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    Flooring Discount Center

    4.3 (28 reviews)
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    Vinyl tile left under new flooring rendering installation of dishwasher in or out impossible

    Company installed new flooring over old vinyl which they said they had removed. They did not which was discovered a few days after the installer left and a new dishwasher was attempted to be installed.Impossible to get dishwasher in or out because of additional height. Flooring company, both Ethan and Jonnie stated the dishwasher installer was incompetent and should never be allowed to go back and install dishwasher. At the second attempt for dishwasher delivery by same company but a different appliance installer, l hired my own handyman to monitor the situation. The only way the old dishwasher would come out and the new one go in was by slightly raising the countertop. This is NOT standard procedure nor recommended. Flooring company continues to state problem is with appliance vendors and delivery , have hired an attorney to send me all kinds of of threats including putting a lien on my house even though it should be noted that within 5 days of the end of the job l had already paid them 80% of the total bill. This company does not understand communication, customer service nor honesty. Instead they hire an attorney to handle their mess and intimidate clients.

    Adrian's home office
    Adrian H.

    We wanted new flooring for my home office that would closely match the rest of the house that was installed 20 years ago. Ethan provided samples and we came very close. They worked around my schedule for installation, and Dave came out installed the whole thing in less than five hours. He made sure everything was cleaned up and all furniture returned to to its original location. Am am very pleased with the look, and how smoothly the whole process went. Great experience, start to finish.

    a kitchen and dining area

    Thank you to the Flooring Discount Center team for our awesome new floors! They were very patient and helpful for us in selecting and coordinating the installation, which included LVP and trim work. Daniel did a great job with the install itself - he has a fantastic attention to detail. So glad we went with this local company to get the job done right!

    Lots of flooring choices
    Charley C.

    Helpful people and cash discounts! I like that . We got the flooring we wanted and it is beautiful! local Helpful and supporting the small town businesses - I like that too!

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    11 years ago

    Ethan is always a true professional and he is competitive on his bids! I always send my clients to Ethan!

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    Ask the Community - Flooring Discount Center

    How far in advance do I need to set up an appointment for a quote to replace my current laminate flooring? I am out town now and my home is in Morro Bay

    Hello Bill! We don't need much lead time for measures. When you know the date you'll be in town just give us a call and we can set up a time! Or if you have a family member… 

    Don’t See Your Question? Ask Away!

    Review Highlights - Flooring Discount Center

    Ethan came and assessed the task, explaining the process and likely issues with patching in flooring to existing flooring.

    Mentioned in 14 reviews

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    Pacific Shore Stones

    Pacific Shore Stones

    4.7
    (20 reviews)

    Our kitchen designer recommended Susanne of Pacific Shore Stones. I'm so happy she did! It's easy…read moreto make an appointment over the phone with her and both my husband and myself went in to see her. In fact, we went in on 3 occasions! Susanne has a wonderful sense of style with color and materials, so I would refer her to be the "Stylist of Tile & Stone." Her recommendations were right on target for our kitchen. Our countertops are CambriaUSA, family owned and American-made. I love my countertops! Not only beautiful to look at but nice to use and easy to maintain.

    As you can imagine, the task of choosing material for a kitchen remodel can be overwhelming and…read morestressful. My husband and I received a recommendation for Pacific Shore Stones from our installer and we are so happy he did! We had been to numerous places and left them all feeling even more overwhelmed but when we walked into this showroom, it was a completely different experience. We were greeted and taken care of immediately. They had plenty to look at in the yard and even more samples in the showroom. The options were endless and it made finding the perfect quartz countertop so easy for us. We were almost in shock when we left there feeling like we had accomplished what we came there for. It seemed like something that was so out of reach but Pacific Shores Stones made it a reality for us. Our countertops turned out amazing and we are very grateful. Thank you!

