Tony was definitely professional and is good with communication. He showed up exactly when he said…read morehe would be here. He even touched base with me the next day tell me to call him with any questions.

Tony responded to my inquiry in a timely fashion. He provided quality information and was concerned…read morewith my situation . Although he could not provide me with the service that I requested , he was very honest about the job that he was required to provide rather than the job that I wanted . I appreciate his integrity and honesty . Thank you . Highly recommend his service .

Floors look stunning and we are so happy we had them done. Worth every penny. Our grout was black…read moreand very dirty but looks like new now. Should have had them done a long time ago. Warranty great as well and explanation of how to keep sparkling as well.

We had Groutsmith come out and clean and paint the grout lines. I like the fact that the company…read moremakes its cleaning products. The staff that comes out are very accommodating and helpful moving area rugs and chairs. It made such a big difference! Very bright and new. We clean the floors with their product and still looks great after 6 months. I would highly recommend.

Should have posted NO STARS. I went here because my tile guy said they're the cheapest in the area…read more I disagreed and said the tile store in Fort Myers was, but this is closer and he would pick up the order for me. I couldn't with my SUV. Made sense. The store doesn't deliver. Bought over $1225.00 of tiles for our MBR. Gave her the square footage of the room and said I don't mind two extra boxes to keep but no more than that. She said I needed what came to 32 boxes. Wound up getting NINE boxes over. But first, When I brought in a tile to see if they had the same as the one I had on me from Floor Decor in Fort Myers that was 50 cents less, she said that's marble not ceramic like theirs. I disagreed and said this is the same as one of yours here. But because of the convenience we bought the 32 boxes at $3.29 a tile. instead of Fort Myers at $2.79 a tile. And she WAS wrong about it being marble. She wanted the sale. My tile guy picked up the order and after tiling the room, (we had gotten rid of the wall to wall carpeting) there were NINE boxes left over. They have a restocking fee which I tried to avoid.......now the job is done. I kept 3 boxes and returned the six boxes at $38 a box. They were charging me to put it back on the shelf. It was either $60 or $100 something. A lot of double talk from the salesperson. I wanted to speak to the manager because the woman helping me WASN'T helping me and didn't understand me??? 20 minutes later the manager showed up and pointed to the restocking clause in the receipt. I said I saw that but my question is why after spending over $1200, and your mistake of ordering more than what I needed, I'm now charged just to put these boxes back on the shelf? He actually said we ordered a percentage more than what is needed. Made no sense. They ordered 96 sq ft more of tile to the order. Said that's what they do. And "I" have to now pay them for that stupid calculation and I'm just one customer being charged to bring it back. Times that by a thousand customers. This is shady and didn't like the practice. That's how they make extra bucks. But after 10 minutes of getting nowhere, we left. Will never do business with them again and needed for you to be aware of what they do. After posting this here I went on Facebook and posted this review on their page there and found LOTS of customers like me who got screwed with this overcharge of square footage and return policy. Wow! Read some reviews on their Facebook page!!!

Angela was very knowledgeable and helpful throughout the process of selecting and purchasing tile…read more Will recommend!

Love love love This Company Family Owned and They are truly…read moreso kind and will take great care of you I promise when you leave you'll feel the same Many Blessings

Tile: From the Expected to the Unexpected!…read more My husband and I are remodeling a small guest bath and our contractor suggested we visit the Ruben Sorhegui showroom. Wow! We were very impressed with the amazing tile selections, the showroom display, and the very personal attention we received from Robert Sorhegui. Some of the tiles are in-stock and our contractor was able to pick up our order that afternoon. Our master bath does not need remodeling but I am so tempted because of the stunning possibilities.

