Just got a super-fast, very reasonable price quote to replace the windshield on a 2012 Sienna…read more Definitely like this company. Update. 27 May 2024. I want to add additional data to my review. I subsequently called back, asking difficult questions about an unusual insurance situation, wherein the windshield broke while I had comprehensive coverage but I since (foolishly) canceled the coverage. Tom seemed to have complete mastery of how to handle this and everything worked out great. Both Tom and the installer who did the work seemed very, very experienced and answered all my questions with a great deal of precision. I highly recommend.

They replaced my windshield, and a few months later it began leaking from the strip along the top…read more I contacted them and was told they would send someone out to fix it. I was very patient and followed up about once a week for several weeks. The first couple of times, I was told or given the impression that someone would be coming out, but eventually they stopped responding altogether. What's most frustrating is that they knew the windshield was leaking every time it rained, yet weeks went by without anyone coming to fix the issue or even responding to my messages. I gave them plenty of time and multiple opportunities to make it right before leaving this review. I would have been completely satisfied if they had simply followed through and fixed the leak.

Owner operated. There were unexpected issues yet, he was very accommodating to all needs.read more

Totally satisfied with Daniel's work…read more Excellent price for quality of work that was performed. You can tell which guys have been doing this for years. Absolutely a 5 star job Had a new windshield installed in an hour or so.

The rear lift gate window of my 2002 Suburban had a broken hinge which prevented the window from…read moreclosing properly. I didn't feel that the vehicle was safe to drive. I called Premier on Monday afternoon and described the problem to Will. He understood exactly what needed to be accomplished, gave me a quote and scheduled the job for the following day. Shannon, the technician, called me with an estimated time of arrival and called again when he was within 10 minutes of my location. Shannon was courteous, professional and efficient. He completed the window replacement in less than 20 minutes and even cleaned the window inside and out! I highly recommend Premier1 Auto Glass! Their service is superb!

Made me Rush money to get my windsheild fixed and still making me wait for refund after asking for…read moremoney back. They were supposed to fix it on Friday then saturday...Its almost Monday and I'm extremely upset I can't use this car for work now and they wasted my time.

Unfortunately the windshield of my new Volkswagen was hit by a rock and cracked…read more I called my Dealership Kuhn Volkswagen, Tampa and spoke to Earl, the gentleman who recently serviced my car. I asked if they do replacement windshields. Earl was extremely helpful and said they use Performance Glass and Tint. He said if I give him all my information he will set it up. He told me that Performance Glass and Tint will order the new windshield and come directly to my house to install it. My husband spoke to Andrea At Performance Glass and Tint and she explained that after my insurance approved the windshield she would order it. She also explained that after the window is installed another tech would come to recalibrate the safety features into the windshield. This morning at 8:15 AM Christopher arrived with the new windshield. He was fast and efficient. He explained everything to my husband and informed him that someone else would be by to do the recalibration of the safety features. Christopher explained to my husband that we shouldn't use the car for 1 hour. My husband explained to Christopher that on a previous car we had a cracked windshield and we called a competitor windshield company. They were going to replace it with a generic brand. Christopher informed my husband that this windshield was a "Volkswagen windshield" and not something generic!! At 10:20 am the tech arrived to reinstall the safety features. I highly recommend Performance Glass and Tint. They are professional and the entire process was efficient and easy!

This company was recommended by Kuhn VW to replace my…read morecracked windshield. My car insurance listed them as a preferred provider. Andrea answered the phone and took care of everything. We had to wait a few days for VW parts to arrive. Christopher showed up early. Got right to work. Shortly after, two helpers showed up. It took 45 minutes to replace the windshield. He explained everything he did. He said another tech will be here later today to re-calibrate the safety features that run off the rear view mirror. After the windshield set I have driven the car and windshield appears solid. So far i'm very happy with their service.

We had previously used Premier 1 for a windshield repair with no issues. When our other vehicle…read moreneeded a few chips repaired, we contacted them again. There was a lot of back and forth between them and our ins company but we had an appointment confirmed to have the windshield replaced. They never showed up or called, so we won't be using them again.

