Daughter ordered a Mother's Day arrangement thru FTD from California. Didn't know it was coming so wasn't looking for it. If I had been watching, arrangement wouldn't have been on my porch for 18+ hrs! No knock, no call, just left for someone to notice it the day after. Arrangement was very pretty and I thoroughly enjoyed it. Next time, don't dump and run, please! read more

Order arrived late at night! I paid over $75 for an arrangement however the flowers were wilted and arrangement was sparse. Don't waste your money and time. read more

Arrangement was beautifully done and flowers were fresh and gorgeous! Vase was really nice as well. The delivery girl was very nice :)

Wow, rude, rude, rude! Don't call customers to question them rudely. He actually called my recipient to question the concerns of a petite bouquet after paying almost $120. A $40 bouquet was sent, and the guy called her to question her. Call me; I'm the one complaining. She had no clue that I wanted it re-delivered. I bought from a third party and won't use this florist again. Paid almost $120 for premium roses and didn't even get close to a dz. read more

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I was sent flowers. Delivered to wrong house. Arrangement not as my family ordered. Disappointed in FTD and this florist. Flowers were not fresh and all opened the next day. Ugh. read more

What a joke. This place does not even deserve one star. My daughter ordered a Mother's day arrangement. It did not arrive on Mother's day. It arrived 3 DAYS LATE, not even delivered proplerly, just left outside at the door after I was already in bed. NONE of the colors she requested and with flowers which she specifically asked them NOT to include. You'd think they would make it extra pretty being so late....but no, not even a ribbon on the vase. Bad service. Bad Selection. Bad value. read more

I received a bouquet that was stunning and the delivery guy was also happy and friendly. The roses partially opened were as big as baseballs and delphiniums are one of my favorites! I don't know how much my friend spent but this bouquet was so beautiful I would pay a lot for it. Thank you for doing your job well. read more

Floreria Reno - Florists Near Me - Reno, Nevada

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This was a centerpiece that I received from my sister. The flowers were fresh and beautifully arranged. The floral foam was not visible which is only sometimes the case with other arrangements I have received. It was delivered the day my sister selected, again only sometimes the case. The arrangement lasted a full two weeks. read more

Floreria Reno - Florists Near Me - Reno, Nevada

I was so surprised that people have rated this florist so poorly! My soon to be mother-in-law had these flowers delivered to us the day after she found out we were eloping. The gentleman delivered them up to our condo unit to be sure we received them. They are beautiful! read more

Floreria Reno - Florists Near Me - Reno, Nevada

Beautiful floral arrangement!!! Sent to me from out of state family. The flowers are fresh with a beautiful smell. Thank you. read more

My daughter ordered some flowers for Mother's Day through Teleflora, and this place made and delivered the bouquet. All the small roses were already brown, and some of the other flowers were droopy. It didn't look like the picture of what she picked out, either. They skimped on the flowers, it wasn't nearly as full. Don't order here!!! Terrible!! read more

Horrible... tiny tulips were delivered in a dirty vase with the sticker of the vase ($ 1.29) stuck on the bottom. delivered at 8:30 at night with a cop knock... the flowers lasted four days. Worst delivered flowers I have ever received. my son said they were over $100. i was extremely disappointed. read more

this florist picked up my order on an website, did not give me the flowers that I asked for it was horrible, didn't follow delivery instructions just left the flowers sitting by the door out in the cold after 6 o'clock at night, then when I called to complain, they were very rude and he was yelling at me and told me that it wouldn't be the same arrangement that I saw online and the funny thing is on their own website. They have the arrangement that I ordered. The whole thing was horrible. It looked like a five-year-old did it read more

My 2nd delivery from Floreria Reno and a huge difference from the 1st. Beautiful Christmas flowers delivered late on 12/23. Flowers are staying fresh. The ribbons and pinecones make it so festive. Keep up the beautiful work. read more

Floreria Reno - Christmas flowers - Florists Near Me - Reno, Nevada

Terrible customer service. Rude never asked for name or receipt number. Delivered dead rotting arrangement.

