1. Floors Plus

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Morgan Hill, CA

Floors Plus

4.3 (48 reviews)
Closed • 11:00 am - 3:00 pm

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Carpet binding

Carpet installation

Carpet removal

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Rhonda R.

Did a great job! It turned out like I wanted it too. The colors matced every thing in my home. The installers put in floor before we moved in so that made it alot easier. Thank you Hannah for doing a great job in scheduling everything.

Wallace M.

So this project is in re-do process, so please stand by for an update. I would normally wait until something is done...but this started in May of 2022. I met with Dan and Hannah, who both appear to be super nice and amazing people. I think Hannah especially has great customer service. So we went ahead and decided to get flooring done through them for a 3400 sq foot house. They fit us in for our timeline before moving in, where then after we moved in we saw issues that revolve around leveling floors and poor workmanship in areas they didnt think we would see (under dishwasher, under built in cabinet drawers, etc). We have squeaking, popping, floating boards and areas needing caulking. I called Dan and had him walk through with "JV Flooring Install" who did the install. Not sure what the disconnect was but neither Dan nor JVs didn't really own the issue or actually say I was right in how I felt etc. Although they agreed to redo the areas I marked. It was weird. I am a manager and owning an issue and making an amends is typically how I remedy an issue. So a crew came in (Mind you I repainted my entire interior of my home) and it was a disaster trying to do this while we have all our furniture in. The worker Eddie said nothing was leveled. They simply put floor over old floor without self leveling. He showed me a leveler and called the initial installer who said he was directed by Dan to just throw it on top and not level. I have not heard back on Dan's side, as now Hannah is helping me, but I imagine someone made this call. I was very clear I wanted level floors (Plus who the heck wants new flooring with issues???). They came in to do the initial fixes with self leveling, but I ended up with a lot of damaged baseboards, my cabinets by the floor are damaged and have self leveling stuck to it. You can see uneven cuts and no caulking to even try to hide it. They focused on patching areas I FOUND, instead of just self leveling everything right. The kitchen area they pulled (to get to the two areas I flagged as squeaking/popping) is not level. So I am pretty frustrated. THE ENTIRE HOUSE HAS TO BE REDONE. WITH ALL OUR FURNITURE in. What is sad is there is no management going on here. If there was issues, as a manager, I would go verify work is done right...check in with the owner...apologize for the inconvenience...make sure the owner knows the damaged trim (if that was expected) would be fixed. I even have some drywall and door paint damage. There is no oversight going on for my project other than some logistics on who is coming. Typically you even offer a discount for the nightmare...but I havent even got to that because I Just want this over with. I hope this all gets fixed and I can end this story with a compliment. For reference, I have done a complete build of a home...a complete separate renovation, and on a third house new flooring as well. So three other complete flooring projects and have NEVER seen this happen to this magnitude. I didnt know I had to tell them what needed to be done. Photos attached are only a few. I felt very compelled to warn others before they get into the same predicament.

They did an excellent job. Cheaper than the 1st flooring company. Which floors plus had to redo entire house. Less money/ half the time.

Vinyl Plank

Floors Plus floored and carpeted our whole house and did an amazing job. Dan and Maryssa were amazing to work with, we are so happy with the selection of our new floors and Berber carpet. They went above and beyond to get the job done with high quality and on time, and at a good price. They are definitely the best in the Morgan Hill/Gilroy Area, I highly recommend Floors Plus.

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Daniel H.

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Review Highlights - Floors Plus

“Dan came out to measure and provided some good input, was very friendly and helpful.”

Mentioned in 17 reviews

Read more highlights

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This company is OUTSTANDING!…read more I now have my new hardwood flooring company for all who I cross paths with. The quality of detail is tremendous and the customer service that we received from Benji is bar none. The entire house had original hardwood floors from 21 years ago, Benji and his team renovated the entire house and made them current. And then changed out the wall to wall carpet in all of the bedrooms and closets to have the exact matching hardwood floors color and style up to date as if the entire house was Re floored. Wonderful thanks to Freddie Sanchez Hardwood Floors for their installation, sanding, refinishing, and custom work - all perfection!!

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Floors Plus - carpeting - Updated October 2026

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