The front desk is extremely rude. It doesn't matter if someone doesn't live here, you're supposed…read moreto treat everyone with respect. The fact that they treat people coming in to WORK EVENTS like garbage is crazy considering they work in hospitality themselves. Disgusting behavior. For a "luxury" condominium they should hold their employees to a higher standard.

I've been here many times as friends live here. It's totally out of my league but I'm lucky enough…read moreto visit frequently:) if you want to see one of the nicer buildings to represent "south of fifth" this is exactly where to go. It's very secured with identity check both at entrance gate and front desk. Elevators will be specifically for the unit. Condos are enormous with amazing views. Only for millionaires... but one can dream:)

I love this area and the views from the apartments are beautiful. Apartments are spacious and the…read morebalconies are huge! I have a few friends who have moved here and they love it. Every time I go to visit the check in process is easy and the front desk team is very nice. Elevators are a bit too slow and often get stuck + some of the hallways seem to be not well kept but other than that the building is very nice. The gym is huge and has everything you need for a full workout + you can enjoy the most breathtaking view while you're at it!

This place is an overpriced dump. I moved in and was immediately met with attitude from the office…read moremanager Anna because she was overwhelmed with work. The elevators were broken for 2 years - leaving only one working. Residents would be in line 10 deep, babies crying, tenants swearing & frowning. Ten to twenty minutes wait minimum most days as I lived on the 30th floor and I couldn't walk down. The energy in the building is extremely dark. It is the most poorly managed slum I have ever had the misfortune of living in. Units are way overpriced. The halls smell like cheap laundry soap. Avoid this building at all costs. Horrific experience.

Starting my 3rd year as a tenant in the building . I'm very…read morehappy to live in Southgate towers , it's a great community, lots of amenities. The gym has everything you need , the pool is heated (you won't find any better pool in South beach) The place is always clean , the cleaning crew are here 7 days a week ! BTW ...you gotta check the views . The staff and office are nice people , Saide doing a 5 star job managing it all , and keep her great vibes and smile visible to all.

AVOID AT ALL COSTS!…read more I lived at Southgate Towers for three years and took excellent care of my apartment. Despite leaving the unit in great condition, management stole $800 from my security deposit for "repainting" and unjustified service charges. When I asked for proof of the damage that supposedly required repainting the entire apartment, they could not provide proof of the alleged damage in the unit. The only explanation I received was that there was a small scuff mark. Even though this mark that could be removed with basic routine cleaning of a wet wipe, they still charged me for repainting an entire unit. What is even more concerning is that Southgate Towers failed to provide the required notice of claim against my security deposit under Florida Statute § 83.49(3). Even after I formally objected the charges, they refused to return the money and failed to provide adequate documentation supporting the deductions. This doesn't appear to be an isolated incident. Move-out charges for repainting and miscellaneous service fees seem to be standard practice, regardless of how well residents maintain their apartments. Every resident that moves out of South Gate towers will be charged 800$ no matter the conditions of the unit. The pricing is equally misleading. My exact floor plan was advertised online for around $2,600 per month, yet I ended up paying nearly $3,200 per month after rent increases and more than $200 in recurring monthly fees that were never clearly justified. Every apartment building charges monthly fees for the amenities etc, but South Gate is the only place I ever lived where the monthly fees are around 200$ on top of the overpriced rent. My experience was that Southgate Towers found every possible way to extract additional money from residents, both during the lease and after move-out. The building does not care about their residents at all, and are extremely unhelpful. Anything you ask them for they will give you an attitude about and you will never be greeted with a smile. I tried to give them many chances but things just kept getting worse at this place. Don't lease here unless you want to be taken advantage of in every way possible.

Discriminatory behavior from staff. Concierge, security, and cleaning woman. If u are of darker…read moreskin beware

Best apartment building I ever lived in…read more Units are privately owned and our landlord was attentive and wonderful to work with. I genuinely get so sad I have to move for work because saying goodbye to the Plaza is HARD!! I would recommend the Plaza over and over again- move here if you want a quiet, beautiful, clean place with attentive staff and security. Cleanliness: 20/10 Staff: 20/10 Building: Modern with two 24/7 pools 100000/10

One of the best building on SoBe. The management is great and its very clean. Beautiful building,…read morepools and good food. The gym is amazing, here i feel like on a constant vacation.

