I went there to get my hair crochet, and noticed it wasn't the way I've had it done in numerous times, it was done very poorly. The braids weren't distributed evenly. The braids in the back came out less than a week. I contacted Flo, and went there to show her, she used pins, to secure it and gave me a time to go back So she could fix it. Went back on that day, after waiting for 30 minutes I left. She gave me another appointment date. I called her to make sure she was there, she answered with an attitude. After fixing it for the 3 rd time, I was disappointed, that I had to go there a total of 4 times. Upon leaving, she was upset that I didn't say thank you. My response to her was, if you would have done it right the first time I wouldn't have had to keep coming back. I look at my time just as valuable as much she do, why should I have to waste my time as if it doesn't matter. For the price you pay she should be more considerate! Such a bad attitude and seems as if she hate America black women but is making big money. I only payed $135.00 for an hour worth of work but I expected it to last longer than a week! She don't have to worry about me going back, she even comforted me out side as if she wanted to fight me, and intimidate me, but it didn't work! read more

Flo Professional Braiding - This is what it look like, similar to a birds nest! - Hair Extensions Near Me - Hayward, California

My hair looks great. She did an amazing job. I didn't come with hair already and she had hair there for me to purchase.

Flo is amazing! I don't do braids often but when I do Flo is my go too . She braids fast. I always get lots of compliments.

I'm writing this review based on seeing my daughter's hair after getting braids by someone named Betty that works in Flo Professional Braiding shop. Keep in mind, my daughter is an Adult and very capable of writing a review. As a former cosmetologist, I am just so unhappy with her experience, I decided to write one. First of all when my daughter got to the shop, she was told the price for her braids would be $300. That's not what she was told when she made the appointment. She sent me a text and I told her "no way!". And instructed her to leave. This is that old bait and switch move. She was going to leave and then they told her $250. She was originally told it would be $200 to $250. She was also told they didn't know she wanted to use human hair. Again, she made this very clear when she made the appointment. My daughter is not new to braids, weaves, twists, etc. She was trying a new shop that was closer to home. My daughter told me after they agreed on the price, Betty gave her a book and wanted her to decide on the size of braids she wanted. Last attempt to up the price. My daughter didn't fall for that. According to my daughter, when she closed her eyes a minute while her hair was being braided, Betty told her don't do that. And when my daughter moved to the edge of the seat a little, Betty would pull her back by the shoulders. I was told the braiders weren't friendly and rather rude to her. She said she did notice when two other customers (one white and another with a very light complexion) came in they treated them very friendly. They introduced themselves and laughed and talked with them. Until it made my daughter think the braiders actually had issues with her dark skin. There's more about her experience in the shop. But it's best she shares that. I'm going to give my review about how my daughter's hair looked thirty minutes after getting it done. From a distance it looked ok. Not as nice as when someone else had done it. But I figured, she would make it work. Upon closer look, the braids are inconsistent in size, some braids are single, some are started like little french braids, the braids are glued at the end of the braided part, where her own hair stops and not tied. Bye the way, some of the braids started unbraiding within an hour of being home. Betty decided to cut some of the back of the extension. Those packages of hair cost a lot of money. I have no idea why a professional would cut wet and wavy hair especially if the client didn't ask them to. Also, it was cut in the middle back. Making the style look terrible from the back. There was also some moose put in the ends of the hair that made the hair feel crunchy. I don't suggest my daughter ever go back to the shop. Even for them to fix the hairdo. In the pictures you see the bad cut, where glue was applied and an overall bad job at braiding. read more

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Update will come Braids are very tight and uncomfortable by Mileine (light skin African) lighter then the other women. She's skinny and the youngest there. This was my first time going to the salon and I asked her to take pictures along the process bc I wasn't sure if she will do them correctly and I was right. One side of my hair is LARGER then the other. Update: July 19 My braids are old, didn't last long as you can see from the update. I did come back to get my hair fix but I couldn't wait to change this style bc it didn't look like the picture exactly. read more