This florist is THE WORST. When our beloved dog/constant companion died, my brother in Southern CA called FTD to send us a mixed plant basket to remember our pup. When the basket was delivered, it was just hung on the fence. In 95+ degree temps in July. We were home and had been all day, no attempt was made to let us know they'd arrived. No idea how long it sat there in the heat. The basket arrived with a hole in it and a couple of other places where the wicker was broken off or about to break. The tallest plant was lucky to be 4 inches tall. No ribbon or bow on the basket, it was so bad the plastic card holder fork was taller than the whole arrangement. This looked like something you'd pick up on your way out at Raleys for $15. I know my brother's taste is better than that. When I showed him the picture of the plant, he was surprised at how scrawny/sparse it was. I called the florist to let them know how disappointed I was in the bouquet, hoping they'd redo it and give me an unbroken basket. The manager was instantly rude and abusive, saying I wouldn't be happy with anything, that this was all my brother paid for. I knew better. I asked why I couldn't even get a ribbon. Oh, he says, this basket has river rock. It doesn't get a ribbon. Huh? I thought all arrangements from the florist have ribbon on them. Even a basic bud vase from the supermarket has a bow attached. The guy said the ribbon would cost more, my brother didn't pay for that. I told him he could get an entire roll of ribbon at Walmart for 99 cents and do several bouquets with it, he's just being cheap. The only thing the manager offered was to replace the basket. I told him I wasn't inclined to go into his shop with the way he treated me. I planned on leaving him a negative Yelp review with pictures, he said if I did, he'd post a picture of the arrangement that was originally ordered and tell everyone I just wanted more than what was paid for. Seriously? I KNOW he doesn't want to post that pic. Then everyone could see what poor quality his arrangement was. Then the guy went off, yelling at me, so I hung up on him. He called me back just to continue his verbally abusive tirade. I hung up again. I should've let my husband or son answer the phone. He would've definitely gotten an earful. I let my brother know and he was furious, not only at the pathetic arrangement but at the way I was treated. This plant was supposed to console us, not cause grief and anger. He called FTD for a refund and was told Floria was the only FTD florist in Reno. That's a huge lie. He got his refund and FTD said the florist would return to get the original arrangement. Yeah, no. I'm not letting that abusive jerk anywhere near me. He shows up at my home and I'm calling the police. These are the pictures of the arrangement I got. Pretty pathetic. Don't use these guys unless you want your money wasted and subject yourself to verbal abuse. read more

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If i could give no stars i would. Worst misrepresentation ive ever dealt with. Ordered a deluxe, upgraded floral arrangement, (189.00) plus stuffed animal for 40 bucks, chocolate for 20 bucks and balloons for 15 bucks. The arrangement was at least half the size of the picture. For 190 bucks my wife got 3 carnations and 6 half dead roses. The stuffed teddy bear looked like a cheap town fair prize (still in plastic bag) and the chocolates were a generic box of literal pieces of chocolate. Steer clear and order from sparks florist. I've never had a bad experience there. Should've stayed on hold and waited. read more

I would give a zero if I could. Within 12 hours of delivery, the hydrangeas were totally wilted as were the larkspur (albeit still in water). Called to complain and Ricardo was incredibly rude and refused to make it right. Hung up on us when we asked if that's how he runs his business. Do yourself a favor and avoid Floreria; there are so many better florists in town. Don't know how he's still in business with such lousy yelp and Google reviews. read more

Floreria Reno - Florists Near Me - Reno, Nevada

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Terrible florist - do not use! Tiniest little vase of flowers for $120 that I have seen. Poor quality on delivery and deliver so late in the day I had left the office. When I came in Monday they looked almost dead - I trimmed the stems and changed the water. Next morning they were completely dead. Called the shop and they said to bring them in for replacement - I had paid for delivery of live flowers.... today the guy was beyond rude, said we did not care for them. They gave me an even smaller "replacement" of 2 Lillies and 2 roses. They fail on product freshness, value for money and customer service! read more

My girlfriend lives in New York and she sends me the most beautiful flowers. This is her place to go. I'm never disappointed and the blooms smell amazing and the arrangements are stunning. I absolutely highly recommend them for all your flowers. read more

