Very professional! David is example of good customer service. We recently purchased our house and…read morewhen I called him to look at our water system, he was there! David and his son does a very neat and clean looking installation. Only reason for not giving an overall 5 star rating is because he failed to let me know he charges a 5% up charge if using credit card until it was installed. That was additional money not expecting to pay. I would still recommend him but customers should know ahead of time charge to avoid surprises.

David is always a blessing! We have needed his service 4 times and he always come through in a…read moretimely manner as well as educates us how to keep our water system maintained. We will not use any other person/company to check our system. He is an HONEST man.

William's understanding and experience is excellent. He is on top of the latest technology and…read morestill is less expensive than most. He answers questions doesn't push the sales because he's the real deal. I highly recommend this company. Ft Myers water is going to surpass Flint Michigan in terms of issues,quality and incompetence. I now feel protected.

10/10 would recommend!!! I needed someone to teach me desperately how to use my well water system…read moreand they came through 100%. The technician that came out was spectacular! He was very trustworthy and clearly knew what he was doing. I was worried about scams but he got me all educated and set up the system free of charge! And don't even get me started on the customer service, I often deal with rude and inattentive customer service professionals but the way this company handles their customers was great! They were extremely attentive and very nice, and I was able to get an appointment super fast.

Had an issue with water softener called on a Saturday but they were closed. Left a voicemail…read moremessage for Monday morning. Monday I received a callback and got an appointment for the next day Tuesday, Phillip was our technician and had the water softener issue resolved in minute. ( Transformer power supply was bad ). That portion was covered under warranty I had mentioned that water pressure had been steadily been decreasing and Phillip checked a couple of things and we found out that the Well pump pressure was not sufficient enough for proper back flushing of the water softener system. He had the parts to Install a new pump on his work van and proceeded to install a new well pump. Had a couple of leaks from the brand new Well pump specifically 2 orings were never installed at the factory. Phillip was told by his supervisor to use Teflon tape to fix the leak. When Phillip was done with the job he informed me to call the the office and request that a new pump be installed due to the Orings missing directly from the factory. That evening I called Water Care America and spoke with Bryan and he sent Phillip back out the next day to install the missing orings. Could not be happier with the Service Technician and Water Care America's service and professionalism provided to me.

We just moved to the area and had never had well water before. When we first arrived at our home…read morethe water smelled terrible. So I called clean water America, they sent a technician, Brian, out the next day and he not only fixed our smelly water but went through and taught me how the well system works. Brian was very friendly and very knowledgeable he told me about different upgrade options I had, he was very honest and sincere and did not feel like he was just trying to upsell me. I will definitely use clean water America again in the future

I would leave no stars at all. Brian changed my old water system for a newer one. After a few days…read moreit started to leak from everywhere, like a big fountain. He promised he was going to fix it but until now is still the same. That's 3000 dlls and a year ago. I called him in a nice way. I'm still trying to get it fix but he don't show

Brian does not show up when you text or call even though he said he would be there. There are more…read moredependable options out there.

Anthony replaced ALL the plumbing plus other repairs in my 1940's bungalow. Then he was able to…read moreswitch out the old water heater for an on-demand. He is great in all ways. I would always call him and highly recommend. Honest, hard working, professional and thorough. If I have any questions he is always a call away.

I highly recommend Purple Plumbing @ 239-333-5023…read more At 5:30pm on Friday evening I had a major toilet/shower/tub backup in a VRBO property that has one bathroom . I reached out to five companies and Anthony Purple was the only plumber to reach out to me. He arrived at 8 pm coming directly from another project. He worked until 10:30pm at night. He kept me informed and provided options in a very understandable manner. And his pricing was more than reasonable. I truly appreciated his understanding of the renter's tough situation and his willingness to work so late.

Mark came out, Helped me with an old system, Very reasonable and VERY RELIABLE, Highly recommend…read morehim, Using him on the back home on this lot also,

From the owner: It's Clear: You Need Clean Water Ask about our water…read moretreatment services today in the Fort Myers, FL area When your water doesn't taste, look or smell right, it's hard to know how to solve the problem. Luckily, Mark's Water Treatment, LLC is here to help you. We specialize in performing professional water treatments for home, business and industrial building owners within 50 miles of Fort Myers, FL, including in Lee County. You can call us to work on your property.

