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    Floors Direct

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - Floors Direct

    Carpet installation

    Siding installation

    Floors Direct Photos

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    6 years ago

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    The Flooring Guys

    The Flooring Guys

    4.0
    (4 reviews)

    5 STARS for Sean Thompson and The Flooring Guys!!! My experience working with Sean and with this…read morecompany was awesome! I called Sean to get a quote, he showed up the same day, he knew exactly what I wanted, and he delivered. The carpet was installed within a week and it is gorgeous. It's exactly what I wanted and I'm very pleased with the quality of the service, the product, and the professionalism. The two carpet installers were also amazing. They worked quickly, they were great at communicating, and they did a nice job. I highly recommend The Flooring Guys. Thank you!

    The flooring guys is a great business that saved me last minute. Lowe's came out to install luxury…read morevinyl flooring and after tearing out all the carpet told me it couldn't be done because the floors were not level enough. They simply wouldn't and didn't want to level or sand down anything so I was left with no floors on site. I did not want carpet and already had all the flooring I wanted delivered. I was in search of a flooring company that would help and found great reviews for this business so I submit a message or email to their site. Within minutes at 10pm I am getting contacted by David Vaughan saying he would come out the next day to inspect the floors. After he came out and told me the other installers were simply lazy and didn't want to put in the work needed and they were able to squeeze me in last minute I was very relieved. They promised me that they would do the work until I was fully satisfied which they did. They came out 2 more times to address all of my concerns and kept their promise to satisfy their customer to the end. I would recommend going the this business over lowes or home depot budget installers that don't know what the heck they are doing. You get what you pay for and I'm fine paying a little more for a lot more satisfaction!

    ProSource of Des Moines

    ProSource of Des Moines

    3.3
    (3 reviews)

    Ryan was great to work with. Patiently worked with on picking the right tile! Helped us as we…read moreworked thru insurance coverage issues

    ProSource continues to make their own demands on how corrections should be done. And I've been…read moreasked why I'm not ok with their last email. Think about these things: - the install was purposefully done incorrectly. At no point were any of the egregious concerns ProSource now remains fixated on even worthy of mention to me. Not a single one!!! - the prior install took 3 months. I'm supposed to allow them to rip apart a home that I'm trying to sell and then do what exactly with two floors worth of furniture and belongings? How can people even walk through a home with the floor (and subfloor) in total disarray? How can they even enter the 2nd floor when the supposed structural issue is right at the top of the stairs? Answer: they don't. - this isn't a favor to me. I asked for the simplest resolution: just return my money. ProSource, who again did all of this wrong from the get go, now has impossibly high standards that I should bend over backwards for to get the issue resolved. Their way. Their timing. And I'm supposed to trust that this time, they're honorable. What a joke! Honorable people do it right the FIRST time without having to be told! None of this is to help me. They assume people can't see the whole picture. And they want to make it as inconvenient as possible while still denying it was the ENTIRE install. TWO LEVELS. Not "areas". EVERYTHING they did with the laminate. Read that again: EVERYTHING! Don't be me. Don't hire this company. A lot of flowery promises over blatant lies. You might as well install your own floor for the quality this company provides. I'd have done a better job! (I would have prepped the subfloor!!!)

    Floors Direct - flooring - Updated August 2026

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