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I went to get two simple French braids, and I had to go in the next day to get my hair rebraided because of the part being so off. This is the product of the second re-braid! As you can see the part is totally off and she started lower on one side than she did the other! The back looks fine but how as hairstylist do you NOT know How to part a basic straight line? I discussed my Concerns with the lady the next day and instead of wanting to fix my part she thought she could Just re-braid one side of my hair. She also told me because my hair was so "thick" it would be hard to do two braids, and told me I would have to do hairstyles that are more than "two French braids" Excuse me? I've never in my days heard of someone that can't do two basic French braids with braiding hair and an EVEN part. Also customer service is shit. She caught an attitude the whole time she was rebraiding my hair told me "this is the second time" because she didn't give me a straight part the first time. Please don't pay 40 dollars to get two basic braids from this place. A waste of your money and time. read more

Flo Professional Braiding - Hair Extensions Near Me - Hayward, California

Flo is amazing with her details, professionalism & she's fast. I just had a beautiful updo ponytail & I've given 3 people her number & location in 3 days. Everyone complements my braids. Thanks Flo read more

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Flo does an amazing job and she's fast. They sell all colors of hair and have a large selection to choose from. There's another lady who braids and she's also very good. I highly recommend. read more

Flo Professional Braiding - Flo, does an amazing job and she's super fast. I love my hair. Thank you - Hair Extensions Near Me - Hayward, California

Customer service SUCKSSSSSSSSSSS!! But to be fair, she does great work, thus two stars! I texted w Flo on Sunday (w pics of what I wanted) for my appt on Thursday 4/1 at 6pm. We had discussed adding salt/pepper hair during previous text msgs. She gave me a price for the style and the hair. Upon arrival I introduced myself as her 6pm appointment...she was stunned as if she wasn't expecting me. She asked what I wanted I reminded her of the style then thought I better remind her of the salt/pepper hair....to which she said she didn't have salt/pepper hair. As I'm trying to figure out what to do next (maybe she can blend a lighter color with darker to achieve the salt/pepper look), Flo or her assistant were not trying to help me figure it out. Instead the customer in Flo's chair suggested SHE would go to the closest beauty supply and pick the hair up for me. It was already past 6pm so I assumed nearby beauty supply stores were probably closed...but the closest one closes at 7pm. So I go and pick up the hair. At no time while braiding my hair did I get any apology or any conversation (how are you? How was your day? How's the damn weather out there?) nothing...just the conversation between Flo and the assistant in their African language. After I paid her and was halfway out the door I finally get a half hearted apology. I probably won't be back to this shop even though this is the second time she's done my hair and I followed her from her previous 2 locations when she was in San Leandro on east 14th street. There are too many hair braiders in the area too deal w this type of customer service. read more

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Absolutely love my hair. So many compliments. Flo did amazing. She started on time and made me feel comfortable. I literally texted her a picture and got exactly what I wanted! Came in at 230 and was out by 430! Love it love it love. I will definitely be back! read more

Flo Professional Braiding - Feed in pop smoke braids (10large,10extra small) 20 braids total. - Hair Extensions Near Me - Hayward, California

My experience here was everything! My hair came out so bomb and the service I received was great. First, my appointment was at 3,and they started my hair at 3. This may not seem like a big deal, but practically all of my hair shop experiences have consisted of me waiting 30 mins to an hour afTer my scheduled appointment time before someone touches my hair. So they pretty much made my day. Second, I showed them a picture of what I wanted and I got EXACTLY what I asked for. Third, they were super fast. Fourth, the ladies were super sweet. I'll definitely be back read more

Flo Professional Braiding - Hair Extensions Near Me - Hayward, California

Flo got me in the same day and at the last minute. She is a very fast braider and has been nothing but nice and professional to me and I get lots of compliments on my hair when she does it read more

Flo did it again! I'm very happy with my hair. She put a lot of love in care into my simple style. read more

Flo Professional Braiding - Hair Extensions Near Me - Hayward, California

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I had an appointment with another braider that was canceled by her at the last minutes. I was able to book with Flo and Isabel did my crochet braids. She was gentle, friendly, and very professional. We talked about the style, that I had before, and she gave me a recommendations for making it fuller and I was on board. I'm very pleased with my style. read more

I am very picky and meticulous about my hair. When my regular braider is in Africa, I go to Flo. She's fast, neat and has reasonable prices. Flo is also up on the latest braid styles. I get tons of compliments on my hair. Another point is Flo gets you in and out. You don't have to sit for hours and my braids last, I don't like the frizzy braids (My OCD kicks in) Thanks FLO‼ read more

Didn't call me back for an appointment after calling twice and leaving voicemail. Don't bother.