Decent food - Cuban was pretty good; could probably find better on the strip. Service was quick and…read moregood. Annoying that they expect you to tip 40%. Didn't tell us until the end that the 20% mandatory service charge didn't go to the server at all

My friend was leaving town and asked me to stay in her apartment while she was away in her gorgeous…read morecondo overlooking the bay. Not only are the amenities vastly superior to the nearby high rises- the staff is actually extremely friendly! Have you seen that gym? It made me want to work out. I was having an issue with the Air Conditioning (turns out I was pressing the wrong button) so I contacted the Community Manager to see if they could send someone since I thought it was broken. Deisy was right on the ball! In two seconds, there was someone knocking on the door to help me out. Deisy even returned my call to make sure everything was back up and running. Once I told her I was house-sitting, she offered me a tour of the building and honestly really made me feel welcome. She is perfect for the job. Her attention to detail was flawlessly executed. Now I know why my girl has renewed her lease here twice. The entire outdoor layout exudes a tranquil and relaxing vibe but is ample enough for groups to gather by the pool without being in the way of other residents. Walking down to the edge and overlooking the bay is truly breathtaking. The units are equipped with shiny new appliances and furnishings making it the top residential leasing high rises in the area.The location is perfect since it's situated between Wynwood and the Design District. I fell in love with the apartment, amenities, and service provided to the residents. I was kind of bummed out when my friend came back from vacation but still fortunate I can come visit whenever. This place is a gem. Thank you Deisy, you make me believe in the magic of leasing apartments again.

Renewing my lease for one more year, going to 4 year now and I love this place. Staff is very…read morefriendly and Paul do his best anytime you need something. Priority very well maintained and located in an amazing place.

From the moment I arrived till the moment I left it was pure bliss. Started out my stay with a…read moremassage and then down to the beach where the service was fantastic with the entire service staff. Later in the evening back to the spa for a facial. Wish the pools and spa were open a little later in the evenings but after spending such a relaxing time in the spa and in the sun I was happy to go to bed early. A great experience.

Come as you are, leave as you've never been, in a luxurious waterfront setting! Besides luxurious,…read moreapartment-sized accommodations and fresh forward ingredient driven cuisine, Carillon features the largest spa & fitness center on the Eastern seaboard which, at 70,000 square feet, offers 65+ fitness classes per week as well as spa services and treatments from a curated team of gifted practitioners, medical experts, and Board-Certified physicians. Their wide range of specialties include: Oriental medicine, anti-aging treatments including cosmetic aesthetics; energy healing, brain health, men's health, nutrition counseling and even an executive coach and an adult relations therapist. Beginners on the path to rejuvenation can dip their toes into wellness by experiencing the spa's unique Thermal Hydrotherapy Circuit, complete with an Herbal Laconium, Crystal Sauna, an Experiential Rain Shower, Ice Igloo Room, Thermal Loungers and more - before their facial, massage or body wrap. More adventurous seekers of well-being being can visit the Wellness Concierge to map out an individualized experience that could include: needle-less acupuncture, cryotherapies, a sale float bath or a massage on a quartz sand bed followed by a session in the state's only cutting-edge touchless wellness circuit that provide health benefits such as rapid recovery, respiratory and immune health, mind harmony, sleep therapy, sonic vibrational and electromagnetic therapies. Carillon Miami Beach is a Forbes Travel Guide five-star rated resort and spa, and member of The Leading Hotels of the World and was recently named Best Wellness Retreat in Florida by the World's Spa Awards! Property Amenities include: Valet parking, Free High Speed Internet (WiFi), Pool, Fitness Center with Gym / Workout Room, Coffee shop, Beach, Bicycle rental, Babysitting, Wifi, Hot tub, Pool / beach towels, Rooftop pool, Pool with view, Adult pool, Outdoor pool, Heated pool, Fitness / spa locker rooms, Fitness classes, Personal trainer, Sauna, Poolside bar, Restaurant, Breakfast available, Breakfast in the room, Kids' meals, Outdoor dining area, Special diet menus, Wine / champagne, Children Activities (Kid / Family Friendly) Kids club, Pets Allowed ( Dog / Pet Friendly), Business Center with Internet Access, Conference facilities, Banquet room, Meeting rooms, Spa, Body wrap, Couples massage, Facial treatments, Foot bath, Foot massage, Full body massage, Light therapy, Makeup services, Manicure, Massage, Neck massage, Pedicure, Salon, Waxing services, Rooftop terrace, 24-hour security, Baggage storage, Concierge, Non-smoking hotel, Outdoor furniture, Picnic area, Shops, Sun loungers / beach chairs, Sun umbrellas, ATM on site, Doorperson, Umbrella, 24-hour check-in, 24-hour front desk, Dry cleaning, Laundry service. Surprisingly, Carillon Miami Beach 1bed/1bath condominiums have gone down in value from $650k in 2015 to $450k in 2021 with a monthly home owners association fee of $1660 while 2bed/2bath Condominiums have gone up from $775k in 2020 to $1.3million in 2021 with a monthly home owners association fee of $2660. Condominium owners have the option to rent out their unit except for 3 weeks a year and the unit paid for itself before the covid restrictions were imposed. Now that the building management has imposed covid restrictions, units cannot be rented out, costing condo owners considerable monthly expenditures as units remain vacant for close to 2 years now. The monthly home owner association fees have not been reduced while classes were cancelled and while classes remain at reduced capacity, many residents cannot attend the classes they want to. Carillon Miami Beach Wellness Resort's nightly rates range from $600 to $1200 per night, which can be pretty pricey but the amenities, views, classes, and spa is definitely top of the line! If you're looking for the best spa in Miami, definitely visit Carillon Miami Beach Wellness Resort!

