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    Florida K-9 Services

    5.0 (1 review)
    Open 9:00 am - 1:00 pm

    Services - Florida K-9 Services

    Pet sitting

    Private dog training

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    14 years ago

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    Fur and Feathers Pet Resort

    Fur and Feathers Pet Resort

    (51 reviews)

    Horizons West / West Orlando

    PLEASE do not bring your pets here. My situation happened over a month ago. I figured I'd give some…read moretime to see if the situation would resolve/ or my harsh feelings might go away but they just won't and I can no longer be quiet about the experience we had here. We dropped our two dogs off at Fur and feathers around New Years this year. I actually toured this facility prior to bringing my dogs in for the first time. It seemed fine to me and I decided to upgrade my dogs to a suite to give them more room. Upon picking up my dogs from Fur and feathers we were given two very dirty dogs. Our dogs were suppose to be bathed before they left. We were told they got behind on the bathing and apologized. If this was the only situation we would have been fine. We started to leave and realized we didn't have their blanket so I ran back in and was given a filthy blanket covered in another dogs hair. My dogs are very clearly brown dogs and there was long white hairs all over their blanket. Not only this but the blanket was also covered in poop and urine. As soon as we arrived home (12-13 minute drive) my dog was making strange motions with his mouth as I opened his mouth to check a half of his tooth fell out!!! I was so shocked because he had never had any teeth problems ever! We also noticed a small gash on his nose. Again something we had never seen. I immediately called to see if they could explain the tooth, gash on his nose and the blanket having another dogs hair on it. They said they would ask around to all the workers but no one had seen anything. I continued to call over the next several days as more things arose. Both dogs had very bad diaherra for multiple days after leaving Fur and Feathers. We also realized we had not been given our bed back. I set up a meeting time to talk with the manager as my concerns were growing. I feared my dogs were not taken care of while we were gone for 9 days. She tried to assure me nothing was wrong and told me multiple times I needed to calm down. (I was very upset as these are my babies and I felt they were mistreated). To this day I am still unsure of what happened to my dogs and if they were even taken care of over those days. I beg you to not trust this place. We trusted them with the care of our pets and in turn got multiple signs of them not getting that service. To top things off we were charged over $1000 for this time. When I confronted management about me not feeling I got the services I paid for and am actually concerned my dogs were left alone, I was given a small return for their daily walk service? This was all from the one manager because the owner would not speak to me even though I asked. I have really tried to work this out with the facility but feel others need to know what they are getting into before they drop their pets off!!

    Thanks for taking care of my dog rocky! I can understand some people may have reservations about…read morebringing their pet here based on some poor reviews but I thought I would give them a try. The staff was very nice and informative and when I dropped off and picked up I saw different people so they have a lot of staff members tending to all the animals there. My pup was nice and clean from his bath and they even put a little Christmas scarf on him. His bed was in the same condition as when I dropped off . I've been to numerous doggy day care and boarding facilities. When my dog comes home and is sleeping all day it's because he had a great time and this visit was no different. Overall I think they are working on resolving past incidences and improving the experience for pets and owners.

    Problem Solved Dog Training

    Problem Solved Dog Training

    (10 reviews)

    I have a 1-2 ish year old German Shepherd Mix. She is a rescue. Since I got her, Mila has been…read morenotoriously stubborn. She is smart enough to make her own decisions, and that includes ignoring me! Mila and I had previously went to a positive only trainer. That trainer could not get Mila to walk nicely on a leash or perform commands outside my apartment. I was SUPER hesitant on starting "balanced" training. Even before I committed to doing training sessions with Susie, she spent the time explaining her methods and how she teaches dogs. From the get go, before we even started training, Susie took the time to explain to me in detail what she was doing, why she was doing it, and how to respond to Mila's behavior. After 3 sessions with Susie, the dog that used to ignore me on walks and pay zero mind to me is now listening to my commands on walks and checking in on me when I don't ask for it. The three sessions with Susie have been night and day with Mila's behavior. Susie has been so patient with mine and Mila's learning journey. I was able to learn more about dog training and strengthen my relationship with Mila through this experience. You can tell Susie is TREMENDOUSLY passionate about dog training and behavior, and I would 3000% recommend Susie to anyone.

    Susie came to help our two newly adopted dogs. First an English bulldog who only ever wants to play…read morerough, hates the vacuum, and can't walk on a leash without dragging you along. As well as our Pekinese/brussel griffon who prefers using the bathroom in the house. She worked so well with our young children and gave them tools to successfully help in their behavior changes. She taught us the importance of fulfilling their needs which meant uninterrupted play time with our overly playful English bulldog. She taught us so much and never rushed. She spent hours helping us and I love that she involved the children. We noticed an immediate difference in our English Bulldog as she worked on calming his behavior and we are so excited to see him blossom! Thanks Susie!

    Florida K-9 Services - pet_training - Updated May 2026

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