Best service ever By yahira, Carla , Carolyn…read more Would recommend to everyone . Everything was perfect

New staff Yahira was very informative and and welcome. She was efficient and quick! With a warming…read moresmile

AAA Service Experience I wanted to share my recent…read moreexperience with AAA because I'm pretty frustrated with how things were handled. When I set up service, it looks like my address was automatically pulled into their system incorrectly without me even confirming it. The wrong address was entered, and I only found out when I had to call customer service to correct it. I contacted AAA and specifically told them the address on file was wrong and needed to be updated. The representative said she fixed it, but that never actually happened. When I was later contacted, they still had the old incorrect address. So clearly, the update was never properly entered into the system or communicated. That means I was basically told it was handled when it wasn't. On top of that, I'm really tired of the constant reliance on text messages. Not everyone uses a cell phone as their primary contact--some people still rely on a home phone. There should be a better system in place, like giving customers clear options: If you use a cell phone, you can get texts and updates If you use a landline or home phone, there should be a different method or direct call option Right now, it feels like the system assumes everyone uses a smartphone, which isn't realistic for all customers. Also, the timing communication needs improvement. I was told they would arrive within a certain timeframe, but they were about 30 minutes late without proper update or notice. If there's going to be a delay, customers should be informed in real time instead of being left waiting. Overall, AAA really needs to improve: Address updating accuracy Internal communication between customer service and dispatch Flexibility in communication methods And honesty with arrival time estimates I expected more reliability and professionalism, but this experience fell short.

great place, everything is convenient. look forward to staying there again. We stayed for one…read morenight. The attached restaurant is nice that it's attached. This hotel us being renovated and our room was very comfortable.

We had been a client with Florida Strategic since 2013. Back then they were a fairly new in…read morebusiness company and were eager to please. Well, over the years they grew and little homeowners became minuscule. The treatment became more and more less caring and more rude. It became obvious that they do not want to work for a small client anymore and just want to collect without effort. Several bad advices and situations lead us to a new provider and a new agent. The new has an app and will answer calls and text outside of business hours. They also are a true agent and take care of one's business and interests without passing the issue to others.

I have used Florida Strategic for a few years. Most recently Miro Tzenov helped me lower my…read morehomeowners insurance by $200 a year. He provided options and explained the impact of each. This company never fails to take good care of me.

Excellent customer service. Extremely knowledgeable and friendly staff. Alexandra made account…read moresign up simple and pleasant.

Sure, it's probably odd to rate a bank because a bank is a bank. I would normally agree with that…read morethought but for some reason the private client banker at this location is top notch. He is always very professional and welcoming. I don't feel like a number when I deal with him. He always remembers I have kids and asks how they are. The staff overall has a very family feel and even though it's a business, it's still a good feeling. The tellers in the drive thru are always giving my boys lolly pops. It's just a very nice change of pace when dealing with people .

Best customer service !!! Never have a concern about insurance. Grew up with a family business that…read morecared about our customers & get the same treatment with Gabby. Highly recommend !

My name is vishi srinivasan and this is the worst office to call and ask a quote after I explained…read moreto gabby holcombe about my concern. She wouldn't be able to listen to me. That office is highly uncooperative and disrespectful in not helping me with a discount and they are just a rip off. Went to a different agent in state farm they were soo cool. Love you gabby you are sooo sweet and cute in talking over me in never listening to me. I will call and inform everybody not to do business again in this office and report this to social media. You are sooo cute again my poor hatred little baby lol

My mother had a home equity loan with Third Federal. When she passed the loan was paid off through…read morethe sale of her condo. Third Federal still took out the payment through automatic withdrawal after the payoff and even though I brought the death certificate and the will showing I'm the Personal Representative on her estate, they refused to communicate with me about the refund needed. They were extremely rude at the St. Petersburg, Florida office and I would never do business with them in the future. I have found every other business I have dealt with following her passing to be very kind and sympathetic with regards to such business. But these people were mean. And on top of that they owe a refund to my Mom's estate.

What a great bank…read more The phone call to get my refinance started was easy. My agent Kim made sure I had on - line access and I was able to just upload everything they needed. The program they offer under low cost is great. If you don't plan on staying in your home more than 5 years it isn't worth adding 3 or 4 k to your loan. The closing costs are $295 bucks. Additionally if the Fed lowers interest again In a year or two I can relock for another 5 years for $295 bucks. The have conventional programs too. If your in the market for a loan check them out. I had to drive to St. Pete for closing because other branches arent open, but that's okay. Ps. They escrow taxes, and they don't escrow homeowners insurance, you just pay that once a year yourself. Don't let that scare you off.

Betty did my taxes this afternoon(2/16) Everything went well…read moreuntil she told me. I was going to have to pay over $200 in the end. I was a quite flabbergasted. Because, I only had to pay $59 last year. Betty ended up going to bat for me... She put my taxes on hold. While she called her supervisor. To see if I could get some kind of reduction. Especially, since when I called H& R block beforehand. They told me it was only going to be $89. And because last year I only had to pay $59 Thank God her supervisor agreed. To only charge me the $59. I am EXTREMELY GRATEFUL. And relieved I didn't have to pay over $200. Especially, since I barely make anything for the year. Betty TOTALLY RULES. And I'm TOTALLY STOKED That EVERYTHING worked out in the end. On top of I'm also getting money back. More money than I received last year Thanks, again Betty... And H&R Block...

Overall terrible experience. They did not recognize my appointment I scheduled online even though I…read moregot a confirmation text from them (that I showed to them). Then I was on hold online for over 2 hours trying to get them to correct a rebate that didn't apply.

I set out to find someone to do my taxes because I was not satisfied with the business that had…read moredone them in the previous years (too busy, too big). I wanted more of a personal touch so do speak. I gave Deena a go, she was very nice on the phone and we made an appointment to go over my taxes. She lives close to me so that worked out well. She works on her own and out of her house, don't let that discourage you, it's just what I was looking for, just dealing directly with 1 person. She did our taxes, great communication along the way, and she is very knowledgeable. She took the time to explain things no one else had and took the time to do both itemized and standard so we could pick what was better for us. We truly appreciated that she took the time to do it. Professionally and securely handled all the paperwork. I will definitely keep her, and i highly recommend her.

Based on my brief, non-billable experience with Deena Stanley MBA, PLLC, I would feel comfortable…read morerecommending her services for individuals with tax related problems. Her willingness to help me through a situation pro-bono elevated my 4-star experience to a 5-star experience. I found the information for Deena Stanley MBA, PPLC while searching yelp for tax professional in my area (Tampa Bay, FL). I found Deena's email on her website and contacted her. After a few back and forth responses we established a time for phone call to discuss my needs. Our call was scheduled for 5:30 PM on a Monday evening. When I reached out for our scheduled call, I was unable to get through to Deena. However, I did receive a call from Deena around 6:15 PM, at which point we discussed my situation. Our call was disconnected during the conversation and I was unable to reach Deena again. Deena followed up with an email explaining that she had been having some issues with her cellular service (understandable), and then gave me a very detailed explanation based on her understanding of the issues I communicated. After one more email, Deena was able to help confirm a solution to my issue.