There is no direct line into any Achieva credit union. You must contact a 1-800 number so that…read morerobot can contact the branch you frequent the most..how ridiculous! Achieva Credit Union was actually voted the one of the best places to work 8n 2026. Come on now!

After being with them for 21 years started having trouble with my one…read moreLine banking app.I couldn't get into my account no info was available For me to view my accounts. The so called code was not happening Which caused my account to return payment. I had to go into the bank To find out what the problem was. They told me "no one has had this problem before"! Meaning it was me that caused the problem then dismissing me and not fixing the situation. I was so upset with the problem still happening and they telling me that there's nothing that they can do I needed to check my app and so forth..

At the beginning of the year, I received a notice in my Val-Pak coupons for $200 cash back on a…read moreWells Fargo Credit Card for spending $500 in the first 3 months. PLUS 0% financing for 12 months! And 2% cash back on every purchase. Well, that was an offer I couldn't refuse. I signed up for the credit card. I spent the $500. I got 200 bucks! The next offer to show up was $400 cash back if you open a checking account and have direct deposits that total over $1000 in the first three months. PLUS $0 cost for the checking account if you direct deposit more than $500 per month. Another offer I couldn't refuse. My old bank used to have a branch right around the corner from my house. They closed it. Now I have to drive several miles to go to the next closest location. Wells Fargo has a bank 1.5 miles away from my house, so switching makes sense. Now there is a little bit of a pain and bother of switching direct deposits and all that other kind of stuff but Marilyn at Wells Fargo made it all easy. $400 is a nice incentive, too!

The Corkscrew branch in Estero has the best customer service..... It's people are the best!read more

Wait up more than 15 minutes to be recognized at the drive-in window. It seems as though they are…read moreunderstaffed lately.

I cannot express my gratitude enough to you and your bank for assisting us in obtaining the PPE…read moreloan. I know if it way not for you, our small company would have never received the funding. You responded within minutes and sometimes seconds to my emails, phone calls and even called me directly if I didn't respond to your emails or a phone call. This is so rare these days and your service was outstanding. I am transferring our business accounts to you. I'm tired of NO service at the big banks. Again, thank you, thank you, thank you to you and your team! YOU ROCK!

Great customer service alway friendly and helpful whenever I have questions!…read moreHighly recommend BayFirst

*adds "getting notary" to list of most challenging things to do during a pandemic*…read more We ended up at this location because it is one of the few banks in the area that are currently offering notary services. Let alone in-person visits. We made the appointment yesterday after calling several branches to find one to take us in. With an appointment set for 3pm we arrived with our witness at 2:55pm. The bank had 1 notary working (who our appointment was with) but it seems he had been caught up with a particularly difficult project. He finally signed our papers around 3:40. The bank is following CDC guidelines well, I felt completely comfortable in that regard. Overall this visit was fine. I just would have appreciated some more straightforwardness as opposed to the annoying corporate "we will service you in a moment" BS. It was very disingenuousness and fairly off-putting. I'm used to Chase Bankers being much more engaging and well, relatable. Glad they are taking notary visits at this time.

Horrible service. They literally lost $50K of mine. It was "floating around and no one, either at…read morethe bank, nor their central banking knew where it was. I was told by the representative at this bank that I shouldn't use on line transfers but to go into the bank or send a check. HELLO?? I later was told the money was sent back to the original financial institution. I called and they had no record of it being sent back. Then, 4 days later, it showed up in my account. I decided to close my account because of the shoddy service. Now, I had $150k in the account. I was told I would get a check. After 2 weeks, I called and was told it takes a while. Then, after 3 weeks, I called the branch again. My calls were not being returned. I decided to call the central number to get the status of my check. Then, I was told the check was is suspension because they had to make a 3-way call with me and the original financial institution to verify that the account I transferred the money from was really mine. I can't believe that!! Okay, so, why didn't someone call me to tell me that? The only way I found out was through my call asking for the status of my check. The rep at the this Chase Branch, did nothing!! In fact, she ghosted me for being concerned that they "lost" my $50k. I later heard of others having dealt with her saying she was so incompetent. How does a bank keep someone like that??

Super disappointed in the service here. We arrived a little after 4 and asked for a Notary…read moreRepublic. The young lady said there was only one and she was busy at the moment but would help us when thru. Another customer also came in asking for a notary. The tellers also told him to have a seat. After waiting for 25 mins we asked again. This time the teller said it might be a while becuz she was meeting w a group of people. If we had been told his in the beginning we could have gone to the many other branches. As it is we were now too late to get to one so paid at the UPS STORE. So much for customer service. Get your act together Wells Fargo

If I could give a "0" Wells Fargo is a definite negative 10…read more My account has been mishandled for months? But they do nothing. They sent 3 mortgage payments out one month, I sent ONE, and they have never explained who or how this happened, but this is just the first one on MANY screw ups this back has had, And Edith from upper mgmt calls, but I miss them, so I have been waiting now on hold for 30 minutes now waiting on her. z

I've been here before and service was good, only reason for 4 stars is I remember this location…read morebeing open until 5P on weekdays but alas...I was wrong, they close at 4P which makes it hard for us people who work business hours to get there before closing time. Will update the review when I find myself using this location on a Saturday maybe. I can say this...it's right on the corner so if you are coming from US 19 you better get in the right lane quick because of the traffic. It shares an entrance with Fortis College. There are 2 drive- thru ATMs and 1 ATM in the front.

Tracy...she is absolutely wonderful! Tracy is very personable and made me feel comfortable and gave…read moreme honest advice. I was supposed to have a meeting with Mariya but I don't think the appointment I made thru the BOA website notified the location?? So if this is how you make your appointment, be sure to confirm by calling the location of your choice! I really wish they had more private offices since people are sitting and standing around right there and I'm sharing my finances and private information. So that's why I didn't give this location a 5 star rating. If you need any help or have any questions regarding loans or your account, go see Tracy!

I love this bank & the staff. They go out of their way for their customers. Recently a check was…read morecopied and run thru my account fraudulently for almost $2000. Bank OZK caught it that day. They called me, locked account until rest of my checks cleared, opened new account, transferred my $, gave new high quality checks & deposit stamp very quickly. Abbey & staff at this branch are always ready with a smile & provide awesome service. Highly recommend them.

I wouldn't recommend this bank to anyone. They only have lobby hours for less than 7 hours a day…read moreMonday-Friday. They are only open Saturday for 3 hours at one location downtown where it is extremely busy on Saturday and you can't find parking. I bet this is a great place to be an employee however as they always have tons of workers sitting around. They also have discriminated against me and my husband but the details of that are private and hurtful.