr. New himself, this doctor is one of the best…read morearound. He has great bed side manner and spends time answering questions. He's exactly what you'd want in a doctor.

Excellent OBGYN! Dr New is professional and knowlable, I really appreciate his calm demeanor and…read morereassurance. When your pregnant most of your random problems are all just from being pregnant, ie: random allergies, random skin rash, etc I always felt comfortable asking Dr New about any pregnancy oddity and never felt like I was asking a dumb question. If your looking for an OBGYN than make an appointment with Dr. New, he us excellent!

I have seen Dr. Motta since 1997 and love her! She delivered my son and has done a procedure on a…read morefamily member. She's very sweet and compassionate and her staff was very quick to return calls if there were any concerns during my pregnancy.

She is rude & feels entitled. Sure, she can be kind at times but she has a very stuck up demeaning…read morepersonality. I went in for an initial office visit and was stuck with a $330 bill. Apparently my insurance could do nothing about it because it was the way her contract prices were listed. NOTE THIS IS ONLY A OFFICE VISIT. NO PROCEDURE OR MEDICATION WAS PRESCRIBED. so stupid and a waste of money. She is so greedy. I forgot to mention I wanted to get a mole procedure removed and it ended to be close to $2,000!!! Unbelievable. I am looking for a new physician to remove my mole within a reasonable amount.

I've called multiple times and was just sent to the nurses line. Was told I would get a call back…read moreand never did. That was 6 months ago. I called again today to try and get in and the same situation happen got transferred to a nurse at 11:20 this morning and still have not received a call back. Very disappointing that I am now having to find a new OBGYN because no one can seem to reach back out to customers

I needed a checkup since I'd been remiss in finding a new Ob-Gyn after the one I went to for years…read moreretired. This practice was recommended by another doctor (his wife goes here), and I was more than pleased! The doctor I was scheduled to see had an unforeseen accident and I was asked if I'd like to see the PA or reschedule. I opted to see Barbara Buckley, and she was wonderful! I am older, and she gave me some great advice on navigating the changes!! I dreaded going, but left looking forward to next year!

I love Dr. Clark & his staff. They are personable & Dr. Clark takes time to sit & talk with you. He…read moreis concerned about your over-all health & if is area he does not treat fir he will not hesitate to refer you. He does not take my new insurance but I'm gonna stick with him as much as I can.

Dr. Chen has been my doctor for a little over a year now and I'm so glad I found her. She performed…read morea surgical procedure on me last year and made me feel comfortable, welcomed questions and expertly explained everything to me and my husband. She has found a solution to monthly debilitating pain which has lasted years. I've never been pregnant, so I cannot attest to her birthing beliefs or procedures, but as far as gynecology goes, she's the best I've ever found. While Dr. Chen herself is wonderful, many of her staff could definitely improve their overall attitude toward patients. There is one nurse who is particularly kind, but the office staff is almost always less than enthused. That being said, I will continue to go to Dr. Chen because of the exemplary care I've received.

I have not been a lifetime patient of Dr. Moser, but I have been a patient for about...8 years? Dr…read more Moser is extremely knowledgeable. She was able to help me resolve some things no one had found, I guess you could say she changed my life. I don't really see Dr. Moser anymore, I see her nurse, Whitney for my annual appointments. I love Whitney, she's so nice and so down to earth. The receptionist staff and medical assistants are really friendly, always smiling, but definitely don't try to use the form on the website to request an appointment. I'm pretty sure after several tries over the years, two at the end of 2024, that they don't monitor that form. And if you call and you get a random person's voicemail, just know it's the receptionist voicemail, they just don't put the name of the practice in the message. lol Whatever works for them, I guess. lol My pharmacy also had trouble getting hold of them many times so I just transferred my prescriptions to another of my doctors. There is a give and take for Dr. Moser's practice, but her knowledge, Whitney, and her staff are enough to keep me coming back. =)

Horrible service. Had to call several times to get test results. Only one test done but they asked…read moreme what test I was calling about. Billing issues and never met Dr Moser. Would not recommend.

Terrible new staff!!! I really hope Dania the center director gets her staff to get it together…read morebecause WOW!!!! So rude. I walked in a was met with "What do you need?" No mam! I said hi how are you? Like what in the heck?

I would not waste your time, it is impossible to get in touch with them to do anything. They are on…read moreyou though to get your business.

I normally try to give medical offices grace because I know healthcare can be busy and complicated,…read morebut my experience with this office has been incredibly frustrating from start to finish. Two months ago, I discussed replacing my IUD with the doctor during an appointment, and he told me to go ahead and schedule the procedure. Life and work got busy, so I had to wait two months before calling back. When I called to schedule, I was told I needed to make and pay for another appointment just to "talk about" getting the IUD again, even though I'm already an established patient and had already had that conversation with the doctor. The scheduler then told me she "couldn't accept the responsibility" of ordering the IUD without another appointment because the doctor needed to know if I was on any new medications. I told her I wasn't, and honestly, the whole thing felt bizarre and unnecessarily complicated. She also said they needed to verify whether my insurance would cover the IUD, which is completely understandable -- but that's something they can do without requiring me to come in and pay for another office visit first. What made this even more frustrating is that nobody I spoke with seemed to know what I was talking about when I referenced my previous conversation with the doctor, which makes me feel like my visit notes either weren't documented properly or weren't reviewed. At my last appointment, the doctor literally offered to remove my current IUD that same day, so I truly don't understand why replacing it has suddenly become such a difficult process. On top of that, this office previously told me they would call me to schedule, and they never did. Add in the callback service waking me up early in the morning, the poor communication, and the overall disorganization, and I've decided I'd rather spend my money somewhere else. I've never had such a difficult experience trying to schedule something that should be fairly routine. It's honestly too bad, because the doctor himself seemed very nice and pleasant during my appointment, which is why this whole experience has been even more disappointing.

My first experience was very pleasant. Phone call to set up an appointment and a live person…read moreanswered! The receptionist was very helpful and prompt. I will update as I progress and visit for my appointment next week.