Noah comes quickly, works efficiently, and solves problems in an old house! I have had them here multiple times (an old house remember?) and would recommend them to anyone looking for a good plumber. read more

If you want the short version: Flinn's Rooter Service is one of the best customer experiences I've ever had with a service company and I don't hesitate in recommending them. If you want the long version keep reading... We had an amazing experience with Flinn's. They were recommended by another plumber due to the need of special equipment to unclog our main sewer line. We contacted them late in the day and were contacted right back and were able to set something up that night for the very next morning which we were thankful for. Jay came out and began looking at our problem and pointed out a water damage problem the clog had caused that we likely would not have noticed until it had done some pretty bad damage. Jay discovered what the problem was and while we had originally called for a main line clog, he let us know that the problem was likely more isolated which ended up saving us some money in the long run. We really appreciated that honesty versus charging us for work that didn't necessarily need to be performed. The very next day the owner reached out to me via text to see how the issue was going and told me to keep in touch about it. He followed up several times after that to make sure everything was okay and even answered a couple questions that I had. You just don't get that kind of customer service at most businesses anymore. We have full faith in Flinn's and will certainly use their services in the future if needed. Thank you Jay, Noah, and team! read more

Flynn's responded to my home for a clogged toilet within 24 hours of my text message. The technician was courteous and knowledgeable. He used an inspection camera, removed (and reinstalled) the toilet, and "rooted" out the blockage. His total time at the house was 60 minutes and he charged $500. Shame on me for not getting an estimate in advance, but I had used Flynn's previously and they were quite reasonable. Management has since changed. $500/hour is simply ridiculous for the nature of the work performed and the time spent. Wouldn't use again or recommend to others. Live and learn! read more

Flinn's is great! They showed up on time and were very transparent about the services offered and the pricing. Noah made sure to explain everything going on with my plumbing system & the work they'd need to perform in a way that I could easily understand. I had multiple questions and he was always so patient and thorough in answering them. If you're looking for a reliable company with a high level of integrity and excellent customer service - give Flinn's a call! read more

Need the drain pipes cleaned out? These are the guys to call to fix - excellent response, great communication, great work!

DUDE!!!! If you need plumbing done. Call. This. Guy. And do it with the quickness. 3, companies out this week. Flinns was the only one that was honest and reliable. Noah and his wife are really nice and totally relatable. They will work with you and give you TRUE and FAIR estimates/prices. He even helped with making decisions on replacing pipes feeding into the house, and told me where to save my money and NOT do things. Which was the opposite of other companies. As I told him, he's got a customer for life. He's genuine, transparent, and keeps everything legit. Even explained what was going on. Seriously, my only regret was not finding him sooner. Don't waste your time with chains or big companies. They have to pay for that advertising somehow... This might be one of the best kept secrets in Richmond, but hopefully this helps get him off the ground. I can only hope to repay him for his great service by spreading the word. He was SO good to me and my family today... Give him a shout, tell him Ryan sent ya, and then message me to tell me I was right... It's ok, I won't mind tellin you I told you so. read more

Flinn's Rooter Service is the only company I will ever call for any type of plumbing or sewer line needs. Noah is knowledgeable, honest, and reliable. He was on time, did the work he promised to do, and I could not be happier with his service and integrity. He was recommended to me by another large plumbing company that could not do the job. Three other companies could not fix the problem, but Noah and his team came to the rescue. I highly recommend Flinn's Rooter Service and urge you not to call anyone else. They're the BEST! Betty H. read more

We returned from vacation to find a clogged downstairs toilet drain. My wife called to make an appointment, and Flinn came that afternoon. We were impressed with his thoroughness, and how he explained what was wrong with our septic line. I would highly recommend Flinn's service. read more

I was recommended to Flinn's from another plumber. Noah was very kind and responsive and was able to fix my sewer blockage and provide additional information about the issue. He worked with me on getting to my house before I went to work, which was very helpful to me. I highly recommend him and will be spreading the word about his business. Thanks. read more