I had my floors done 6 years ago when the owner was a one man business. I moved and called back to…read morefind out he now has employees and a company. I had him put ceramic tiles on my new home. The service and final details were beyond excellent. The workers were always on time and my wife loved that they cleaned up after themselves. I really look at details and Gonzalo ensured it was done to my satisfaction. I will always recommend City Floors to anyone that needs floors!

Sergio and his installers were fantastic. The cost was fair and the crew went above and beyond on…read morethe install. We get so many compliments on our floor and not just TGIF the style - people notice the quality work and how seamless the flooring is with the baseboards, trim and sealing.

Floor & Decor is a great resource for your flooring projects. They have wide selection of wood and…read moretile options. I purchased some beautiful tiles (again) for my laundry room remodel. They are absolutely beautiful! The price fit my budget. The return policy is very customer friendly. I had no problem returning the box of unused tile after the project was completed. I highly recommend them for purchase unique affordable products.

Buyers Beware - Horrible Experience at Floor & Decor (Winter Park, FL)…read more I recently bought two bathroom vanities from the Floor & Decor store in Winter Park, Florida, and it turned into a complete nightmare. After purchasing and picking them up, the store employees loaded both boxes next to each other in my pickup truck. However, they didn't strap them down or warn me that the heaviest part of each vanity was on the top, which makes them very unstable and likely to tip over when turning or driving away. Sure enough, after leaving the store and making my first turn, one of the vanities fell off the truck into the middle of the road. The employees came over, picked it up, and brought it back inside. The vanity top was cracked and damaged. To make matters worse, one of the employees said, "This happens all the time." If that's true, why aren't customers warned before leaving the store? When I asked for a refund or replacement, the manager refused. I was first told no refund, then offered $50, and finally a 50% discount on a new vanity--but only if I surrendered the broken one so the store could "claim the loss." That means they could file a claim and still charge me half price for another one. Completely unfair and unacceptable. This whole experience shows a serious lack of care and responsibility for customer safety and satisfaction. I'll never shop at Floor & Decor again, and I strongly warn other buyers to be careful when picking up large or heavy items from this store.

Like New cleaned our screened-in porch carpet and did a great job. Their tech was thorough and…read moredidn't rush the job

Greet service! Responsive, friendly, on time. Would definitely recommend to anyone who is looking…read moreto have their home carpets cleaned.

I would highly recommend OFG!…read more Jan is professional, knowledgeable and highly qualified. My kitchen backsplash looks fantastic! Jose, installed the tile and his attention to detail is unreal!!! Their pricing is very reasonable!!! I would highly recommend Orlando Flooring Gurus. Thanks for a great experience Jan and Jose!!!

Jan and his guys did a great job ripping out and installing new carpet at my home. He had great…read morecommunication throughout the process and helped guide us to the exact carpet we wanted all at a reasonable price as well. Would definitely use them again!

Guys are very professional and the work quality was really good. Did not destroy my house by making…read morea mess, and we retiled the whole master bathroom. Have used other contractors in the past and this was by far the best experience.. You will be really happy with there work and the price was very very competitive.

These guys really know what they're doing. I encountered multiple issues being that my house was…read morebuilt in 1930 and the walls and floors are not plumb and level, and they did an excellent job coming up with solutions to work around it. My bathroom looks amazing. Joe is the guy who bids the jobs and he is a pleasure to work with. He stays involved throughout the process and checks in to make sure everything is going well.

I needed repairs to an existing laminate floor. ACE Florida Flooring responded to my query…read moreimmediately. Their representatives were professional, very knowledgeable, and helpful. Their repairs required removal of eight or nine damaged pieces of laminate and replaced using original stock (which I had saved from the original installation). Their service technician arrived on-time, completed the work in less than a few hours, and did an excellent job! I am very satisfied with the finished results and would HIGHLY recommend ACE Florida Flooring.

Ace Florida Flooring did an excellent job tiling another home for me. This is not my first time…read morehiring them, and once again their workmanship, attention to detail, and professionalism were outstanding. The tile work came out beautiful and exactly as expected. They are reliable, skilled, and easy to work with, which is why I've hired them multiple times. I will absolutely continue to use Ace Florida Flooring for future projects and highly recommend them to anyone looking for quality flooring and tile work.

Highly recommend! Charlie did an amazing job! They're very…read moreskilled at what they do and they're very professional and their finished product looks amazing. They care about what they do and it shows in their work and approach! It was a great experience and would definitely recommend them to everyone.

I was very hesitant on getting the correct service for the my Duplex Rental. I reached out to…read moreCharles and got a quick response and affordable quotes for the units. Process of seamless, they accommodate all my requests and more I would definitely recommend to anyone to reach out.

I contracted Elite Flooring and Renovation this past January to remodel a kitchen, family area and…read morebathroom for my home in College Park. Tim Mckay/owner and his team did an outstanding job. It only took about 1 month to finish the project. Tim and his team were very professional and organized in the completion. I will be using Elite for another project soon. Terry Hinton

Very responsive service. It was easy to work with the team and the technician on site as well.read more

Called All Floors of Orlando November 2024 to report that the hardwood floor they installed years…read moreearlier was fading in certain spots. They came over took pictures and said it appeared to be a manufacturer defect and that they would file a claim. Fast forward almost a year... we've been in contact with them at least 10+ times, they've come over at least 4x and the last time in August they brought a rep from the manufacturer. Every time we follow up they say they will get back to us but we constantly have to follow up again. They said we have a 25 year warranty on the floors but all they do is make excuses then we don't hear from them again until we follow up. Their customer service is horrible, their ability to resolve an issue is horrible, their commitment to honor their warranty is horrible. As a veteran I hate to criticize a veteran owned business but this is by far the worst experience we have ever had with a business. I filed a BBB complaint and even the BBB said they won't respond.

We just had our first floor updated and All Floors of Orlando provide us with the best price,…read moreinstallation and their installers are very professional and cleaned all the time as we had tiles removed in some areas. Very proud with our new floors. I strongly recommend this company if you plan to replace floors or carpets.

They say what they are going to do and they do it. They are…read moreresponsive to my calls and their efficiency made my Carpet project worry-free. Kenny Rocks!

Have floors replaced in all rooms of a house with hardwood flooring. Four years later water damage…read moreappeared in three rooms. Had two flooring companies with over forty years of experience looks at the floors and they indicated the damage was from the lack of a moisture barrier on the concrete slab.. The insurance company came out and inspected the floor and then had a water leak detection engineer inspect the damage and his conclusion was the issue was moisture damage coming from the slab as a result of the lack of the installation of a moisture barrier. All Flooring came out and said they were not responsible since the water was coming in from the exterior walls which is interesting since some of the damage was not by a wall. Yes we had some cracking on the outside walls but three professional painting companies indicated the existing cracks were not large enough to cause interior water damage. This company is a veteran owned company which is one reason we went with them since I am a veteran. The company absolutely refuses to do anything in regards to any type of compensation. I gave the review one star only because I had to select one star.