My husband and I came and we were greeted by Michelle. We needed some assistance with a funeral…read morearrangement for the next day and Michelle was very helpful. After some back in forth Michelle went to the back and pulled down a beautiful blue vase that was going to go perfect with the bright flowers and ribbon. We were unable to attend the funeral so I asked for a picture to be texted to me. The next day I was sent a picture from Chantel of a stunning arrangement. I received messages from the family and they were so happy and impressed. Thank you Michelle and Chantel for putting such care into your work.

Beautiful, fun and quirky. Be sure to look for the (tiny) hidden frogs! There is so much to look…read moreat. Ask Shantil about the chocolate! We picked up flowers and chocolate for my mom. I wish I could've taken arrangements home to my house! The fall colors are beautiful.

I ordered the classical white bouquet to be delivered in Auburn and everything was perfect! The…read morebouquet was beautiful and delivery went smoothly.

Simple to place an on-line order. Excellent prices. Great communication…read more Stunninly beautiful arrangement. 10 STARS

I live in LA and missed my cousins wedding backyard reception, they eloped so this was a family get…read moretogether. They live in Lincoln so I called this floral shop for a next day floral delivery and WOW!!! FANTASTIC service, stunning bouquet and totally nailed the style I wanted with very little information from me. If I lived in the Sac area I'd send all my biz here. Many thanks, my cousin loved it!!!!

Quick response to my text re: a last minute order for a small casual wedding bouquet, boutonniere…read moreand wrist corsage. She did a beautiful job in a quick turnaround. Lovely country florist with reasonable prices.

I used Forever Yours for the first time for my daughter's birthday. I chose the Winter Bouquet…read morethat was shown on their website. Sally helped me with my order and was extremely nice & helpful. The delivery was on time as expected. The bouquet that was delivered exceeded my expectations. My daughter was thrilled and it was exactly what I envisioned for her birthday. Highly recommend

This beautiful arrangement was ordered by a group of friends to support another dear friend…read more This was a last-minute request and the service was exceptional, and the arrangement was even more-so ! Thank you

We live in Las Vegas NV. My granddaughter was admitted to Sutter Auburn Faith Hospital with…read morepneumonia in both lungs. Their own gift shop was closed but suggested and referred me to Petals and Sweets. I called them and spoke to the owner explaining my situation. I was interested in a silly stuffed animal. She texted me immediately pictures of her animal collection. I picked one out- and cost of item and delivery was most reasonable. I told her that I would call back in the morning and place the order. I was told by my son, that my granddaughter would most likely be in the hospital for several days! SURPRISE!!!! The next morning her condition had drastically improved and she was marked for release. I hurried and placed my order again talking to the store owner. She was now aware of the soon to be release. SURPRISE!!!! Within 15 minutes my son announced they had released my GD ... I called the store panicked. Because the owner had no drivers yet for delivery, she herself, personally delivered my gift .... Straight to my GD's room. The owner dropped everything, closed her business to deliver a goofy colored bird for a total stranger living in Las Vegas! If that's not exceptional care, service and kindness nothing is. If anyone reading this book needs flowers, gifts, candies delivered in this shop's area...... you'll be delighted you gave your business to Petals and Sweets.