I had a very nice experience today getting my hair braided for the first time in over 10 years I have alopecia I have baldness in the top of my head she was able to cover it and give me a fresh new look where I don't have to wear wigs thank you so much and I will see you again read more

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i would not recommend this place because Flo has a bad attitude and does not listen to what the client wants her to do . She does the color and style that she prefers and not what the client requests read more

simply AMAZING. Can i just begin with saying how PROFESSIONAL AND EFFICIENT Ms. Flo is????!!! I had an absolute EMERGENCY, and needed my hair braided at the 13th hour!!!!!! Not only did i find Ms. Flo via YELP, i called and she was able to take me in almost immediately! I showed her a picture of the style i wanted and my hair came out PERFECTLY! Miss Flo and her aunt are very professional and extremely courteous. This review is ONE WEEK over due, and my Goddess braids still look and feel as tight as they did when i got them done. YOU HAVE A NEW CUSTOMER IN ME, Ms Flo!!!!!!! Thank you!!!!!! read more

Flo Professional Braiding - Hair Extensions Near Me - Hayward, California

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Flo did my little sisters braids for her 17th birthday it came out super cute! Love it will bring all of my sisters and daughter! Try to get an appointment on a week day it is super busy on weekends. read more

Flo Professional Braiding - Flo did my lil sisters braids for her 17th birthday! - Hair Extensions Near Me - Hayward, California

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I've had to go to both San Diego and Santa Barbara for school after moving out of San Leandro. I have to say that it's extremely difficult to find people to braid hair, especially for thick and straight Filipino hair. I live nearby so it's extremely convenient for me, but what has been most convenient is Flo, (or the braider if that isn't her name), her accommodation, and her availability. I've been here three times and each time I called the day before and she was always available the next day. One occasion I was driving from Santa Barbara to a 10 a.m. appointment (I had a flight from Oakland at 1 p.m.); I showed up one hour late. She was waiting patiently still - I would have left 15 minutes after my client didn't call. Not only that, but she braids quickly and efficiently. While my hair is only long on the top of my head, she never takes longer than a half-an-hour. Pricing has been $20 for four braids. I believe that's fair; I've had to pay $35 before at a place one-hundred miles away from Santa Barbara. I recommend this place and I'll be seeing Flo soon. read more

Flo Professional Braiding - four braided cornrows - Hair Extensions Near Me - Hayward, California

I had booked my hair appointment 2 weeks in advance. When I got there I had told Flo ( the owner) that I wanted to do a similar style of twist that she had done for me previously. I had texted her the picture and mentioned that I wanted the twist slightly longer this time. Unfortunately for me , I got a different lady who ended up doing my hair. This lady was so rude and very unprofessional while trying to explain to her that I want my twist slightly longer .. she started complaining to Flo and asking if I can afford to pay $250 dollars. I said yes I will pay. She then started braiding, I realized the twists were big and not very loose .. I told her that I don't like how loose the twists were and I showed her a picture of what I wanted. She become very angry at me and started unbraiding the hair she had done and then asked me to leave .. that she has another customer. Luckily for me .. I found another place on a short notice( Sofia African braiding salon ) .. they are very professional, friendly and they listen to customers needs. I am glad I found a different salon that treats customers with respect and dignity!!!! Ladies you deserve BETTER esp if you are paying for that hair do!! read more