I've used Premier 1 Auto Glass on both my cars in the last year. One with insurance, the other…read morewithout. I wanted quality glass and this place has it. The owner was very prompt in getting back to me both times. My tech Shannon was awesome. I specifically requested him on my second request, as he did my first car. Great guy, thorough, and a ton of experience. Always able to answer questions or concerns I might have, and even helped me fix a small leak in one of my cars. Overall, a solid experience both times. This is my "go to" from now on and will recommend them to anyone.

Very helpful and professional team at HI DEF. The crew worked very good and they received great…read morefeedback, as I am very my pleased with their work. Thanks for your support Keith

Incredibly quick responses to my initial questions about the pricing, types of tints available and…read moremore. Once I arrived, Alex was very personable and shared additional tint options, the differences in shading depending on the % I went with and more. Dropped the car off and it was ready a few hours later. Very prompt and professional work.

I had a pretty good experience, they installed the parts i purchased with ease and the quality is…read moreimpeccable! in addition to getting lifetime warranty on it makes it so worth it! the price was pretty affordable as well.

I brought my AUDI in to replace my OEM Display and Rear Camera with a Seicane Android unit…read more Luis and the Techs were very friendly and offered a lot of advice due to many complications of installing Android headunits I was able to replace my OEM and the display and audio worked flawlessly My rear camera I had to bring in twice due to aftermarket wiring compatibility but no fault to the Techs, the rear camera was able to work but still had some interference and will probably need to replace my RCA or get a filter later on but works great and the install was smooth. Highly recommend for your audio service as the team was very friendly and knowledgeable A+

Eric does a great job on all the cars he has done for me. He is always on time with his…read moreappointments and gets it done perfectly every time. Thanks again!

I chose this shop because of the reviews but I learned a great deal today. Never go on the reviews…read morealone. My experience could've been better however that wasn't the case. I contacted Tint Studio a few weeks ago to inquire about a quote and/or replacing film that was bubbling on the back of my car window. During the call, I think I was speaking to the owner, he was friendly and I was quoted a different price from what I was charged today. When I arrived at the shop this morning, the customer service was lacking a lot. Granted, I arrived a little behind schedule because my GPS was off with the address. The man in the shop was assisting another customer (which was fine) therefore I patiently waited until he was available. When he got to me, he appeared annoyed didn't really greet or reiterate what was being done to my car. Just asked for my keys, confirmed phone number and said he would call when he's finished. When I arrived to pay and pick up my car, the total was provided and I noticed the bill was $57.89 more. I brought the price increase to his attention and his response was it's due to the taxes in FL. I guess I looked slow or didn't look like a person who can do simple math but this increase was not due to FL taxes. After looking at the receipt closely, I was also charged a $7.10 non cash adjustment fee. It would've taken 1-2 minutes to give a heads up on this fee because I could've went to an ATM and got cash. I didn't have the time on my busy schedule to waste or go back and forth so I paid my bill and left. As a customer, it wasn't fair business to provide a quote that was not applicable the day of service or communicate with me about changed prices. Enjoy the extra funds, I have no plans to refer nor do business here again. UPDATE: Thank you for your response. I don't have any issue with paying sales tax to any business and as a entrepreneur myself I'm well aware of "business practices". My message directly addresses two main components that I had issues with, 1) a quoted price that was provided a few weeks ago that was different in the final bill and 2) the lacking customer service experienced during the process. I'm accustomed to final billings being broken down (i.e. price quoted + fees + taxes). The price of $120.00 that was initially quoted to me a few weeks ago and the 8% - 9% tax that the guy informed today was your FL sales tax. All together, the bill would've been roughly around $130.00, additional fees would have brought the final bill to approximately $145.00. The breakdown for the bill today includes $39.95 extra from the original price quoted, $5.95 shop fee (No problem with this fee), $11.99 (No problem with this sales tax fee) and $7.10 non cash adjustment fee (I have a problem with this fee since it was failed to be mention prior or during the consultation process.) Honest communication is always the key if that's what your business is based on (word for word) and it never hurt any employer who is dealing with customers to have an upbeat and positive energy. Thanks for your business. Photo 1 of 1