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    Flowers By Lorena

    2.4 (122 reviews)

    Services - Flowers By Lorena

    Floral design and installation

    Flowers By Lorena Photos

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    Beautiful flower paper
    Elizabeth V.

    I been here already four times. And the flower are always so pretty. They are fresh and beautiful. The price is affordable and they have different varieties. The older the guy that always helps us is super friendly and nice. Everytime i buy flower from here everyone always say how beautiful they are and where did we buy them. Definitely Would recommend them. Also the wrapping paper is beautiful

    Friendly customer service. The flowers came out beautifully. They were delivered on time. I will definitely use her business again in the future.

    I asked for a refund they said they never charged me. I was clearly charged and they won't answer my calls or respond to my texts
    Sandra O.

    As if this place can get any worse!!! Now they're trying to say "I was never charged" but clearly I was. I even sent them my card transaction with the charge and they won't refund me. They ignore my calls and texts and play stupid. I shouldn't have to file a dispute to get my money back for an order that was NEVER DELIVERED! DO NOT COME HERE! The most UNPROFESSIONAL AND WORST CUSTOMER SERVICE EVER! They're trying to STEAL my money for flowers they never delivered. This business is an absolute joke

    Mother's day
    Darlene J.

    received these flowers for Mother's Day and were gorgeous. Loved the arrangement. And they smell like fresh cut flowers! And when the day lilies bloomed it was even more gorgeous. Will definitely use these florist in the future.

    Wilted Flowers that Flowers by Lorena P shamefully delivered
    Barbi M.

    First impressions are lasting impressions- My flowers that were delivered to me 4/7/2022 were not looking beautiful at all, some of the flowers were wilted and the roses were dry. Obviously providing excellent customer service and fresh flowers are not on their list of high standards!! The reviews are pretty bad, two stars for this establishment. I'd give it ZERO stars if I could. Unfortunately calling this place does no good, they don't answer nor return calls. Replacement order was delivered 4/8/22 and it was just as horrible as the first delivery. Such a huge disappointment. Do yourselves a HUGE favor and take your business elsewhere.

    the flowers i wanted
    Megan C.

    I ordered a bouquet from their website on Oct 7 to be delivered to a friend for her birthday on Oct 31. I thought it was weird that I didn't receive an email confirmation after placing the order. So I dm'd them on Instagram and waited for their response. I hoped they would respond quickly because they had just made a post on Instagram. On Oct 8, I read yelp reviews about this florist and was starting to get worried after seeing all the bad reviews. I still hadn't received a response on Instagram. Luckily, I wrote down my order number because I didn't get a confirmation email, so I messaged them on Facebook with my order number at 4:44 pm, hoping it would help more. They read my message at 8:57 pm and no response. I called them on Oct 9 in the morning asking if I would be able to receive an email confirmation. The lady I was talking to asked for the recipient's name, what website I ordered from, and THE DATE THE FLOWERS WERE TO BE DELIVERED. She said she would look into it and would send me an email confirmation soon. A few hours later, I noticed my card got charged. I called them again and asked where my email confirmation was. A different worker answered and again asked me THE DATE THE FLOWERS WERE TO BE DELIVERED. The worker seemed to be confused as to why I was asking for an email confirmation. And I told her I just wanted an official receipt to make sure my order was confirmed and correct. She rudely told me the charge on my card was my "receipt." I didn't want to argue so I just agreed. Oct 10, my friend told me she received the flowers around 4pm. And I am VERY PISSED OFF. First, the flowers were to be DELIVERED OCT 31 and I also requested the flowers to be sent around 12pm. They were delivered 3 WEEKS EARLY and at the WRONG TIME. When I called the florist twice on Oct 9, BOTH WORKERS asked me what day the flowers were to be delivered and I confirmed Oct 31. Please, tell me WHY the flowers were sent 3 WEEKS EARLY! Next, I mean, COME ON. Just look at the photos! It looks NOTHING like the one on their website. The flowers aren't arranged properly, and some of the flowers are missing?? Like there's supposed to be some white flowers but they're not there! The pumpkin is RIDICULOUS. The eyes and mouth are made of PAPER and HOT GLUED ON. They didn't even do a proper job and there's some dried glue on the eye that looks like it's crying. It looks like a 5 year old cut out the shapes. My friend told me she had to push the eye back on so it would stay in place. And why is there a squirrel????? I'm honestly so upset with this florist and that I paid $67 for something overpriced and SO HIDEOUS. TLDR: DO NOT BUY FROM FLOWERS BY LORENA. Horrible customer service. Delivered flowers 3 weeks early. Overpriced Flowers that look NOTHING like the picture online. And check yelp reviews before ordering from any business!!

