I can best describe my experience with All American Cleaning & Restoration as simply superb…read more They are totally professional,courteous and planned their work without any delay. Strongly recommend All American Cleaning & Restoration for any situation emergency or non emergency!

We've used All American Cleaning & Restoration in Idaho Falls off and on for close to 40 years,…read moresmall jobs and big jobs, and almost always on an emergency basis -- including storm damage. In every instance, they were impressive. In winter 2025, with spring storm season approaching, our roof needed major repairs. The process of vetting and reviewing roof-repair bids on our own was time-consuming and stressful, so we opted to again hire All American, this time to serve as general contractor. It was well worth the added expense. They connected us with a reliable roofing company, assured that communication was good, and that the job was done right.

Martin and the team do a thorough and competent job for a reasonable price, without annual…read morecontracts or the billing fussiness. They arrive on time weekly and send a simple invoice monthly.

I highly recommend Serv Pro. We had a major mold problem, and the structural beam was starting to…read morerot in our cabin. It was caused by the water table rising in the spring in our crawl space. We had some bumps in the road but because of the way those bumps were handled and fixed I would not hesitate in using ServPro again and highly recommending them to anyone needing mitigation and rebuilding. Justin, Mitch and Vincent did everything needed to fix the logistic problems and fix our cabin so it could be healthy and safe again. Vincint came up with the best plan out of any of the companies we had looked at for our cabin. Mitch took time out of his vacation with his family to inspect our cabin and ensure that the work we had planned was the right path to take. Justin was absolutely amazing, once he was given the project it was smooth sailing. Justin gave us updates regularly and questions answered promptly. The scope of our project plan made by Vincint included the following - in our crawl space two French drains and two sump pumps/lift stations were put in. To ensure we didn't end up with a small pool of water outside the cabin Justin came up with a plan to put in a 30-foot long 5-foot-deep French drain outside to drain the water from the pumps. They sealed the living space from the crawl space to minimize the humidity in the living area. A new structural beam was put in and, in the process, Justin saved us a substantial amount of money by measuring and inspecting the concrete footing that was already there and then having the existing footing ok'd by the engineer. The outside and inside of the cabin look great. The only indication that a 5-foot-deep trench was dug is the lack of vegetation. Inside the cabin there is absolutely no indication that dirt was wheelbarrowed out of the crawl space or equipment moved through the cabin. We're so extremely happy with how everything turned out!!!

Skylar: Did well cleaning floors and and that seems to be the expertise. Hoped for integrity with…read moreothers matters, especially honest invoicing. Needs to find another line of work.

We had a water pipe burst this week. The crew was amazing they came out and got us taken care of…read morein a snow storm at a decently price. Also came back out plowed the driveway the next day

This company is a fraud. Do NOT hire them. Do NOT trust them to do anything. They basically stole…read more$2,600 from me to build a small shed; one that leaks and is not up to code. I am now being advised to take legal action against this company to get my money back because my insurance company won't insure it and the city is saying I have to take it down. $2,600 down the drain! The owner, Danny, is refusing to respond to my calls and text messages, and he is refusing to make this right. This company stated that this shed comes with a 3-year warranty... do NOT believe this. They are thieves and liars, and the quality of their work is awful. The studs are visably crooked, the door was cut out by a jigsaw, the roof leaks, and they left untreated wood exposed. This company does NOT know what they are doing, and they have no right to steal money from people. They should all be put in jail. DO NOT HIRE THIS COMPANY!!! DO NOT TRUST THEM!!!

