I have been a patient at Florida Urology Center for over 10 years. The drs are fabulous however once again yet another office staff that is rude and unprofessional. They send text messages stating if you miss your appt you will be charged $202,450 We were told this is not a mistake they send these to get patients attention. How professional to use basically a scare tactic. Their system always sends texts with confirmations for appts that has the wrong date and time. However if you show up that date and time, they have no regards to your time and act like you were the one to make a mistake even if they are shown the texts. I am sure the drs aren't aware of the unprofessional nature of their administrative staff. Just another example of a business offering below average customer service. It's time Drs office start respecting their patients time the same way we are expected to respect theirs, take responsibility for their technology used to communicate with patients and the customer service and professionalism of their office. The date their system sent was wrong, the genius Office Manager Soozee advise was to click the message at the bottom of the text message as it has the correct date and time read more

Florida Urology Center - the genius Office Manager Soozee advise was to click the message at the bottom of the text message as it has the correct date and time - Oncologist Near Me - Ormond Beach, Florida

In my 50 something years on this planet this is one of the worst offices I have ever gone to, but I found after speaking to the women's groups which I belong to in ormond beach, that they were the only game in town and many had had experiences just as awful as I had. Please stay far away and make sure if you pick another clinic that they are not owned by this corporation. The procedures were painful and I've had several there and was a patient there for years. Just before I became a patient at the mayo clinic who has been awesome, I had an appointment coming up at this place and I literally was scared. I would always be in so much pain but now I had some cognitive issues because of a fall and I explained to them I just would like to know if I could record everything they would tell me so quickly trying to shuffle me out Like a conveyor belt to sit in the next patient, that I would just like to record the audio. The woman seethed at me with the usual horrible attitude that she had towards patience and with vitriol said absolutely not unless we talk to our attorneys. I've never heard of such a thing. I had always been polite in there even though I would sit and talk to patients in the waiting room who would agree and look at me when we would see the attitudes that they would have behind the desk like something out of 101 dalmatians with the character Cruella. Despite the painful procedures, I didn't have another place in my entire town to go except this corporation we're all the doctors worked and everyone I saw was bad. Every single practitioner. Please be sure to make sure if you go elsewhere that they are not connected with this place or owned by this place and I do not recommend whatsoever. My family and I have gone to a new clinic even if we have to travel out of town. It's definitely worth it and better for our health. I don't trust this place at all and I'm glad other women agree with me. Their reviews are terrible and I think most are too afraid to post them. I've had a few tell me they are. read more

I will be forever grateful for the doctors here. Finally after years of seeing different specialist and doctors, they took one look at my symptoms and said "it sounds like textbook ms". And they were right!! Finally an answer to all my unanswered questions!! An end to pain and suffering starting new treatments. Thank you read more

My wife and I have both been patients for years with this office. I with Dr. Guido and my wife with Dr. Hermanson, both, excellent professional urologists, always patient, kind, and thorough. The wait time is usually short, usually in and out of the facility, including leaving a lab specimen and seeing the doctor as well, within or less than one hour. The physician's personal medical staff is always courteous and efficient. We are aghast at the negative ratings and decided to add our support. The reception area staff serving multiple doctors are always friendly, courteous, and professional and until my wife's last visit, a week ago, the COVID protocol has been followed to the letter. I believe that this office, as well as many medical offices, have dropped the mandatory mask requirement, and frankly, I am relieved. My wife has COPD and suffers lower oxygen levels wearing the mask. We both have always been grateful for the kind and caring treatment. read more

I have know this group for 20 years. They do a great job with everything they have done. I have recommended this group to many at my church and social groups that may need this area taken care of. The staff is wonderful and the office manager Mike is always helpful. They have there own x-ray and surgical center on site so you do not have to go to a hospital. read more