    Wilting after 2 days
    Sophia M.

    My husband buys me flowers every week from Sam's club for my office. My daughter started a new job in Chino on Wednesday 1/8/20. So I decided to send her flowers. When she brought them home on Friday 1/10/20 I was extremely disappointed they look over a week old. Not fresh at all. A lot of the flowers were already wilting. Here's a picture of the flowers from Lorena at the left and flowers from Sam's club purchased on Sunday 1/5/20 they still look beautiful!!!! Flowers from Lorenas were over $60 and Sam's club were 13.99. Needless to say I will not be ordering from Lorenas again.

    .
    Maria N.

    Arrangement was beautiful for father's funeral. Ordered through 1-800-Flowers since I didn't know Riverside. Lorena filled the order. I was pleased.

    Gina H.

    WORST FLOWER SHOP EVER!!!!!!!!!!! Do not come here or order from here. My boyfriend ordered from 1-800-Flowers in Valentines and they chose this shop. NOT only did my flowers not make it to me on Valentines, they came two days later on the 16th and all half dead! 1800-flowers asked for a redelivery but they refused saying they already sent the flowers. The hell? No wonder this place has 2 stars! Bad business.

    Rotting flowers and a random piece of bark

    My husband ordered me an arrangement as a surprise. Only it wasn't a surprise, because it arrived five days past the scheduled delivery time. The arrangement itself was filled with rotting and wilting flowers. There was event a random piece of bark buried among the leaves. Overall, the arrangement looked like it had been forgotten in the back of the delivery truck for nearly a week. I don't know what this business owner thinks she's doing, but she clearly can't run a business. Her reviews don't lie. Avoid buying flowers from her, because you'll be disappointed with what you get.

    This is what was delivered

    It pains me to have to take time on Valentine's Day to write a bad review but after reading so many others had similar or worse experiences with this place, I felt the need to do it. And honestly, I wish my boyfriend had read the reviews before he got them because he was so disappointed. He ordered the following (copied directly from their website): "capturing the romantic moment are pink and red roses, complemented by pink alstroemeria". Pay attention to the part that says PINK and RED ROSES COMPLEMENTED BY PINK ALSTROEMERIA. Unless him and I are colorblind and illiterate, that's not what was delivered today. It's sad that all I can say now is that I wish my boyfriend had read the reviews beforehand. On top of that, all day he was waiting for them to be delivered and was almost about to call them to ask what had happened as he placed his order on 2/10/21. Eventually someone did show up to our door while I was at work and as the icing on the cake she did not have a mask on and had a child with her. Don't get me wrong I loved that he got me flowers and the roses are pretty but it was far from what was advertised on the website. So I'm leaving this review so others can be

    Black brown bumps feeding mites and Diseased Absolutely Disgusting

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    3 years ago

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    2 years ago

    I was surprised to see the low ratings on here. I got a delivery of 18 roses and the arrangement was beautiful!

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    7 years ago

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    3 years ago

    The Flowers I ordered were Beautiful and smelled wonderful. We received lots of Compliments. Lorena, you did a great job! Muchas gracias.

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    7 years ago

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    Michaela H.

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    3 years ago

    I paid $115 for flowers, chocolates, same day delivery, and she didnt receive them. Scam

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    8 years ago

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    Page 1 of 4

    Ask the Community - Flowers By Lorena

    How late ur open today . How much is long stem red roses not in a vase.?

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    4.9
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    Quite disappointed in this business. I ordered Mother's Day flowers for my boyfriend's mother and…read morethe arrangement she received did not look like the images online at all. There were random flowers completely different than the website (like Gerberas) and it was missing the key elements like the long elegant green stems in the website image. I understand that sometimes florists do update the flowers based on availability but it was a completely different vibe in the end to the picture. It would have been a nice arrangement for someone else, but since I ordered this expecting it to look like the image online, it was very disappointing. It was also very tiny (website states 12 in across and 15 inch height) and I was embarrassed when the recipient sent me pictures as it was not what I was expecting at all. I'm glad she was still ok with it but buyer beware - make sure you double check with florist beforehand to ensure you get what you want. For $100 I would have expected something much more similar to what I ordered or different replacements still giving off the same vibe as pictured image. This was giving more of the wildflower arrangements you get vs an elegant piece.

