Have never been but the woman I spoke to on the phone was pretty rude. Cut me off mid sentence…read moremultiple times and eventually hung up on me. I have to figure they're an ok business considering they've been there for as long as they have and the woman i spoke with was not in charge of anything, just a grouch, so I won't judge the overall business on her, but w that experience they need to look into how their employees speak to customers.

From the owner: We have a large selection of waterproof floors as well as hardwoods, laminates and of course…read morecarpet. Our business has been in the same location for 35 years and is owned and operated by Joe and Jody Kindy. They are a father and son operation with extensive knowledge of the floor covering business. We still give free estimates and allow our customers to carry samples home for their approval. Please come in and see us!

Thanks Areba Ross, for your hard work and dedication .. this place has Great Quality Flooring for…read moreall ur needs.. this place is number one

C&F did a great job reflooring a unit we were remodeling for a new tenant…read more Estimate was fair, product was well-installed. Workmen we're very detailed in scraping floor completely clean of prior flooring and installed new plank flooring with zero flaws. Thresholds/transitions looked great. Arrived on time and finished by 5:30 that day as planned. Cleaned up thoroughly behind themselves. Definitely recommend them & will use again in the future. Work was completed in the Bryant area.

In May of 2021, I contracted with Akels Floor Covering Store on Rodney Parham with manager Stephen…read moreGessner. Stephen came out and measured, etc. A month or two later the install began. I noticed the installer, Ed, using a small sander in the second bedroom. When asked what he was doing, he said he was "smoothing out the floor". I asked him if that was going to work. He said it would. He also used white quarter round against my dark floor and dark baseboards. He did take them up when I told him it looked awful and was not acceptable. He came back several times trying to match the baseboard. Finally, I told him to just let it go. He said as the stain dried it would match better...of course, it never did. The floors were installed and initially looked okay. The big problem arose a year or so later when I tripped on the flooring. I realized then that the flooring was coming apart. I called the installer who came and glued down one of the boards and said he would have to talk to Stephen about the floor. I didn't hear anything for a long while so I called the store. Two other installers came by and looked at the floor. On leaving they stated Stephen would contact me. I called the store manager numerous times and left messages which received no response. Finally, someone answered once Mr. Gessner was ill. Another time he was on vacation and i was told he would call me when he returned...he never did. He eventually responded after I sent a text to his cell asking why he was ghosting me. He came by and stated his insurance person would have to see the floor. Someone did come by. The result, per Stephen, was that the insurance company denied the claim, assigning blame to the house settling and would be my responsibility to fix. This house was built over 50 years ago and yes, settling is an aspect of houses. However, this house had already settled way before this started. I regret having ever done business with this company and I NEVER will again! I would NOT recommend them to my WORST enemy!

So not sure why previous reviews just on yelp have been down for this company but I went with them…read moreon previous reviews on other sites and by recommendation from a friend. They did a very good job with the install.. the crew was very honest and straight forward ..Erica and Karen kept me up to date before the installers arrived. Erica knows her colors and did a very good job of helping color coordinating the luxury vinyl with my carpet. I would definitely recommend them and would go with them again.

Moe, Thayer & team at Carpet Mills are one of kind. They replaced the flooring in my entire home…read moreand did a fantastic job! Done in 1.5 days! They provide more than just a "business transaction" by truly caring about the customer's happiness. Carpet Mills, thank you for a great experience with my remodel!

I'm glad I don't deal with this company. i'd been dying to try them until I called for Bella Cera…read morepricing and was quoted $15 per square foot when the same exact thing is offered at Kaufman for $6.89. Thayer will gouge you, then tell you your home isn't worth the product. I moved to a minority city after buying my affordable home and pay taxes like everyone else, yet even though I am doing a self-install, Thayer refuses to do fair business. He's classist and thinks he's too good and the product is too good for my investment. When I sent an email for assistance with locating alternatives, he never responded. The man is flaky and doesn't even know me and doesn't know my city as well as he thinks he does to presume that the house and its people aren't worth anything. Furthermore, if he did, he'd know that I've already spent $22,000 on this renovation project and that I'm not too low-end for the engineered wood flooring of my choice. I'd never been so disgusted in my life by a business. My money is as green as anyone else's in this country and I shouldn't be treated as if I'm less than.