I am writing this review as I have just finished taking out crochet braids I got done 3 days ago. This was a horrible experience and I have been getting my hair braided here for years. Customer service has gotten worse. I understand braising is hard on the hands and my assumption is that the braiders dont want to braid but are doing it to make a living. Unfortunately it shows in the way they dont not care for your hair. Over the past couples of times Flo has been late over an hour for our appointments. One time she was so late the other braiders was talking smack about how she's always late and not professional. The scheduling is off sometimes or the messages aren't read accurately. I was once assigned a braider who couldn't do a style and had for wait an hour for a very frustrated Flo to come in and complete the style (crochet) she definitely took her frustration out on my head. This last time was just too much. I sent an request for an appt at 7-7:30PM and it was confirmed. In the morning at 8:30a I got a call from Flo asking where I was. I told her my appt.was at PM and she started fussing and said they dont work that late and hung up on me. I called back and asked if she hunh up on me and what are my.options because I had a photoshoot the next day. She said she couldn't reschedule before the shoot. When we got off the phone and checked my message to her and confirmed it said PM and called back with that information. She said it must've been a misunderstanding but was running late for her appt (which was my appt time according to her so I dont know who she was late for). I asked her to call me back later so we could figure it out and she agreed. At noon I called and requested she honor our appt time since the error wasn't on my end and she agreed. I got there on time and still had to way 45 mins to be braided. The braider did it way too tight and the other braiders were telling her how to part the hair to which she ignored. I took pain pills for 3 days until this morning when I woke up at 5am unable to deal with the pain and started to cut them out. I am not new to this but this is my first time with so much pain and having to cut out my hair so soon after getting it done. This was a good place while it lasted but it would have to be a true emergency for me to schedule here again read more

Flow braids very quickly. My braids are never too tight and I love the results. I love coming here. read more

Flo Professional Braiding - My small knotless braids still look amazing after 1 month! - Hair Extensions Near Me - Hayward, California

I had an 8am appt a d when I arrived my Braider was already there waiting. I loved that I doc not have to wait for them. She did a good job except for this. read more

Flo Professional Braiding - She either missed this cause if my mask or a braid fell out already and I just got it done Saturday. - Hair Extensions Near Me - Hayward, California

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I was worried at first because everybody can't braid her but they did a amazing job and made sure my braids weren't too tight I was totally recommend you go there Flo Shop is the best. read more

Flo Professional Braiding - Braids are bomb toke 5 hours for singles lol - Hair Extensions Near Me - Hayward, California

I love Flo she is soo sweet and can braid her butt off. Every since I found her no one else has braided my hair. We gone have long continuous relationship read more

Flo Professional Braiding - Hair Extensions Near Me - Hayward, California

Went in for my hubby's hair to get braided. We arrived early, and the place was a bit messy.. but the two ladies said hello. We waited for about 10 mins and was called over for a test run. Braid came out looking good!! read more

She does AMAZING braiding at reasonable prices. I've usually gotten feeder braids, but her individual box braids are pretty as well. The only braided I go to in the Bay Area that doesn't charge me a gri read more

Flo Professional Braiding - Feeder braids. - Hair Extensions Near Me - Hayward, California

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Flo was amazing... she responded back to me for an appointment very quickly she was available for the day and time that I needed. What's also super cool is that she has hair available for purchase in the shop so you don't have to worry about stopping at the hair store before your appointment. I showed her the style that I wanted and she hit it out of the park. Plus she was superquick and my braids look super neat and uniform and perfect. I definitely will be back for more styles in the future. read more

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They did a great job on my braids. The appointment was easy to book (only needed 1-2 days notice) and they are very fast. I had small waist length braids and we were done in about 5 hours. Will definitely go back again. I would advise that you bring your own entertainment as the only option is watching what the stylist want to watch - which was hours of foreign soap operas. read more

Very Professional, Reliable and My Hair Looks Great Thanks Flo !!!! If your in the Area and Looking for a Neat Braider I would definitely Recommend read more

Omg! I am new in town working and looked around for someone to braid my hair while I'm here working. I looked on Yelp and this salon had very good reviews so I decided to try them. Well I'm so happy that I did. Betty did my hair today and she braided it exactly like I asked her too. Not to small and not too large. She is awesome and the prices are very reasonable. Thank you Betty for being so professional and for doing such a great job. I would definitely recommend this business and I will be coming back for another appointment . read more

Flo Professional Braiding - Fantastic braids! - Hair Extensions Near Me - Hayward, California

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First time ever getting box braids and they came out perfect! Very enjoyable and relaxing experience being there at the salon. Will for sure be returning! read more

