I ordered a deluxe bouquet on their website for a funeral home. I filled in all info, including credit card, correctly. I am out of the country. The day of the visitation, my sister let me know there were no flowers from me. I called Floral Creations who informed me that they did not fill my order because they 'couldn't read the CVV' on their website, and that they had called and left messages and emailed me several times. I didn't get the one VM because I'm out of the country but they did not email me even once. I filled in the CVV on their website, but they couldn't read it?? Is this not an order they could fulfill and follow up with me later? They had my name, address, phone, email and all credit card info, yet they chose to humiliate me to my family, thinking I hadn't acknowledged my cousin's death. The woman kept yelling she needed my CVV but it was too darn late. I will not use them again. read more