I feel very fortunate to have been directed to Dr. Morrow and staff at Florida Urology Center. This is hands down the most efficiently run medical office I've ever been to. From the receptionist to the doctors, every person was pleasant and performed their jobs efficiently. After years of dealing with a problem, I'm now cured and I couldn't be happier. Thank you Dr. Morrow and staff !! read more

Had the misfortune to see these "doctors" recently. After what I thought was an okay visit with Dr. Bennett Scaglia and plainly making myself clear that I wanted no medication that would interfere with sexual function, he assured me several times that Finasteride also known as Propecia did not have any, I agreed to try the medication. After obtaining it I read the side effects which are totally opposite what he said. This medication causes impotence, loss of interest in sex, lowers sperm count, causes abnormal ejaculation and other sexual dysfunctions and I advise anyone taking this to read about its side effects. These side effects are often irreversible!!! Needless to say I flushed them down the toilet. I canceled any further appointments with these quacks. I should have known better than to trust anyone in a one star hospital like Halifax at Clyde Morris and International Speedway. You would be wise to go elsewhere. read more

Sign on front door states "Masks or Face Coverings are Required". I was double masked. Several providers are not wearing masks. When I asked for the provider to wear a mask when in the room with me, I was told, very emphatically that they are vaccinated, boosted and they don't have to wear a mask. They told me, numerous times, that there is no law that mandates that they wear a mask. I stated that if the provider would not wear a mask, I would prefer them not to take my blood pressure but would accept provider in room to sit not close to me. They stated that since they would not be able to take my blood pressure , or examine me - which they had not done since 2020, I would have to find care elsewhere. They stated that they had "rules" and if I would not abide by their rules, I would no longer by treated by them and was asked to leave the room, I was basically "kicked out of their offices" because I asked their providers to wear a mask. read more

Complete ignorance of my time. They brought me in for a consultation, made me an appointment for my procedure. They portrayed my appointment as a favor to me, because the doctor wanted to leave early on this Friday. Then the day before, they call me and say they are being forced to change my appointment from 11a.m. to 7a.m. because they've had so many cancellations. Ultimately that didn't work for my situations with babysitters etc. They didn't care. They said they couldn't keep my appointment because they can't have staff sitting around doing nothing. That doesn't seem like my problem. They made my appointment for a mutually agreed upon time. And then offered zero compassion to my schedule when they were forcing a change on me. I guess their business model doesn't involve compromise. Sad to say another example of a doctor who thinks he's above being a human being. Rediculous. If I could give zero stars I would. I will never see this doctor/group again. Great first/last impression folks. read more

Everything seemed great when my husband went in for his vasectomy. Dr morrow preformed the surgery. Recovery went smoothly. No real complaints there. My husband brought in his sample In the appropriate time and was told no sperm seen was pretty much clear but would like a second sample. My husband did not go back for the second one. Fast forward a year later. I became pregnant on our cruise (no way I could have concieved by anyone other than my husband). We called the drs office to do another sample. Took over 24 hours to get the results. We were told by the pa there was not a sperm to his name and to "check with his wife". 4 days later we went to a reproductive center, who within 10 minutes saw sperm AND let my husband see for himself under the microscope. We are well aware that a vasectomy is not 100%. All we wanted was the surgery to be corrected. I then faxed the proof from the reproductive center to the urologist. In which time they question the accuracy of the test (mind you my husband saw the sperm himself) he was then tested by the urologist and told again there's no sperm. You tell me whose test is not accurate. Obviously sperm came through twice. Once to get me pregnant and once again on the slide under the microscope. My total issue with this place is the lack of care to fix the problem. So we have a failed vasectomy that we paid for and my husband is still semi loaded and $2,000 in medical bills from the miscarriage (from this unplanned pregnancy) and the surgery I had to under go to prevent future pregnancy. I would not recommend this place because if the job is not done correctly or if there is regrowth they will just tell you there's no sperm and send you on your way. They should be ashamed of themselves for not trying to correct the problem efficiently. read more