Flo Professional Braiding - Hair Extensions Near Me - Hayward, California

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I was referred to Flo by one of my hubby's high school students after I admired her hair. Flo was personable, referred to the photo I took for style, and took half as much time as the last shop I went to (1-5:30pm). There is parking right next to the shop. I'm ready for my vacation! read more

Flo Professional Braiding - Hair Extensions Near Me - Hayward, California

I called Flo directly and she was able to book me last minute, but she unfortunately had Betty doing my hair who was rude, unprofessional and not skilled on how to braid thick kinky hair like mine (which is crazy given that this is an African hair braiding salon). 1st incident: I asked Betty (very nicely) if she could not braid so tightly and she had an attitude about that. She raised her voice and said, "THIS IS NOT TIGHT", meanwhile my head was throbbing from the section she had just finished...I told her that it was too tight for me and asked her again to braid a little looser. She finally, begrudgingly, tried to braid a little looser. It was still too tight for me, but I let it go. 2nd incident: I noticed that when she got to the middle section (where my already thick hair is the thickest) she didn't make the braiding sections smaller so the braids were coming out very frizzy and noticeably bulky where my natural hair ended. When I pointed this out to her she told me it was because my hair was too "hard" at the ends (BS because I just got my hair trimmed about three weeks earlier. Flo (the owner) then gave Betty some hair grease to use on my ends and the braider redid a few messy braids, but they were still coming out very bulky in the beginning of the braid. *FYI Most skilled and thorough braiders will accommodate for thicker hair/sections by making the braiding sections smaller so the braids look neat and more natural, but Betty was clearly cutting corners and I noticed.* When I asked (nicely) if she could make the parts smaller she snapped at me and accused me of trying to tell her "how to braid hair". We went back and forth a bit because her tone was super rude and unfortunately Flo did and said NOTHING in my defense. To diffuse the situation I let it go and asked the braider to just do her best since half my hair was still not done and I just wanted to get TF out of there ASAP. 3rd incident: when my hair was finished I got up to pay and asked Betty if I should pay her or the owner directly and she snapped at me again in front of Flo, the other hair braiders and other patrons. She got offended that I would ask such a "bizarre question". At that moment I thought maybe I should start looking for hidden cameras because I thought this had to be some joke. Her attitude came out of nowhere so once again we went back and forth and I ultimately told her I'll address and pay Flo directly since she was being so difficult. Betty walked away while continuing to talk about me under breath and said that I should "just get out". I asked Flo for exact change, paid and told her that her hair braider was disrespectful, rude and unprofessional. And once again Flo did and said NOTHING. She just looked at me sheepishly and thanked me for coming as if that made up for her employee's behavior... Overall, this was the worst experience I've ever had at a hair salon because of the horrible customer service Flo allowed in her shop. I hate that I have to write this review because Flo and the other hair braider seemed very nice and accommodating, but I can't imagine any client feeling welcome with Betty servicing them. As the owner of an establishment, I expected Flo to ensure that I as a customer was being heard (respected at the bare minimum) and to correct any employee who is out of line. Flo did not do that. Though my braids look pretty good, I cant give this shop anymore than one star because of the lack of quality service by Betty. If you decide to still get your hair braided here, avoid that middle chair. read more

Love Flo's! I got knotless box braids done here and they came out beautifully, and only took 4 hours to do! I am 2 and a half weeks into them and still loving them so much. Can't wait to go back! read more

My cornrows were way too tight and when you try to explain the way you want them they insist that the way they do it is the best. I could be mistaken and it could be the best way but I wanted it a certain style so now I'm forced to change the style I wanted. The severe headache I had for the week after the braiding was not worth it. Ps go already combed and detangled especially for my natural 4c sisters... I would choose a gentler hairstylist next time even if it means paying more. read more

She is neat and thorough I trust her to braid my hair and my daughter's hair. Every time she braids my hair I get a ton of compliments! I will be calling soon for new style! read more

Flo Professional Braiding - Hair Extensions Near Me - Hayward, California

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First time here.. Rude and seemed mad. Combed my hair with a rat tail.. NEVER again.. Take my money elsewhere.. Will NEVER refer anyone to their little shop.. My regular braider out of town.. I will wait.. Next time...Terrible experience.. read more