After quite a few years using another company for my sprinkler system winterization, I called these…read moreguys. When Bill (their Tech) arrived, he couldn't have been nicer. The blow-out went fine, and the price was very fair. Bill was very customer service driven and that is important to me. I've already put a note on my calendar to call them next year.

called to request start up and repair of a couple of sprinkler heads…read more they were able to come in 2 days, where other companies it was 2 weeks kept me apprised of his arrival Bill was pleasant; adjusted some heads. Gave some advice. the only "negative" was pricing. i should have asked more questions before making the appointment 57 for start up 18 for a head 85 labor 160 total

DO NOT use "mysprinklercompany.com" Affordable Sprinklers. Wehave been using this company for a…read morecouple years (since winter 2024) - simple turn on/off the system, replaced a few new nozzles here and there. Previously had 1 sprinkler head replaced and they charged $20 (or maybe $30, an almost insignificant amount) Well this year this guy Luis (? or Louis) came, charged me $200 for 1 sprinkler head (before labor), he did not tell us how much it was BEFORE he took the old one out. I know I should have asked how much but with previous years of dealing with this company we thought we knew the price level. After a couple of phone calls with "management" they offer to charge extra labor cost to take the $200 sprinkler head out (so we dont have to buy it) and extra labor cost to put the old broken one back. It turned out that they charged and extra $75 labor for this sprinkler head. Please DO NOT consider this company at all. Honesty is the way to run a business. And this is not.

Affordable Sprinklers were just installed in my front yard. The entire experience was wonderful…read more We called on Thursday (October 2). The next day, Josh was here to explain what was going to be done and the cost. The cost was surprizingly affordable, and parts used were Rainbird. A low price for a top quality product! Great! First the flags were installed marking gas and water lines. Josh and the crew were to arrive October 10. On October 9 they were already working. A very dedicated and knowledgeable crew that were polite as could be They finished in five hours. Josh explained the installation and how everything worked. If I have problems I know how to reach them. This was a beautiful process from start to finish. More companies should follow their routine--call the customer back, visit soon, do the work quickly and efficiently. I will probably call them back in the spring for some work in the back yard.

Ron and Cody came out today for the 1st time. They did a awesome job and have my system running…read moregreat. Took time to get all the coverage I needed and were very patient with me. Set up my timers and I would recommend this company very much. Thanks Ron and Cody

I called and left them a voice message but didn't hear back from them. If they can't return a…read morephone call, I don't trust them to do the work. Later - They called back three days later but I already went with Custom sprinklers who called me back within 2 hours.

This company is reportedly hired by Kramer-Triad to manage the green space in my subdivision. For…read morethe past three years, the green space has been neglected. The trees have died, the lawn is overgrown with crabgrass and dandelions. After multiple queries, they came and mowed the lawn and put mulch down. This is unacceptable service for the association fees the homeowners pay.

D.A. Alexander renovated the landscape at my home in Northville. Cale and team did a excellent job…read more Would highly recommend !

Greg came out to me on a weekend.as an emergency He is a great professional. Don't bother…read morelooking any where else. Greg is the best!

Excellent service will definitely recommend. Had sprinkler heads fixed and new main box.read more

Quick response, attention to details, good explanation and setting up the expectations.read more

Aaron did quality work. Checked all our heads and lines, and all is good. He also set our control…read morepad for periodic auto sprinkler use. Highly recommend AWDIS! Kareem is also very good!

If I half a Star is available that's what my rating would be. I have this company winterized my…read moresprinkler system last year mid November. This past month my sprinkler system bursts in the box area and water was all over the place. Had this sprinkler installed in 2015 with no issues until this one. Called old faithful and explained the situation and they just pointed finger to the installer and the weather. They are saying that installer over tightened the pipe causing the crack. This type of tube is not tapered that it would crack if over tightened. They also blamed the temp early nov that year, temp before that is not cold enough or long enough to freeze pipe below ground. It's clearly written in their invoice that they cover their work 100% against crack due to water expansion and obviously that is the cause of this problem. Spoke to the manager Greg several times but they refused to fix the problem at their expense. Beware of this company, they will just take your money but when it comes to fixing their quality problem they will just point finger to anyone they can think of and make all kinds of excuses. 7/30/18 Had the system fix by a third party and I was told that the crack was due to a bad winterizing the system.

Would give this company zero stars if possible. My husband scheduled them to come out as he was in…read morethe hospital. I left work early to be there at the allotted time window and they were a NO SHOW.

They were the only one who called me back the same day I called (within two hours actually). Two…read moreothers called three days later and two others never returned my call. Custom Sprinklers came out today on time giving me a courtesy call just before his arrival. The technician Sean was friendly and blew out the water from my sprinklers professionally and quickly. Custom sprinklers has my business going forward.

This outfit is the best. I've been using Custom Sprinklers for about 5 years now. I've never had…read morean unpleasant experience with any of the people here. They are all very pleasant and professional. The prices are competitive, the work done is always great and they are always on time. This is my kind of company.