Moved into a dirty place and maintenance said there's nothing they can do since they don't clean…read more Look at the pictures. No wonder this place has low reviews and sadly this still seems to be the case even for the remodeled units

Looked into renting here and was extremely turned off by the pushiness of the leasing agent. After…read morereading the reviews both here and on google, it is clear that they are pushing some kind of leasing scam where they get you to sign a lease at one rate, then under the guise of renovating your apartment they then raise your rates. On top of that, every single thing here is an extra fee, down to the most basic level of gym access (and it is a per person fee). There is also a monthly parking fee per car (nothing is included), a monthly pet fee, and apparently all sorts of other nonsensical fees. There is something extremely fishy going on here...

Brickell First is a great place to live. Here's why:…read moreThe staff is extremely polite (every one of them goes out of their way to accommodate you-which is a rare trait in Miami!) The place is very clean. The view (at least mine) is gorgeous, especially the sunsets! It has a pool, sauna, Jacuzzi, 24 hr weight room, a community room with FREE coffee, sodas and tea every day and it has a TV, pool table, great music, bar and more! The pool is big, clean and there are plenty of chairs and periodically, management throws free parties/events. There is a dog park across the street. The free metromover is just yards away and next to it is the metrorail. The Underline (a bike/walking path from Brickell to Homestead) is right next to the building. Everything is nearby and within walking distance, like restaurants, clubs, etc. There is a grocery store right across the street and a 24 hr gas station and drug store is one block away. Bike rentals are in front of the building. They have 24 hr security, concierge, and valet parking. There is covered parking for residents and guests (very important because of the rain). There is a free trolley in front of the building which travels all over Miami from 6 AM to 11 PM. There is a washer and dryer in my unit. They have free pest control and they change the A/C filter every month too. Pets are allowed. The manager Sharon, is super cool, polite and professional. Rent price is fair. Most people that live here are polite and nice (again, rare for Miami). I definitely recommend this place to live!

Response to "Katie": Yes, the legal department di reached…read moreout to me and said they'd be getting back to me. But NEVER did until I wrote this review. This building does not listen to me at all unless I complain via internet. They pray on young single women and take advantage. Also they only seem to be friendly with Spanish people. Won't be surprised if this building keeps me entire deposit. Total scammers! Plenty of upgraded places for hundreds less (just look on Zillow) with beautiful amenities and water views in Brickell. Yanelis does not respond or listen to any emails! She has asked me to come to her office several times but when I go she is not there. Also maintenance does not change my air filters or spray for bugs and my toilet in my master has not worked for over a month. All due to the building manager having the worst communication The gym has treadmills that face a blank wall and are not connected to tv or anything. Also there are no curtains for privacy. Units are super outdated and LOTS of people doing Airbnb so very unsafe and strangers constantly in and out. I've been sexually assaulted twice in the elevator by airbnb guests (when I told yanelis she dismissed me). I've tried to contact the "legal department" but never hear back from them either. Yanelis is trying to take advantage of me and raise my rent by +200 or wants me to pay 3k for month to month (this building is super outdated, you don't even need a fob to use the elevator so not even safe). When I questioned why she told me to contact the legal department. I have tried several several times and haven't heard back from anyone! Now yanelis has given me a "notice". A notice for doing what she said!? This building sucks and they don't care about anyone. This is how they treat people who have lived here 4+ year Do not move here!!!!!!! This building takes advantage of people and does fraud! Also my closets and bathroom have been prone to mold!

We loved our stay in Miami we never wanted to leave. The apartment had everything we needed, the…read morelocation was perfect, the neighbors were great, the building amenities were on point and the building staff was so nice and helpful. James made renting a no-brainer--easy check-in, quick to answer any questions and got my security deposit back very fast. It felt like we were on vacation everyday---even more service dog gave it a 5-stars---especially because he met his girlfriend there. I cannot recommend this place enough

Perfect location, a short walk to the beach but out of the tourist zone. Apartment is very quiet…read moreand spacious, and the amenities are great: two pools, beach chair service, parking and fob entry to the complex.