Our experience with Franco and his team was excellent. Our project was small, involving updating a…read moreportion of a built in wall in an existing bar area in our seasonal home in Naples FL. The small nature of the project was not a deterrent for Franco. He responded quickly to our initial inquiry and within a day or two we were discussing design options for our project. He listened carefully to our vision and lined up his crew and a specialty sub-contractor to make everything happen. We had a very tight deadline - and when parts did not arrive on time - Franco went the extra mile (literally) and drove to Miami to pick up the materials required to complete the job by the deadline date. We would highly recommend Franco Residential Services.

5 Star service and quality . No stress. They got the job…read moredone on time. Looks great! Thank you Franco!!!

We were one of the unfortunate families involved in a builder bankruptcy. We decided to upgrade the…read moreentire floor to the main floor that was already installed. They were very kind and let us purchase the remainder of our floor and hold if for us until our new builder is ready for it. The delivery fee of $100 is also very reasonable.

Excellent selection, staff let's you take samples home without the hassel…read more I'll be back for my next project

(Naples, Fl location)This place is the WORST! Rich at the warehouse is rude. The owner (Adam) is…read morenot there and does not return phone calls. The installer Tony was a complete nightmare. He showed up and was upset that he did not have the proper materials in his van to start the job. I was accommodating and let him leave the carpet in my garage. He was a no show for about 3 weeks because he said it was too cold to install my carpet in my house? When he did finally install he did not clean up after himself and left a piece of carpet missing from the top stair. He told me he would be back excuse...car broke down, family emergency, someone having a baby. He finally returned with the wrong color trim and NEVER FINSHED THE JOB. I give them an F in customer service. Buyer beware. The loction is Naples, FL not California.

This is the best company to work with! They did a phenomenal job installing carpet in my home. They…read moreinstalled it in one day! Highly recommend them! They have great quality carpets and flooring for a great price. The team is very polite and professional.

Overall, I've had a great experience here and have sent multiple customers their way. They are a…read morebit more expensive than some other places, but the quality of their work and their reliability make it worth it. I did have one job with a minor issue, but they stayed true to their word and took care of it--which, to me, says a lot about their integrity and commitment to their customers.

Great company to work with, everyone from our sales person (Daniella)to our installers ( (Sal…read more&Frank) were all top notch. Love my kitchen.

Over 3 weeks since owner came by to measure and discuss a remodeling job. He said he would get us a…read morequote within a few days. He said the same thing a week after he came by. Nothing. Crickets. If a contractor can't keep his word on the the first thing he says he will do, you'd be an idiot to sign a contract and give him a down payment.

I hired Salvia tile who claimed to be a general contractor to do the rebuild of my condo after…read morebeing destroyed in the hurricane . Worst mistake of my life ! Nothing but lies from the very beginning , shame on me for not firing them right away . After the hurricane you're not thinking straight. Never met a deadline . Never returned phone calls . Promised meetings were not attended. What work they did was subpar and I had to hire others to repair/complete . I'm posting this in hopes that no one else will ever go through what I did in the past 14 months . Still not finished , the people that I have hired now will finish out . And to top it off they are placing a lien on my property claiming I didn't pay them for the work that they did not do . In my opinion you should hire anyone but this company I gave one star because the site will not allow you to leave zero Stars I would give them a negative 5 if I could

Quick and friendly customer service via telephone while inquiring about a tile/grout cleaning for a…read morehome. The service completed by Dennis turned out exceptional and transformed an old house we were about to move to into a completely different space. Julia was able to get us scheduled prior to our move so that we could get one step closer to preparing this house for our family. The old dirty grout & tile looks like new, feels cleaner, and even makes the entire house smell better which I hadn't considered prior to this service. We had all rooms with tile floor done as well as the showers. I'd book this service again in a heartbeat!

We wanted some mosaic tiles around our new rubberized pool decking, and Floco recommended this…read morebusiness. They were more than gracious to have their artists paint the mosaics the colors that I wanted to match our deck. I highly recommend that if you want mosaic tiles for any of your projects that you use this company. Fabulous people, and communication throughout our entire process.