    We have used Helen in the past for my sons prom corsage and boutonnière but I just used her for my…read moredaughters Daddy daughter dance. It's my daughter's first year with her bio father gone and I wanted everything to be perfect. I contacted Helen sent her a pic of the dress asked for silver sparkle ribbon. She confirmed she had that as an option. I go on the day of the dance to pick them up and she did not use any sparkle ribbon. She used flat silver and a sheer ribbon. She offered to fix it but I had to drive the flowers back to her and I'm not local to her home where she runs her business. I got a text offering an alternate ribbon which is still not what was requested. I have a brand new puppy and an appointment or I would have made the 40 minutes drive again there and back to have her fix it. So disappointed. I will not be using her services again and if you continue to use her I would ask for proof of your selection before payment.

    Flowers By Mae Mae

    Flowers By Mae Mae

    4.9
    (92 reviews)
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    Going into wedding planning, I always joked that I never knew if I would get married but if I did,…read moreI knew one thing for certain: I wanted my wedding to be EXPLOSIVE in florals. And Mae Mae didn't just meet that dream... she exceeded it in every possible way. From the beginning, working with her felt like working with a friend (which was such a cute bonus since we found out she actually knows my husband from the coffee industry!). She was incredibly attentive and detail-oriented. Scheduling multiple meetings, responding quickly to every text and question, and walking us through her creative process step by step. I loved getting to see photos the week of our wedding as she picked up the blooms and began styling everything. You could feel how much care she poured into her work. And then the wedding day came... and I truly had no words. She knocked it out of the park. I wanted to cry because it was more beautiful than I ever could have imagined. Despite our wedding venue already being such a naturally beautiful venue that can stand on its own, the florals completely transformed the space and brought my vision to life in the most breathtaking way. Mae Mae has such an eye for creating beautiful floral arrangements. I loved her work so much that I had my wedding bouquet preserved and pressed into a large frame that now hangs in our home, a pendant necklace that I wear, a ring dish for my wedding rings, and an ornament for our Christmas tree each year. That's how much her work meant to me. Mae Mae is beyond talented, professional, and creative. She was one of my absolute favorite vendors, and I will forever be grateful for the magic she created for our big day. Mae Mae and her work is worth every single penny! Highly, HIGHLY recommend!

    My daughter had only one clear vision for her wedding - flowers, flowers & more flowers! She…read morewanted the look of a fantasy wild flower meadow- Meghan's flowers and displays surpassed her expectations by a mile (and even made the Pinterest inspo photos pale in comparison). Meghan was a pleasure to work with - very clear and professional on the pricing and contract side which made the process very easy. Value for money is an understatement when it comes to Meghans pricing and flowers she delivers. Multiple guests commented that the wedding flowers were the most beautiful they had ever seen. We recommend Flowers by Mae Mae without reservation.

    Town Square Florist

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    4.3
    (80 reviews)
    $$

    I was looking for a shop to deliver some special flowers for someone that lives in the Chino area…read more I live in Arizona and I'm not familiar with Chino. When I looked up flower shops Town Square Florist was the third but their address is near where I wanted the delivery. I called and left a message and they promptly returned my call. I told Nancy the kind of arrangement that I was looking for, tulips and sunflowers, because they are a favorite of the girl I was sending them to! Nancy said she had just the thing! I didn't need them until the next day and wanted them delivered by a certain time. The very next day, as requested, the arrangement was delivered, and my phone started blowing up! I had pulled off the surprise of all surprises!! With the help of the good people at Town Square Florist!! The arrangement was a super big hit!!! She was surprised, happy, and for the first time ever, giddy! When I spoke to the girl that the flowers were delivered to, she was very excited! She said that the arrangement was beautiful and BIG! I reached out to Town Square Florist to thank them for the wonderful work! And I hope that they know how much I truly appreciate their efforts with the arrangement and the timeliness of the delivery! It couldn't have gone any smoother!!! I'm certain, with their help, that I've just earned some kisses because of their work! And that's a good day! So THANK YOU AGAIN, TOWN SQUARE FLORIST!!!! You guys are awesome!!

    completely unprofessional and rude I called inquiring about an order and to ask some questions and…read morethey literally hung up on me. I continue to call back and they keep on just hanging up the phone and refusing to answer I would understand if you do this to a customer who is calling and being belligerent and disrespectful, but that is no way to treat a customer who is asking for your services. avoid this place completely!!!!!!

    Flowers By Lorena - florists - Updated July 2026

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