I want to give a very wonderful shout out to Mz. Bianca Ingram. She has been a very dedicated, professional and OUTSTANDING therapist for a Veteran that the VA recommended me to the spa due to extremely high ratings. Mz. Bianca is truly a life saver for me for taking really good care of my back pains that I have. She definitely deserves a raise or something...She truly is the best and I certainly hope that she's goes a long way in her career. Thank you so much. Retired ARMY Veteran... read more

Being from Hawaii where almost every "related to massage" entity is a front for a brothel I was a little skeptical even in good old El Paso,Texas. I grew up in a trailer park off Dyer Street and I kind of know El Paso is not the classiest place in the world, but this is a shining jewel in a pile of dog shit AKA town called El Paso but my fears were not legitimate in this place was a great find. And this place was actually very nice on the inside & the staff was very very squared away, and they gave a great massage/s too as I went three nights in a row. And it's difficult when you're traveling a lot and flying all over the world. It's nice to find a spot like this that you can count on taking care of you short notice. Highly recommended for travelers and you're not gonna find a bad masseuse on their staff in my experience. read more

Great staff and overall great experience. I really needed a massage ‍ and they delivered.

Im so blessed to have found this gem by chance. I reside in Hawaii, Let's just say that every time I come visit my family, before I even arrive, I already have an appointment here. Whether it be for a facial, massage, float, or the infrared sauna. Mind you my family lives on the west side and they all do the commute to experience the amazing ambience, services, but mostly the staff read more

I am in the area working a travel nurse contract. I work long, stressful hours. For my first day off i planned on scheduling some self-care with a spa day. I researched spas in the area and decided to go with a Float and Calm package that included massage, float tank and sauna. This is not a large glamorous spa but a quaint, clean, comfortable spa the made me feel I had personalized service. I enjoyed all my services very much and the price was more than fair. The float tank is large, would be great for someone new to floating and concerned about claustrophobia. I also liked the star like twinkle lights in the tank ceiling. I decided to make this my weekly self-care package. The owner Lily is attentive and so warm. Being alone on travel assignment I appreciated that very much. My second visit I switched it up and decided on a massage with CBD and cupping. I had a different massage therapist, Cruz. Let me start by saying I have had numerous massages in my lifetime. I feel like it is pretty uncommon to get a massage that isn't enjoyable. There has only been one, ok two if I count the one in Shanghai, that I didn't walk away feeling good. However, Cruz provided me with most therapeutic massage I have every had. I felt he was not a massage therapist but a massage practitioner. He has a very professional and comforting presence, I trusted him instantly. I trusted him to "prescribe" the massage treatment and he used a variety of techniques that included deep tissue, Thai, Teksen and washi (and maybe more?). It's was in addition to adding essential oils, CBD and a cupping session unlike any I have had before. This was a very intense massage (because that's what I wanted) that required feedback from me to ensure my comfort level. Again the fee for service was well below what I would have expected. I left feeling better than I have in as long as I can remember and unlike any other massage I have had this feeling lasted all week. Usually by the next day the knot in my rhomboid and neck stiffness is back. Today I went in for my second massage with Cruz and he picked up where we left off, more of the same. I am already looking forward to my massage next week. Bottom line upfront: I give Float and Calm the highest possible rating. The same for Cruz massage "practitioner". I highly recommend this place for your Day Spa or massage needs. You won't be disappointed. read more

An absolute gem in El Paso. This spa has such a personal touch! Everyone you meet is so happy to have you there and so in tune with their clients. I've had a few massages here, and have been lucky to use the float pod and it's such a unique experience! I'll definitely be back. read more

This spa is truly a hidden gem in El Paso. Do yourself a favor and book the ultimate package; it is amazing and is at a reasonable price point. My husband and I booked services at the same time and we both had an amazing experience. We will definitely be back! read more

I came here for my first massage since the pandemic started last year and it was AMAZING! Everyone was super nice and personable and made me feel very comfortable being a first time customer! I also received cupping after my massage and it was my first time ever. The cupping did not hurt and after everything I felt way more relaxed than I was upon entering after a stressful 10 months in lockdown! read more

I didn't know what to expect from the float pod, but what a great surprise! The staff was welcoming and explained everything since it was my first time. The tranquility and meditative experience of the float pod was much needed, and I can't wait to experience it again. read more