Great service! Friendly, professional, and responsive…read more Wednesday morning (7:45 am) started with a broken pipe just below the spigot on my well. I called Lee County Services Inc right away and their emergency line responded much faster than I expected. I had turned off the pump meaning no water to the house. Their team was at my front door by 9am. They worked quickly and had the spigot that had broken off replaced. While I initially had sticker shock ($350 for approx. 15-20 min of actual work) I really do appreciate their fast response. The fact that my call was treated with urgency and they offered a 1 year warranty ($50 which is part of the cost above) helped me to swallow the cost a bit. While I am very appreciative of their responsiveness I do want to share some concerns. It bothers me that there is no pricing information for their services anywhere, I would feel better being able to see at least basic information on their labor rate per person. After the bill came in it seems they charge $200 per person per hour. Not sure if that is their standard rate or "emergency" rate. They replaced a spigot that they installed only 6 months ago and it just randomly broke off. They did not stand by their prior work and said I needed to repurchase the piece and pay for the work to be done again, not sure I want to pay them every 6 months to replace parts that should be lasting for years if not decades. At least this time they offered a 1 year warranty even if I had to pay for it.

I would not recommend hiring Lee County Plumbing for a plumbing job. I signed a contract for Lee…read moreCounty Plumbing to do a several thousand-dollar tub to shower conversion project. They submitted a permit application within two days. After about five days, I checked the status of the application and found that they still needed to submit a drawing. I contacted them about the drawing and they said it would be submitted. At the same time, they said that with upper unit and concrete floors, they would need a third party to do a scan before they could relocate the shower drain. They provided a quote on a linear drain in the same location, but it was too high and I was willing to consider the third party cost of the scan first. Shortly thereafter I was told from the maintenance man at the complex and the hands-on board president that the floors were wood not concrete, therefore no scan was needed. A week and a half after contract signing, the village still needed a drawing, and they wouldn't believe my claim that the floors were wood. The owner called me and said that they had to pull out because they "couldn't meet my timeline". In fact, I was getting ready to leave for the season, but with their application delays, I had already been thinking about a backup plan to allow me to manage the job remotely. He also said that his third-party company had not returned his phone call. I guess finding another company to do the scan was not an option. After wasting almost two weeks of my time with the incomplete permit application, he didn't ask if the schedule could be moved, he just left me hanging. I think he didn't want to do the job because he didn't want to cut concrete. They could have thought about doing the demo to see what was there and then altering the plan as necessary. I also applied for their financing and so took an unnecessary hit to my credit. These guys really hurt me financially with their delays (this is an empty rental) and timewise with the time and effort I spent vetting them and monitoring their activities. They were so cavalier in their efforts and their sudden pullout. They were also awkward to schedule and showed up twice without adequate notice. I definitely don't recommend them at all.

After my last experience the owner of the franchise reached out to me to resolve the issue. He was…read moreextremely professional and polite, as well as apologetic, I was left with the impression that he truly cared. Service was dispatched within 48 hours (at no cost to me) and was extremely professional and competent. They completely disassembled the unit and throughly cleaned and replaced all non functioning parts. The unit now appears to be functioning properly and I have a high level of confidence that if there are any other issues they will be addressed in the same manner as this issue. It is unfortunate that it took a bad review to get the issue resolved, however, I am satisfied that my experience was not the norm for this business and that my future experience with them will be similar to this example.

Renaldo came to install RO system and installer did a great job, it works, we like it. Would have…read moreprovided 5 stars but the sales experience & engagement could have been more professional. When seeking competitive comparisons, it felt confrontational and condescending. I wanted a good RO system so moved forward but unsettled by the unapologetic sales arrogance from Tyler.

Came in a timely manner diagnosed my problem within minites and fixed it at very very reasonable…read moreprice

From the owner: Not your average Joe providing trustworthy and quality plumbing services. Call for a free…read moreinspection or estimate today!