I rarely leave reviews like this, but after this experience I feel other customers should know what…read morethey may be dealing with, particularly when ordering flowers for an important occasion. My boyfriend spent approximately $110 on a bouquet that arrived substantially different from what he ordered, with multiple flowers already looking dry, damaged, or deteriorating and petals falling onto my desk shortly after delivery. I have included photos of what was ordered versus what was received so people can make their own judgment about the quality. Unfortunately, the flowers became almost secondary to the customer-service experience. When I called to address the condition of the arrangement, I expected a simple conversation about correcting the issue. Instead, the owner became defensive and personal. I was told that I did not understand flowers, that daisies naturally drop petals, and that I had essentially ruined the nice gesture my boyfriend was trying to make by complaining about the bouquet. The conversation became increasingly inappropriate. At one point she reminded me that she knew where I worked because that was where the flowers had been delivered. In the context of the conversation, it struck me as an apparent attempt to intimidate me and had absolutely nothing to do with resolving a complaint about flowers. When I told her I would never speak to one of my patients the way she was speaking to me, she told me she doubted that because she "knows how healthcare workers are." When I mentioned having seen other negative reviews after she told me she does not receive complaints, her response was, "Boy, you sure do have a lot of time on your hands." The email she subsequently sent my boyfriend was just as concerning. Rather than simply addressing the order, she discussed me personally, referred to me as "your girl," said we were "not seeing eye to eye," and ended her email with, "good luck to you with her." I am including a screenshot of that email so prospective customers can read it themselves and draw their own conclusions. To be fair, she ultimately refunded $92 of the approximately $110 purchase after retrieving the arrangement, which I appreciate. I assume the remaining amount was the delivery charge, and I have no issue with that. The financial matter was resolved appropriately. My reason for leaving this review is the way a legitimate complaint was handled. Customers spending this kind of money on flowers for someone special should be able to raise a concern about quality without being personally insulted, condescended to, or discussed disparagingly with the person who purchased the gift. The photos show the flowers. The screenshot shows the communication. People can decide for themselves whether this is the quality and customer service they would be comfortable paying for. I personally would not use this florist again.

This is Not a local florist, you are redirected to wire service company. Sad that these companies…read moretry to fool customers thinking they are an actual local florist.

OMG...The MOST BEAUTIFUL flower arrangement just showed up from my Mother-in-Law, who lives in…read moreWisconsin and was given the number for Sugar Magnolia Flowers!! I've never seen anything like it!! I will be keeping the phone number for the next time I order flowers because...WOW is all I can say with how fragrant and gorgeous the arrangement is!!! THANK YOU!!

Keen eye, and gifted with talent…read more.. The online order process was easy. Communication prompt and friendly. The arrangement was beautiful, and made me smile. It was a gift for someone in the hospital, but it made me wish I had kept it instead!!!

Ordered birthday flowers for my sister. I had a few hiccups navigating my order on the website, my…read morefault They called to confirm my order and go through the details, got everything worked out. Was very stoked on the customer service, the delivery was flawless and more importantly the bouquet was gorgeous. Sister was very happy with her birthday flowers!!

I've been following Avantgarden for a while on social media. I'd learned about it on a Visit Placer…read moreCounty site that promotes local business. Since I was passing through Auburn, I was finally able to stop in just before their closing time of 5 pm. Staff was lovely-friendly and welcoming even so close to end of day. The small outdoor patio space is filled with garden decor and plants, while inside features home decor, more plants and a beautiful array of jewelry. I came in looking for a particular style of plant stand and found a lovely piece that is just what I needed. I would love to spend more time here when I'm up in the area next. There are so many little corners stocked full of unique home and garden items. Beautiful shop!

This place is soooo cute! I wanted everything they sell. It's a perfect mix of plants and…read moretreasures. We came away with a lovely Mother's Day gift made of bird seed, a soap stone heart and some succulents I miraculously did not have in my collection including one with heart shaped leaves. This will definitely be a stop the next time we visit Auburn. They staff was warm and friendly too.

First class business, beautiful work, excellent customer service, friendly, timely and will get…read moredelivery were it needs to go. these ladies are wonderful.

This little store has the most beautiful flowers. My daughter has received two arrangements as…read moregifts from here and the flowers are unique, gorgeous and they last a long time. I needed a last minute gift and although I love this sweet little town the options are extremely limited for shopping. I wondered in and found darling little jewelry pieces and other choices for a gift. The young lady behind the counter was so gracious, friendly and gave some great suggestions to gift. When you order flowers over the phone or online I've found it's a gamble and you never know if what you're spending your money on is worth it. I can attest this cute little shop will not disappoint. Thank you Cool Florist for your beautiful and definitely unique flowers.