What an incredible experience! We wanted to try this so we scheduled two pods (one for each of us). We were welcomed by an incredibly kind woman. She prepared us for our pod experience and showed us the way. The experience alone felt weird at first but as I relaxed I felt centered. By the end I was completely relaxed and felt completely zen. I slept like a baby and woke up rejuvenated. We will definitely do this again! read more

I purchased a 60 minute float but note that if you want to take a friend they only have one float. Also though they say they open at 10 they do not have the first appointment until 10:30 since they have to turn the heat on. When I arrived I asked her if you could see the timer from within the float and she said yes. I was concerned that I could not relax constantly wondering. You use a bathroom to change, there is a locker that can fit a purse and beach bag. You don't need to take your own towel they have three in the float room. They provide a robe and slippers but I took flip flops (which I recommend so you can use them in the shower). I wore a bikini though I had read people use it in the nude. You store your stuff and then they ask you to fill out a form. Then you take the key into the float room, and in my case I took my glasses too. She tells you to shower and touch the touch screen on the wall to start the timer. I asked if I close the lid to the float container or does someone else do that. She said you do it yourself. She also pointed out a float noodle that you could put under your neck. the water did not smell dirty but there was a light in the tub changing colors and it did not exactly look crystal clean. I did not know if it was the epsom salt or something else. There was a belt attached to the door so I asked if we use the belt to close it since I did not think a belt swishing around would be comfortable. She said since I had long arms to use the handle on the outside. I still did not understand because I would obviously need to bring my hands inside leaving a gap but she said it would close by itself. I also brought it to her attention that I did not see a timer inside the unit and she pointed to the timer on the wall where you start the timer which you cannot see once the float is closed. I told her this is why I was asking from the start. She said I could open the float and see if I wanted to, which is a pain in the butt. She THEN told me her friend took her phone in there which I WISH I would have known since my phone was NOW in the locker. There was a plastic shower hanger that you could leave it in so you could at least see how much time had passed. So take a zip lock and your phone if you want to have ANY concept of time and don't want to have to keep opening the unit. I showered, and started the timer. As I suspected, closing it did not work. When I used the handle on the outside I had to leave a gap to bring my hands inside and so there was a gap. Irritating. 20 minutes later I opened it to see what time it was, since I did not have my glasses I could not see the part of the screen on the wall five feet away that had the counter. You may turn off the light in the room, there is a latch hook on the door if you want to lock it, there is a soothing background music. The shower has shampoo, conditioner, and soap. If you get water on your face or your hair drips it WILL burn your eyes, there is a small face towel in the shower hanger (wish I had know that), you should have that ready if you open and close that damned door. I eventually learned to just pull the belt, you can just use a small part to close it and let the rest hang outside. I wish I would have known that from the start. I had tried leaving it open thinking it was just a pain however it is too cold. After 40 minutes I was really just frustrated so I got out and showered the salt off. I was going to turn off the timer on the touch screen but when I turned on the light I could see how dirty the screen was and did not want to touch it. If you read this maybe your experience will be better, if I knew then what I know now, I could have been better prepared. read more

Everything is so cute in here. I received a massage and it was really relaxing with the music I was offfered water and a locker to put my belongings in. It is a really cute place to go relax will be coming back! read more

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I went in for the 30 minute infrared sauna session which I do weekly but this was my first time at this location . I was disappointed because the sauna did not go above 141 degrees until the last 8 minutes at which it still only reached 144 degrees . I did not even start to sweat until the last 5-10 minutes . I mentioned that I was dissatisfied with my service and they offered me 10% off . I asked if she could do any better because I hardly broke a sweat . She then replied ," you are not guaranteed to sweat." So unfortunately I had to pay the fee and left . I will not be returning because what's the point of you aren't guaranteed to sweat . read more

It Was My First Time Floating so i have nothing to compare it to however I had such a good experience that I won't look anywhere else next time Im in town for a Float. read more

Float & Calm Spa was amazing! I always believe that service starts at the door and at this establishment they were spot on with customer service. I was greeted with such kindness and offered a beverage while I waited. The masseuses was awesome, very professional and made me feel comfortable. She helped relieve pain I had in my lower back, I left feeling great! Definitely recommend this place and supporting local businesses. read more

I'm new here from Jamaica and my first time doing float therapy and it was amazing. I felt awesome relaxed and the staff was excellent and made me feel comfortable. All together it was a good experience! Highly recommend read more