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    Floor & Decor

    3.7 (3 reviews)
    Closed 7:00 am - 7:00 pm

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    1 year ago

    Helpful 33
    Thanks 9
    Love this 25
    Oh no 5
    Photo of Pat T.
    33
    80
    20

    1 year ago

    I was excited to see flooring at such a low price but upon investigation, there are many unhappy reviews about the flooring quality

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

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    Hanks Fine Furniture - This picture depicts the sagging cushion that does not support you when you're sitting in the chair

    Hanks Fine Furniture

    2.6(63 reviews)
    0.6 mi

    My husband and I bought a chaise and an ottoman from the store in Pensacola. Initially we were…read moreimpressed with the help while we were there; however, once the sale was complete, they no longer cared about us. Our couch was delivered on time however, the couch didn't look quite right. I called the store to ask them to verify this is the correct couch and was put on hold and then was told that I would receive a call back. I never received a callback and was forced to drive all the way to the store, which is about 40 minutes from where we live to get my answers. We have now been waiting on an ottoman to be delivered to us for three months even though we were promised a one month delivery turnaround. I understand that the weather can impact delivery times however I have called several times regarding the status of our ottoman and I've been giving the runaround. I am now waiting on another callback from the store manager who was also our sales person. I'm highly disappointed in Hanks fine furniture, and the quality service they provide. All their advertisements label them as stressless and convenient to their customers. This is not the case. While their selection may be good, I would avoid buying for them at all cost. Update: after 3 months of waiting (when we were told it would be delivered in 1), we received our ottoman. However, there was a dime sized stain when we unwrapped it and had to spend time cleaning it ourselves. Too much hassle and then to receive it with marks highly discouraging.

    Careful with buying furniture from this company. I purchased over $7200 sofa set and waited over 4…read moremonths for a recliner to be delivered. Called and texted store in Dothan Al where I purchased it for a week. No return call or text. Decided to ask for refund Told that it would be a 50% restock fee and to read my invoice. AFTER 4 months of WAITING, this is ABSURD! I paid invoice in FULL on 2/6/25! Business practice is the worst! CAUTION TO THEIR PRACTICE AS MANY OTHERS HAVE BEEN SCAMMED THIS WAY. DO NOT DO BUSINESS WITH THESE PEOPLE!! STILL WAITING ON DELIVERY

    Photos
    Hanks Fine Furniture - That's the finish started off about the size of the pencil eraser and now it's the size of the back of my hand.

    That's the finish started off about the size of the pencil eraser and now it's the size of the back of my hand.

    Hanks Fine Furniture - That's the seat in the sofa that's also sinking in from bad foam as they say

    That's the seat in the sofa that's also sinking in from bad foam as they say

    Hanks Fine Furniture - Just the chair for instance, and the light doesn't change the color, top is what they brought ( 2 ) Bottom is what we were sold.

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    Just the chair for instance, and the light doesn't change the color, top is what they brought ( 2 ) Bottom is what we were sold.

    Floor & Decor - homedecor - Updated May 2026

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