Floreria Reno - Florists Near Me - Reno, Nevada

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I ordered flowers three weeks in advance of the date I wanted them delivered. They did not deliver them that day. I called the next day and asked why. They said it was because they were really busy and would "try to do it today." I told them if they weren't delivered, I wanted my money back. They delivered them. However, they were a cheap substitute. I ordered an arrangement with a succulent and a mid century base. It had neither. When I called, Ricardo told me they were out of those bases. And, he said they try not to use succulents because they don't work well with the foam. But they had three weeks to contact me and tell me that. This makes me want to avoid the teleflora network florists because you have no idea what you'll actually get. read more

Floreria Reno - What I ordered - Florists Near Me - Reno, Nevada

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Do NOT use this florist! I live in CA and ordered flowers through FTD for Mother's Day. When my mom calls me to thank me she tells me they were just delivered. This is two days after I got a delivery confirmation! She then sends me a pic of the bouquet- talk about bait & switch. A measly, wilting version of what I ordered. My mom called the florist to inquire about the two day delivery gap and the owner was outrageously rude to her. Telling her, "not my problem, lady" and that kind of shit. So yeah, fuck this guy and his shitty flowers. read more

I ordered an arrangement over the weekend on line through Telaflorist for a flower arrangement to be delivered on my daughter's birthday, July 31st. The arrangement was not delivered on the 31st so I emailed an inquiry to Telaflorist late in the evening. They told me the florist couldn't get the flowers on Sunday and that the delivery address was further away than they thought so the flowers would be delivered August 1st. When the flowers hadn't arrived by 3 PM on August 1st, I again called Telaflorist and asked for the florist phone number so I could make sure the flowers were still coming. Telaflorist refused to give me the name of the florist they were using. They then called the florist while I was on hold and was told the arrangement was out for delivery. It arrived at 6 PM. I ordered the flowers for my daughter's birthday, not the day after. It would be the same as ordering wedding flowers and getting them the day after the wedding! Floreria Reno wasn't even considerate enough to let me know early on July 31st that the flowers would not be delivered that day and give me the option of cancelling the order or accepting a different delivery date. I would have cancelled and ordered the flowers from a place that could deliver on the day I needed them. In addition, the flowers that were delivered did not even remotely resemble the flowers I ordered. There were mostly daisies in a clear vase with dirty water. There were 3 sizes of the arrangement shown on line to choose from so I knew what size to be expecting. I am attaching pictures of the flowers and size ordered as well as a picture of the ones that arrived. The description of the arrangement ordered said: Hot pink roses, dark red spray roses, purple carnations and pink miniature carnations accented with assorted green, arranged in vivaciously violet cube. I paid $80 for the clear glass container of mostly daisies. I was embarrassed when my daughter sent me the picture. I will never use Telaflorist or Floreria Reno again. read more

Floreria Reno - arrangement delivered - Florists Near Me - Reno, Nevada

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I ordered a Valentine's Day flower arrangement for my wife and chose the special of the day. It promised a beautiful large arrangement crafted by them. The arrangement was over $100 dollars but I felt that it was worth it for a nice beautiful arrangement. What was delivered to my wife was a tiny arrangement with 3 roses that was very underwhelming. The balloons that came with the arrangement were bigger than the arrangement. I will not be using them again. read more

Floreria Reno - Tiny arrangement when promised a large one crafted by them. - Florists Near Me - Reno, Nevada

This was ordered through Teleflora online, which Floreria is a proud partner of (as listed on their page) I received my order at 10pm. Seems kinda late, id already contacted customer service though Teleflora. My real issue with this arrangement is its nothing like it's supposed to be. It did not meet the height and width requirements as listed for the premium version. Maybe it wouldn't look for sad if it was shown a little more love. Needless to say, I won't be taking this to the funeral. Its too embarrassing. And I've left the same review for Teleflora, don't accept orders if you can't follow at least the guidelines for the arrangement. read more

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My daughter and husband purchased a lovely arrangement from Floreria through Walnut Creek ...doing business here in town with a local business...they brought arrangement to my door ...with no wasted wrappings...were very polite and did a gorgeous job..... read more

Floreria Reno - Arrangement sent to my home.. - Florists Near Me - Reno, Nevada

If you're looking to spend $110 for an arrangement that looks like a $20 grocery store arrangement, then this florist is for you. My dad bought my mom flowers for Mother's Day. What a joke! We will never order from them again. Save your money and buy flowers from Costco. They don't deserve one star, but unfortunately I had to give them one. read more

