As a Cape Coral Realtor for over 30 years, now retired, I've seen more than my fair share of A/C…read morecompanies and REEE Cooling is by far the only one that I now recommend, without the slightest hesitation, to former clients, friends and family.
The owner of our previous, very long term, A/C company recently passed away and I didn't have much faith that replacing such an honest and trustworthy man was ever going to be possible.
Thanks to many glowing reviews I decided to call Elisa and Rob at REEE Cooling for an estimate to repair our 17 year old pool heat pump. Rob arrived at our SE Cape home exactly on time and was friendly, professional and extremely knowledgeable. After a lengthy diagnosis Rob determined that a couple of components had failed and I offered to try to track them down. One crucial part was no longer available but, to my amazement, Rob offered to custom build it. Who does that anymore?
A few weeks later, with temperatures in the 90s, our attic A/C unit quit but Rob somehow squeezed us into his busy schedule and arrived a few hours later, diagnosed the problem, drove to Ft. Myers for the parts and returned to complete the repair.
Less than a week later, naturally on a steamy Sunday afternoon, our outside condenser/compessor failed. Rob answered my call quickly, arrived within 45 minutes, and on Monday the repair was completed - for a very fair price.
From start to finish Elisa and Rob have been incredibly responsive via phone, text or e-mail seven days a week.
Rob is incredibly committed to customer service, fully explains what does, and doesn't, need to be repaired and, above all, a truly honest businessman.
At every opportunity Elisa and Rob never failed to impress with their capacity to go above and beyond my expectations.