For a company that preaches Courteous and Reliable service, I was none to please when nobody showed…read moreup for our appointment. They say, we are not like other companies and show up when we say. Well that certainly DID NOT OCCUR! Not only did they not show up for the scheduled appointment, but nobody even called to say they would be late. After an hour of waiting, I went to my doctor's appointment. Once I got home from the doctor's and checked my Ring, did I notice that someone finally showed up. This however was over an hour after I left a message, asking if they still were coming. Talk about first impressions!

Keystone carpets Eddie and Andrew just laid some laminate flooring in our kitchen and dining room…read more Looks amazing. Was done in a professional and timely manner. I feel like it was a great value as well.

Daryl and his guys did an awesome job fixing mess left behind by the other hardwood refinisher we…read morehired. If you're getting a bid call hardwood connections.

We called Daryl who scoped the work over the phone with clear understandable conversation and he…read morearrived the following week to repair numerous chips, dents, even a worm hole which turned into a large depression in our birch hand-scraped multi-tone stained floor. His fill solution nicely matches the surrounding areas with a durable protective result. Daryl was professional, friendly and provide valuable tips on care and cleaning which were simple and cost friendly. Would highly recommend for those needing work on their hardwood flooring. (Dave & Julie)

We had the best customer service and install that I could have hoped for. JJ Pride-Olsness was very…read morehelpful in giving me an immediate quote and helping me select pad/ carpet that I would be happy with in my needed space. He was super friendly and knowledgeable. The day of my install was seamless- Vic and his crew were fast and did a great job- very friendly and I couldn't have asked for more. Highly recommend.

It's refreshing to deal with a business that really cares about their customer. Dealing with…read moreDebbie was a pleasure, she knows the products she sells and what will work best for your home...we bought Shaw vinyl brand. We where very pleased with the installation. The crew of 5 that installed our purchase knew exactly what they were doing, very professional, on time each day as promised and floors looked amazing. This crew has been together for about 20 years, that says allot about finished result. Price paid was about 12 percent less than closest estimate and we could not be happier. We can recommend Carpet Barn without any hesitation. Again.....a big thanks you to Debbie.

Going to Ugly Duck seemed like a good way to save some money on our huge project - remodeling;…read morevirtually gutting the entire home. We ordered 16 interior doors and one exterior door. First, I never received a printed out invoice. I have looked in all my files and don't know how I missed asking for one except that I was busy coordinating work and scheduling contractors so didn't follow-up. Second, the interior door jams were not paint ready like we had asked for but since I could not find the invoice to double check what they had written down and was busy with other things, I let it go. I decided it wasn't as big-a-deal. Lastly and the reason for this review is the oversized exterior door with glass panels that we purchased for over $1000 (by memory because again - NO INVOICE with the price). We had it stained and installed. Right away it didn't seem to fit right but since we had already spent the time/money, we tried to make it fit. It just got worse with time. I had three different contractors come out to try to fix it when finally someone put a level on the door itself and said that the door is not level or warped and suggested I call Ugly Duck. He also told me that his company don't even buy from Ugly Duck anymore because of quality issues. Since we paid so much for the door, it shouldn't be failing after 2.5-3 years. I called and was called back and told that they wouldn't stand behind it because there is a One Year Warranty - again - no paperwork with our purchase. I was asked if I wanted to buy another door!?!?!?!?!?!? Are you kidding me? $1200 into a stained/installed door that shouldn't fail in 3 years and I am asked if I want to purchase another door? Yeah right. I will be buying another door - from someone else.

Pavel, one of the salesman was very easy to work with, and they had a lot of styles to choose from…read more My door was ready with the week I ordered it.

We had our floors installed a few years ago. 1-measurements…read moreseemed off by quite a bit so had them re-measure which reduced the estimate quite a bit. Still ended up with more left over than I feel should have been. 2- installer didn't have the proper tools to do the job. Took way longer than he said it would take, probably due to lack of proper tools. Left his mess from all of his cuts when he was finally done. 3-not their fault, but the core-tech lvp sucks. You can see footprints instantly, dry feet leave marks, paw prints leave marks, can use any cleaner or it will look horrible. Scratches fairly easily too which it's marketed as good for pets and kids so that sucks. 4-went back trying to get our measurements so we could plan out replacing them and were a manager had to get them for us and they would call us. Never called. Called and reminded them, never called. The gal wasn't helpful or very kind. Do not recommend them or coretech lvp.

So we are having a custom home built by Granite Mountain Construction. We needed to go pick out LVP…read moreflooring and tile for bathrooms. We started by going to Floor Traders and their selection was nothing I would put in my house also their sales associate keep following us around in a creepy sort of way like he thought we were going to steal a piece of tile or something. We told our contractor how disappointed we were and he made an appointment with Great Floors. The next day we were greated by Jerry at the front door and she wisked my wife away and showed her around the store. Jerry who is a woman made my wife feel real comfortable and really explained what would look great in our house. You could tell she was a real veteran because she really knew her flooring and how to treat customers. And by the way they have a nice inventory compared to the other creepy store who has rather cheap and not so nice flooring.

Hardwood floor installation ran into a few issues with a stair runner which left a gap when the…read morecarpet was removed. Brothers went above and beyond fix the problem coming out on a Saturday and one other day to resolve the issue after the flooring was installed. They were able to find a discontinue piece of trim to finish the project. Andrew as responsive and really helped solve a problem which was unforeseen by everyone until the carpeting was removed. In addition, the team finished ahead of schedule and the flooring looks great! There is always something problematic which comes up with home projects, and it was great that Brothers was able to make everything right without a hassle. If you need flooring, I would strongly recommend contacting Andrew for an estimate.

June 2024 Brother's in Post Falls sold us a USA made excellent carpet & a pad for our whole home…read more Plus transfer strips matching. Very courteous, professional service & completed in 1&12 days!!!

This business offers an excellent selection of flooring, the best prices and timely installation…read moreservice. We ordered our carpet and it was an upgrade from similar carpet we'd seen at other places. Our carpet was installed about 2 weeks later and they even tore out the old for a very reasonable price.

Poor post sales customer support in regards to follow-up via phone calls and email. Had asked…read moreInland Flooring (Darrell) to help resolve some issues with wood flooring by filing a claim. I was told by the manufacturer that I had to initiate this claim thru the retailer (Inland Pacific Flooring). I tried to initiate however very poor follow-up by Inland. They kept on using excuse "...Oh, its' been really crazy around here... haven't got to it yet...". I was told this twice over a period of 2 months still with no action or follow-up.

I thought I had left a review before but couldn't find it -- so here it is! Design Tile is awesome…read more They're never pushy, and the front desk team is incredibly patient and always willing to pull more samples. They have a huge selection to choose from, and they even let you rent samples to take home so you can see how they fit with your vibe. Love this place! Thanks Design Tile.

Incredible company, detailed, low key, reasonable in every way they remodeled my bathroom near…read moredowntown Spokane and will be coming to Priest Lake to do a bathroom there, then back to Spokane to do my kitchen backsplash. We went to their store with ideas, got excellent design help and chose tile from them. Thank you Ed B. And your entire team. Before and after photos attached.