Floreria Reno - This is what we ordered. - Florists Near Me - Reno, Nevada

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My family ordered flowers for my birthday which were supposed to be delivered at work. They ordered it from a site called fromyouflowers.com They also paid to ensure expedited delivery, which should've been done by 3 pm. I got a call from the company letting me know that the flowers will be delivered closer to closing time at my workplace. That ruined the surprise. I received a second call around 4:45 pm letting me know that the flowers will not get there by closing. They asked for my home address. Both times, I tried to be understanding but it seemed like the person on the phone was annoyed at me. We had to cancel dinner reservations because they had not arrived by 6:30 pm. I called the company and the man was very patronizing on the phone and stated that his guy was on the way. They finally arrived at 6:45 pm. The flower arrangement was nice, but they were NOT the flowers that my family picked out for me. Perhaps it would be better if you contact the company directly rather than a 3rd party site, but just know that Floreria Reno will ruin any surprises for you all while making you feel at fault for their tardiness. read more

Copying the same review I wrote about this company on Google. Judging by the vast number of poor reviews on Yelp and Google this business should take notice and make some changes to their service standards! My husband ordered me flowers for valentines day online because he was out of town and wanted to show me he loves me. This florist seems to be the one who took the order. First off they didn't arrive on Valentines day or on the 15th, they showed up on Sunday morning. What they brought was a very poor representation of what he ordered and paid $70 for! He showed me the bouquet he chose for me on the website and what they delivered was in no way even similar. The color palette was not what he chose, the bouquet was small and sparse compared to the full beautiful example online. The lilies in the arrangement were bent and damaged, the bow on the vase was sloppy and obviously rushed. I totally get that Valentines day is a busy time and honestly I would have not been as upset about the delay had the bouquet they delivered been what my husband had chosen for me (he put a lot of time into looking at the different options and choosing something he knew I would love). This florist doesn't seem to take pride in their work nor do they care about their customers! I will definitely never use them and will make sure to let others know what a poor job they do! If you are going to vastly exceed the service time you promise you had better make the work worth it! I am a small business owner and this is basic customer service standards! I work in the wedding industry and have seen amazing work by talented artists in the floral industry and there are so many amazing florists in this area who deserve your business, Floreria DOES NOT! read more

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I paid $100 for an autumn sympathy arrangement through Teleflora who unfortunately, subcontracted this florist to fill the order. I was at the home of the recipient when the order was delivered and was shocked by what they received versus what I ordered. I had paid for a "premium" bouquet but what was delivered was "standard" at best. One of the features of the arrangement was supposed to be a "couture vase" but what was received looked like it came from a bargain store. The size and variety of the arrangement that was delivered was half of what is should have been. I ordered the "Seasonal Sophistication Bouquet" featuring "white and peach roses, peach Asiatic lilies and peach carnations and is finished with dusty miller, seeded eucalyptus, brown oak leaves and lemon leaf" but got 4 garish, fake orange roses, a couple of white lilies, and some mums instead. The only credit I will give is that the delivery was on time and the driver was nice. The photo on the left is what we were SUPPOSED to get vs. what was delivered. read more

Floreria Reno - This is what was delivered. - Florists Near Me - Reno, Nevada

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I ordered a delivery through an online company that had this store deliver the flowers to me. Unfortunately they looked nothing like what I had ordered. The arrangement that I had ordered had lemon leaves and huckleberry branches with baby white carnations this didn't have those things at all, so they substituted I suppose with babies breath which I did not want since it was for my boyfriends memorial and it's certainly did not look like $100 I spent. Even with me me cutting the stems and putting in freshwater every other day the whole thing was dead within a couple days. And very disappointing read more

I had a issue with floreria delivering to the wrong address , that was purchased on FTD.com,contacted FTD.com within 1 hour the flowers were delivered by Sparks florist, don't waste your time with Floreria go to a repital company like Sparks florist in the Reno sparks area. read more

I wish I could give this company a zero star rating. Avoid using this company at all costs they are not reputable and the products that they deliver are extremely subpar. I ordered from a third party company and this florist had the audacity to actually go pick up the order when I made a complaint regarding the quality and that it was not at all what I had ordered. You could go to Walmart and grab a bouquet and do better than what this company can provide not only that the owner is rude. I ordered a $90 bouquet of flowers and here's a picture of what I ordered and what they actually delivered. read more