    Precision Stone

    Precision Stone

    4.0
    (3 reviews)

    This review is for Shawn Brown and his son, who use the business name Precision Stone. I hate…read moregiving such a low rating when the flooring installation was done quite satisfactorily, but they left such a mess in my garage and actually damaged the plumbing in my house and have never paid for the plumbing repair. They left my garage actually impassible, full of piles and piles of scraps of cut flooring material, mixed with mounds of flooring glue, numerous empty pizza boxes, soda containers, half empty trash bags (spilling open for the trash inside to join the rest of the mess), and many small mountains of sawdust. It took me days to clean it up. Also, I soon noticed that they had tiled over the clean-out drain in my laundry room so the clean-out was not usable. I asked them to come back and fix it, and Shawn Brown's son came back to trim the tile back from the clean-out, and while doing that he cut through the clean-out plug. I assume he must have known because he cut off a sizable chunk of black plastic. I asked to be reimbursed for the plumbers visit to fix that problem, and never got a response. Too bad that they have such horrible customer service and are so disrespectful to their customers because I am satisfied with the flooring installation. I actually gave them a sizable tip for getting done on schedule (more or less) but that was before I became aware of the mess they left behind or the plumbing issue. All in all, I can't give them more than 2 stars. Good flooring install but it's not acceptable to treat your customers like that.

    Precision Stone worked on all of my bathroom stone/tile, outdoor tile and indoor tile. They were…read moreclean, fast and efficient. Super nice to work with, good pricing and would hire them again without any hesitation.

    Hayward Lumber

    Hayward Lumber

    2.3
    (23 reviews)

    My husband and I recently remodeled our kitchen and talked with a few cabinet places before…read moredeciding to go with Hayward. There was one reason we decided to work with Hayward: Chuck. Chuck is the main cabinet guy and he does a fantastic job. He was really upfront with what was necessary vs not (even if it meant they made less money) and did his best to give us all the possible options so that we could have the kitchen of our dreams. If there was ever any sort of issue, Chuck would call right away to tell us about it and tell us what to expect. One of the cabinets showed up the wrong size and chuck had a local cabinet maker come pick it up immediately and modify it so that it would work (he also gave us the option to get an entirely new cabinet). He was a dream to work with and we will definitely go back when we need to do any other remodels. I even went in there 4 months later and he remembered me by name and all about our project. Overall, fantastic service from Chuck! I was kind of surprised by the poor reviews when I came here to write one for Hayward, but it seems those bad reviews are specifically about the lumbar yard and the hardware store. I haven't had much interaction with the lumber yard and hardware store, but I get the feeling it's not a "consumer" place like Miner's or Home Depot - it's geared toward contractors who know what they're looking for and what they're doing. Regardless, the service we got from Chuck in the cabinet department was totally geared toward "consumers" and was perfect for us. The price was great, too!

    It would be really cool if the staff knew anything about tools, especially the ones they are sellingread more

    B&R Roofing & Tear Off

    B&R Roofing & Tear Off

    4.3
    (12 reviews)

    If I could leave a zero-star rating for B & R Roofing, I would. I have used this company twice, and…read moreon both occasions, Andrew responded promptly and completed the work quickly. However, less than two years after the first repair, the roof began leaking again in the exact area they had previously worked on. I contacted Andrew multiple times by phone and text message, but he never responded. As the leak worsened - becoming more severe than the original issue - I also sent emails and called the business line, yet received no return calls or responses of any kind. After exhausting all attempts to reach B & R Roofing, I hired another roofing company to repair the issue. That company documented B & R Roofing's prior work and confirmed that the repairs were incomplete. Specifically, B & R Roofing only patched a very small section where the leak was visible and did not replace the roof underlayment, despite quoting and accepting payment for that work. After reviewing other customer feedback, it is clear this is a pattern in how B & R Roofing operates. I strongly recommend that potential customers carefully consider their business practices before hiring them. I will also be filing a formal complaint with the Santa Barbara Contractors Board

    Andrew and his crew did a great tear-off job for me in Morro Bay. They also did some wood…read morereplacement as well. Since a storm was coming Andrew sent 3 of his guys to help finish the roof on the 2nd story just in time!. Great communication and reasonable prices. These guys really know how to tear off and install. Will recommend them to everyone I know- Thanks!

    Flooring Discount Center - flooring - Updated August 2026

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