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FlexCare Infusion Centers

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

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2 months ago

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Emily Peterson, DO FAAP

Emily Peterson, DO FAAP

4.5(6 reviews)
69.4 mi•Anthem

I really want to give this group more, and I'm hoping to change this review up barring any more…read morebungles, but today's visit was too frustrating to let bygones be bygones. We're new to the area and found Dr. Peterson through our insurance network. We love Dr. Peterson, and we love her assistant, Justine. For the most part the front desk seems efficient enough - my only interaction being checking in and out, and they always seem slammed so really not too much to go on at this point. I show up today with my daughter in tow for scheduled shots. Long story short, the doctor who was supposed to sign off on these shots got called away on an emergency. Of course, I understand that; things happen. However, I was not notified of this and had not only made the twenty-minute trek to the office on time but had also rearranged my schedule last week when making this appointment, only to be told of the emergency in that moment and "could we reschedule?", as if I had a choice. Life is hectic, this I know, and is always full of little interruptions and changes. The front desk of any medical office is always buzzing, but it's really poor form to overlook giving scheduled patients a head's up on changes to their appointments. It's making me nervous that we've just recently established ourselves with this group and are already having to deal with something like this. I guess I'll have to set a reminder to call before our appointment to ensure that someone will be available as scheduled. But then, wouldn't that mean that I'm actually doing their work for them? Like I said, I really want to like this group...

Dr. Peterson is the best! After moving from CA she made me feel so welcomed. I have 3 sons. Our…read morelast little one was a surprise and I knew I wanted Dr. Peterson to be his pediatrician right away. We were recently devastated when Dignity Health informed us she was leaving their practice. now we need to find a new pediatrician. I'm heart broken... I keep hoping we will be able to find her and have her as our pediatrician again.

FlexCare Infusion Centers - ivhydration - Updated May 2026

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