Floreria Reno - This is what was actually ordered - Florists Near Me - Reno, Nevada

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Placed an through FTD and they used this florist. I paid extra for the larger upgrade totaling $90 for the cornucopia arrangement. My son sent me a picture of what they got I was extremely disappointed for the amount of money so I called the florist Who was extremely rude and talking over me. I asked if he would send out another order and I told him I would send him pictures of what I ordered and what was received. He was extremely rude and yelling at me and told me he didn't understand why I was calling him and that they've run out of flowers and that's all they've got because of all of the orders coming in.. Told me to call FTD which I did send them an email but I did want to speak with the florists hoping he would accommodate me as a professional would do. I do not recommend anybody use this company. Save your money and go buy flowers at Albertson's read more

Floreria Reno - This is the cornucopia Upgraded arrangement I ordered to be delivered - Florists Near Me - Reno, Nevada

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I hate to give a bad review, but unfortunately I have to. My boyfriend ordered flowers through a website who outsourced to Floreria. They guaranteed delivery before 3pm on my birthday, but they didn't arrive until the next day. The card even had my birthday as the delivery day but they cake the next day. Aside from being late, the flowers themselves were just not fresh. The roses were ok, but you could tell lots of outer petals were pulled off and they don't use wire on the stems (most good florists do that for long stemmed roses at least). The Peruvian Lillies, which typically last weeks, were already browning. Some stems were cut so Short they weren't in the water. Sadly, the delivery timing and freshness of flowers warrant a low star review. read more

Just received bouquet for my birthday today. Flowers look terrible falling off onto the table already very old looking baby's breath breaking off very disappointed called florist Forrest said that's the way they're supposed to look. Very disappointed never buy flowers from this florist in my opinion this is garbage might as well fill the vase full of a head of lettuce. I will give it one star rating only because somebody answered the phone when I called the complaint. read more

Floreria Reno - Old, falling on table flowers - Florists Near Me - Reno, Nevada

This florist deserves no stars! The arrangement looks NOTHING like the photo and I could have made it look better myself with little effort. My mom who is out of town ordered with them and isn't tech savvy enough to look at reviews first. Save your money!!!!! read more

I spent nearly $400 on flowers for my wedding. Ricardo originally started off very kind and wanted to make everything perfect for my wedding day. The boutonnières and bridesmaid bouquets were okay and the colors I wanted. When my bridesmaid picked up the flowers on my wedding day, he was still making the bride bouquet and let her leave with it unfinished. Once I saw the bridal bouquet I sent her back immediately since everything was falling apart, there was no ribbon and only the plastic holder. As I was walking down the aisle my flowers were falling apart, there was almost nothing left by the time I went to throw my bouquet at the end of the night. Not only did he not finish my bouquet in time with months of advance notice, when my bridesmaid went back, he was yelling at her telling her to just admit we broke a vase!! Shitty service! She was willing to pay for a vase if she needed but the vase was never brought up by her, she was there to have him finish my bouquet and we could care less about paying for a vase that was never even mentioned. Please read the reviews, don't give in, don't go here. read more

Plant delivered and left on my porch in 24 degree weather with no phone call to alert me as I was not home. Owner was extremely rude on the phone and made me come to the store to get replacement. He blamed it on a 3rd party delivery service but told me he spoke to his driver (so clearly he knew the driver). No apology and wasn't going to make it right until I made a stink. Regardless of how the plant was ordered (3rd party or not) the owner of the shop should make it right. Very disappointing read more

wish i could give a 0 star... i ordered flowers from there for mother's day.. never got a confirmation email so i had to call and make sure i was getting my flowers.. he told me they would be there by 11. didn't get the flowers till 8 PM.. the flowers are nothing NOTHING like the picture. so i call and ask what can they do for me. he proceeded to yell at me telling me i was wrong. he made them himself, that i didn't know what i was talking about. Then said "ok we will come pick up your FUCKING flowers lady" then hangs up.. this place is an absolute joke. the way they talk to their customers and the way the products end up is wrong. i payed 120$ for nothing really. do not waste your money here!!! read more

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