Do not order from here…read more I placed an order online for a floral arrangement for my mother's birthday which includes pink and peach Roses, Tulips and Yellow stock. The picture of the arrangement online was beautiful. Upon delivery, they delivered white, pink and yellow roses, no tulips (was later told it was not in season) and no yellow stock as they had run out. Without consulting us prior to making the changes, delivered a very sad looking arrangement, and did not offer a replacement. Overall very frustrating experience considering we spent over 120$ for this. Go somewhere else.

I placed an order with Camille Florist via their web site on November 28th for a December 6…read moredelivery. I received a confirmation of the order but no mention of the request that the flowers be delivered early morning. The morning of December 6 I called to ask if the delivery had been made as requested. They had no idea and needed to check and call me back. 2 hours passed and no call back. I called again and this time was told that they would try to deliver them within the next few hours - now mid afternoon. Of course no one was home to receive the flowers so the delivery person just left them on the doorstep in very cold weather. Needless to say that the birthday gift was less than desired and the flowers did not last 2 days. Not exactly what I expected for $92. When I called to complain I was told that it was very unfortunate but they tried their best. No offer to compensate nor mitigate their poor service. I strongly suggest that you try anyone of the neighbourhood florists such a Kirkland Florist rather than do business with Camille.

Very prompt, and created a gorgeous arrangement of white roses, light blue chrysanthemum and royal…read morelilies in under two hours from a long distance order. Very patient service and artistic work.

absolute works of art. I recently ordered table arrangements for my parents 60th wedding…read moreanniversary supper. the designer captured beautifully a balance from my mothers bouquet keeping the style classic but adding a contemporary feel. thank you so much.

Disappointed in what I perceived as misleading price and photo on the internet site. I was planning…read moreon getting 3 orders for 50.00 a piece, I went on the website and saw pretty photos with quote 'starting at 45.95$. I thought "perfect"... yet when I clicked on the image to place the order it suddenly jumped up to almost 100.$ a piece? I called the business and it was confirmed that the image was for double the amount, not 45.95$ Wow, buyer beware 'Caveat emptor'

It was Valentine's Day…read more I heard about this florist from ads in the paper. There's not a huge selection in the West Island so it's slim pickings. They're located at the CP Centennial Plaza. It's a small location with tons of fresh flowers and already made bouquet and vases. I had purchased three pink roses for 26$. I'm assuming the high cost is due to Valentine's Day. They also had little vases (5x5x5 inches) with little roses in it. Those setups were...99$. Upon scanning the store, I noticed many bouquets to be overpriced. Too overpriced if you ask me. I doubt I'll go here except for the lovers holiday. That being said, the prices may be high but customer service was great.

They seemed really nice & seemed to care, delivered the bouquet on time BUT IT WAS UGLY. A very…read moredisappointing attempt at the style we had agreed on.

I ordered online form KL Flora as they were close to the receiver's address. I ordered a deluxe…read morebouquet online the night before around 5 pm. Their website assures same day delivery if you order by noon on the same day. I figured my delivery would arrive before 6:30 pm the next day!! I called the place twice on the day of the delivery and was told at around 4 pm that it was on its way. I called again at 5 pm and I did get upset with the lady as the bouquet hadn't arrived yet. She then told me I was hurting her feelings by being aggressive. I told her that her 'soon' to me meant within a half hour and that the bouquet hadn't been delivered yet. She then said it would be there within an hour. No, it arrived an hour and half later and it was a lovely bouquet but not as big as the one shown on their site which I had ordered and paid for. It was smaller, closer to the basic option. Also, they charged $14 dollars for delivery for a local one. I could have done better ordering from someone else on island. I will never again order from them.

Went in to get flowers for a funeral last minute. The women working were so helpful and kind. Going…read morein, I wasn't sure what I exactly wanted, they took charge and made 2 beautiful bouquets. Very friendly and would definitely go back!

Excellent customer service, and they always have a great idea or solution to my request. I have…read moregone to Jackie & Mary-Ann for various events, including a funeral and they were always incredibly supportive and had great suggestions. I would highly recommend them for any events you want flowers for - even if it's just a bouquet for yourself!! (because I've done that too - I'm worth it!!) :)

I ordered roses to be delivered to my dear friend's funeral and paid $100 for them. $125 with tax…read more When Tina said she wasn't sure she could get the exact roses pictured I said I didn't care what colour they were so long as they were roses. She delivered carnations with only three roses in the bunch. Tina also promised to send me the receipt via email, and I'm still waiting, 5 days and two phone calls later.

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