Used these guys for bamboo flooring last week and I must complement their customer service. The pricing they provided was very competitive and I was doubtful of them because of that, but their bamboo floor boards seemed very strong and conviced me otherwise. Nearing completion, the installers realised they were missing some door trimming and would return tomorrow to complete it off, however, my daughter was holding an event tomorrow and the owner had promised me to have it completed by today. I spoke to him over the phone and he was quite clear he did not have the resources to complete it. An hour later, he called me and informed me he would be coming after work to fix it personally. Around 6pm, he arrived to glue down the trim and completed the installation himself. I was delighted by the customer service he has provided and I would definitely recommend FloorVenue for any flooring installations. They provided the lowest quote and followed through with great customer service. Cheers! read more
