I was lucky to find Dee's Floral Design leading up to my father's funeral service. The flowers were…read morebeautiful, and she added personal touches with colors and a banner after asking me questions over the phone about my dad. I was actually on the opposite coast when we spoke, but her friendliness and genuine care made me feel like we spoke in person. It actually prompted me to order another flower wreath for my mom. Bottom line, she cares....and it shows in her work quality and easy communication. I highly recommend her for all your flower needs.

I just received the most beautiful flowers from my niece for my birthday. They are magnificent.read more

Very pleased with the elegant white floral bouquet they did…read morefor a funeral/ wake event of a close family friend. It was ordered online and the process was easy And smooth. They delivered promptly with grace and simplicity.

Beautiful arrangement easily selected from Durocher's on line selection…read more Delivered exactly as promised....on time and in perfect condition.

Completely unhappy- driver refused to tell me who he delivered for- slipped out "house of...."…read moreAfter he was repeatedly asked who he worked for. Plenty of other florists in the city who will give you better quality.

Delivered to my brother-in-law exactly as promised. He was delighted and the arrangement was…read morebeautiful. Birch vase and burlap bow, lots of bright flowers; well done design, reasonable price! My thanks! Now my "go-to" florist!

Great value and beautiful flowers. This was for a friends birthday. Very accommodating and I would…read moredefinitely order again.

The best flower shop in Western MA! I could not recommend this place enough for any and all…read moreoccasions! The flowers are beautiful and fresh every time. Tom recently did my baby shower flowers and they were beyond perfect. Better then what we could have imagined! Thank you SO much!

When my mother passed away, we received an arrangement someone ordered from Growth. It was so…read moreelegant. So the morning of the memorial I felt I needed one more arrangement- I walked in last minute and they were still able to accommodate me. My experience is they have great customer service.

Spent over $100 on flowers, including tip, and they spelled the recipients name wrong. All they had…read moreto was look at the instructions and the recipient address. Completely careless and it is obvious that they didn't bother to doublecheck their work. Won't be returning here for future orders. Sloppy, unprofessional, and repulsive.

Beautiful job on a floral arrangement for a funeral. The colors were what we requested and the…read moreflowers were healthy . I would not hesitate to call them again.

I used this florist due to being close to the recipient. I live out of state, so I relied on Yelp…read moreto pick a florist in CT. I had an absolutely awful experience with this florist. I ordered off of THEIR website (not a third party, like Teleflora etc.) On their website I saw a beautiful ficus tree, which I ordered as a sympathy gift for a family member who lost their mother. "Same day delivery" was available, which I chose. My order was completed by 11:30 am, with confirmation of a delivery by "end of day." Their website stated they closed at 5pm. At 4:56 pm I received a voicemail from the owner, Erin, stating that the ficus tree wasn't available, and she couldn't deliver it until Tuesday. I ordered on a Thursday for SAME DAY DELIVERY, so this would mean FIVE DAYS LATER, they would receive their sympathy tree. The voicemail I received did not at any point express an apology or convey any type of remorse for the situation. I wish I could attach the voicemail here, as it was just unbelievable how callous it was. I called back, but they were closed. I called the following morning and spoke with Erin, the new owner. She just restated the same thing she said in the voicemail, again not acknowledging any regret on her part. I asked her why it was that she called 4 minutes before they closed to tell me it couldn't be delivered. She snapped "I have strep throat, I had just come in." I said "you didn't even offer an apology!" She sarcastically says to me "Oh, I'm soooo sorry." I asked if she thought it was ok that a same day delivery would be delivered 5 days later. She replied with, "how is Thurs-Tues 5 days?" I mean...did she have strep in her brain? Because that's 5 days! When I pointed out her being wrong, she then told me she didn't appreciate my sarcasm (I wish I was kidding). If this woman hadn't already charged my credit card, I would have simply hung up. There is so much more that transpired, but this review is already too long. Basically she told me she is very sick with her sore throat, the nursery is an hour away, she's a business owner for 25 years, blah blah blah. She said "What is it you want Ma'am?" I said "if the tree can't be delivered until 5 days, I think you should contact the recipient & apologize for the delay, as well as send a SMALL arrangement for the error." She immediately refused and said I was being completely unreasonable, and she "wasn't going to absorb a cost due to a plant not being available when I want it." Yes...she really said that. So now I had enough and demanded my credit card be credited back immediately. She said it would take 5-7 days. I went nutso at this point and told her it better be credited by the morning. She had the audacity to tell me "that's not how life works." I honestly thought I was gonna have a stroke at this point, as my blood pressure was boiling. Well...the credit was there the next day, so I guess that is how life works. Sorry this is so long, but I had a lot of venting to do. Reminder that this was a sympathy gift for a close family member, I didn't need this grief during that time. Stay far away... I ended the call with "I'm going to Yelp the @*#! out of you." She said "Have fun with that." I did Erin...I did.

Beautiful, unique, tulips that have a great bloom time, and an exceptionally lovely person growing,…read morecutting, arranging, and selling!

From the owner: We are a boutique micro-flower farm, growing specialty cut flowers that you won't find in a grocery…read morestore. Local, seasonal flowers and foliage are our specialty. We are passionate about sustainability and never use floral foam. We offer wrapped bouquets, DIY buckets and custom arrangements, All orders are designer's choice using the freshest flowers available from our farm. Follow our social media accounts to see what's blooming. By appointment only.

Always beautiful arrangements!! A long-established Business they reliable and local!!!!read more

Top-quality flowers, expert staff, last-minute orders honored... a real gem in the city of…read moreSpringfield. I have ordered three times and each time, I was blown away! Ordering again soon and I am sure I will encounter the same.

Could not ask for a better addition to downtown Springfield! What a gorgeous shop with amazing…read morecustomer service. You're awesome, Kelly! I wish I could live inside that shop and their prices are reasonable. Beautiful succulents, fresh flowers, plants, housewares and gifts! So tasteful. The shop is located on the brick walkway Marketplace right next to the Mass Mutual Center - parallel to Main Street. They are next to a couple other wonderful shops (i.e. boutique, skincare, etc). You are missing out if you haven't been there yet!

Huge selection! Definitely worth a stop if you're into lawn and garden stuff. Staff were friendly…read more The big castle part of the building was like a miniature Christmas village, kind of like Yankee Candle. Some lawn and garden decorations I've never seen before. Seemed like real quality items. As far as the plant selection, it's pretty impressive. If I took pictures of everything there would be 100 pictures for this business. An unassuming building from the street, but it goes way way back with multiple greenhouses. Prices were higher than some other places. Look for discount coupons in the local Reminder paper.

Great products. Absolutely horrible follow through. Call 6 times for service. They looked at the…read morejob were supposed to do in the fall. 6 calls later total run around and not 1 return call. Management said last week he will call you back today. Still no call. So expect a run around with them!!! Absolutely the worst!!!