PLEASE READ BEFORE CONSIDERING TOBIN: 1 star isn't low…read moreenough. My elderly parents had a small area of their basement that had water come in. This might have been a 4x4 area at MOST. Myself, and my 85 year old father pulled the carpet, removed the carpet pad, and moved one piece of furniture. We had two fans ourselves (one being industrial) that we put in the area, and then called Tobin. They came and supplied a dehumidifier and a couple of fans. Tobin stated that it would be around 900 dollars. Which seemed reasonable because we handled most of the hard items. The following week, the dollar amount was paid in full, and the fans were removed. My father then received a phone call stating that what was just part of the amount. They wanted $2200.00 more! They stated they have two separate departments. One that tears down and one that puts it back together. This is not agreed upon verbally. Then claiming there are two separate departments when this was NOT communicated upon arrival at the house. Their invoicing practice is fraudulent and dishonest. I will NEVER use them again for any business. I recommend ANYONE ELSE in Idaho Falls. Don't bother having the owner respond to this review. Update: Tobin's owner visited homeowner and reduced the bill.

Bad experience with this company, in my opinion they are not very honest, they were not careful in…read morehandling my things, most of them were left in bad condition, my house was left covered in dust and my carpet was damaged. I hope other people have better luck than me.

In early November, I contacted this company to repair my gas fireplace--my primary heat…read moresource--before winter. A technician came out, serviced the unit, and identified the issue: a faulty blower. He provided a quote for the replacement, which I approved immediately. That's when the problems began. Ten days later, I called for an update and was told the part hadn't even been ordered. Another ten days later, I was informed the part wasn't available, but they could try retrofitting a similar one. When I asked if there were other options, they said no--so I agreed. On the scheduled day, I took time off work, only to receive a call 30 minutes after they were supposed to arrive saying they could now order the correct part directly from the manufacturer--something they had previously claimed was impossible. To proceed, I had to pay in full immediately. Fast forward three months, and I still didn't have a working fireplace. For weeks, I was repeatedly told, "It should arrive next week." Finally, after expressing my frustration, I got a call at 5:00 PM saying they had located the part, expedited shipping, and could complete the repair the next day. I took another day off work. The technician arrived--but with the wrong part. Instead of tracking down the actual component, they gave him a universal one that didn't fit. They then assured me the correct part would arrive in two days. This time, my wife took the day off work. The technician showed up an hour and a half late (after I had called and reminded them we had rearranged our schedules for this), but they finally made the repair. Other issues worth noting: I was promised a callback from a manager or owner--still waiting on that. Their phone system is a mess. Every time I was placed on hold (which was often), someone else would pick up and begin a different conversation. I would explain who I was and they would say "oh, let me put you back on park." The three coldest months of winter without my primary heat source, multiple days off work, countless phone calls, and constant misinformation (what my generation would call lies). I will never use this company again.

Submitted a questionnaire to have an HVAC system installed…read more Long story short, Zane at the First Call Jewel team came and we discussed several options that would meet our needs which resulted in a purchase, with options for rebates and tax credits. Solid value for our budget. The technician (Freddy) was competent, hard working, organized, and very personable. If this is the caliber of people and face of First Call Jewel, then you will consistently be blessed with business! Thanks much!

This family owned company believes in doing the job right the first time. Ruben is very thorough…read morewhen evaluating the cause of the malfunction and finding the genuine manfacturer parts for the job. I wouldn't call anyone else. I trust them!

Very good service and people. They treat you like your family. Would recommend to my family and…read morefriends

My husband wanted a new gas heater installed in his wood shop. We called Alpine and they were very…read moreprompt in coming out and giving us a bid. Then they were again very fast in coming and installing it. We were so very impressed with the workers and very impressed with the work they did. They are very knowledgeable and a great company. Kaye C

My AC died during the hottest part of the summer. I called Alpine and asked if they do free…read moreestimates. I wanted to know if my unit could be repaired or needed to be replaced. I wanted a cost for both. Yes... I was told they do free estimates. A guy came out and told me it was leaking and needed to be replaced. He was at my home less than 5 minutes. I asked him for an estimate for replacement. Well, never ever did anyone contact me with a price or schedule to have it replaced and now I have a bill for that free estimate that was done. Very shady business and terrible customer service.