Quality courteous service by professional and knowledgeable staff at prices that are fair. This is…read morea reliable auto repair shop.

Took my car in it had a misfire and they tried to tell me it would be 4000 to fix because my water…read morepump was out what a joke. Took it to another shop turns out my water pump not even bad that shop fixed my miss fire and now everything is running good but Pipers auto definitely on some shady stuff

I cannot recommend Jason at Straightline Autobody highly enough. I recently brought my vehicle in…read morefor a highly complex and sensitive issue requiring a deep biohazard cleanup and a complete teardown and replacement of the entire dashboard.Jason did an absolutely flawless job. It was an incredibly tedious and intensive repair, but the craftsmanship was immaculate, and the car looks and smells brand new. Beyond their technical skills, Jason showed incredible empathy, communication, and dedication throughout a stressful situation. He went above and beyond to ensure the job was done right and treated my vehicle with the utmost respect and care. He has a customer for life.

Straightline auto body is literally the best . They are the…read moremost amazing people I've come across in a long time . They have always made sure to take such good care of me/my car in every way they can . I was in an accident in 2019 where I was rear ended . They did all the work through insurance at that time . I ended up having issues with water getting into my car several YEARS later that was related to the accident & without hesitation they asked me to bring it in . They paid for my rental , & took care of the issue . Well the same issue started again (not necessarily an issue with the repair but nonetheless) Again they said "bring us the car & we will have a rental waiting" . They kept my car for TWO months to make SURE the issue was resolved . Leading us to now . Unfortunately here my trunk is , taking in water again !! I call , they say absolutely bring it back , we're going to figure this out ! Well , this time it was due to the installation of my backup camera done recently ! They had ZERO obligation to help me let alone cover the cost ! Had they required payment I would have been out of a car honestly . They not only fixed the shop's mistake from the backup camera , they cleaned the ENTIRE inside of my car to get rid of the mold & mold smell . They didn't ask for a dime , & even after apologizing 500 times honestly didn't one time make me feel bad ! Coming across genuine/good people these days isn't easy , especially in the business world . Thank you Jason , & all of the straightline team !!! I can't even express how thankful I am to you all .

I was impressed with everything. Very nice guys and fair prices for pads and rotors on my F-150…read more They are family owned and don't try to gouge you like dealerships. I'll be back and highly recommend.

I brought in my Mini Cooper after receiving an outrageous repair estimate. Not only did Best Way…read moreget my car in ahead of time, but they also performed several tests on my car to ensure my vehicle was in tip-top shape and that there were no outstanding recalls. To find a shop that you can trust and the employees are honest is rare, and that's what I've found at Best Way.

Took my 2020 Wrangler Unlimited in for the 75k mile service. Very pleased with the work and price!…read more It's nice having someone local that can do the work without having to pay dealer prices!

Great company for ur auto service needs…read more ......,........... Good right now service needs done right bring ur car or truck here and it will be done right

Great family owned and run business. Excellent, friendly, reliable service at reasonable rates…read more They work on large and small engines and stand by their work. I highly recommend them. Jim F

Andy Wise does not stand behind his 90 day parts and labor repair warranty…read more Riding mower broke down before the 90 days and when I sent it back for work that should have been covered under warranty, he kept it for two months and charge me even more. Second repair, he also tore down my mower before even giving me a new estimate. When I asked for it back as is, he said he'd have to charge me just to put it back together. Also doesn't honor the repair price he quotes you. Overcharge! STAY AWAY !

Thank You Rob! For getting TBRT (06 Jetta) to her destination! I'm also glad that she didn't fall…read moreapart on you lol! Tough like her old owner and the new one too! Again, thank you! for understanding the Goodbye. Nichols Towing is all my VWs know. see y'all later and next time I will need a flatbed. Lol!

I needed a tow on Saturday. He came quickly and was very nice. He answered questions I had. I used…read moreNichols a few years back and specifically looked for them again this time. I hardly do reviews unless I am impressed beyond expectations.

Let me by starting i never thought this would happen …read more.... we have used this place more than once over the years ...... and have witnessed his good work buttttttttt Long story short ...... This place has had my truck for over 2 and a half years .. and it was excuse after excuse after excuse. From we are waiting on parts to saying kid stole the parts to my truck to whatever he could say . No matter how pissed i got or threatened he just blew it off . And then got my truck back with air lights on and check engine and a "new" battery ....... My driver door doesnt close right Do not go to this place ! Please avoid at all cost

I am truly so confused by all the 5 star reviews for this place. Working with Integrity Plus has…read morebeen the most baffling, frustrating, and disappointing experience I've ever had with a business. Please don't make the same mistake I did--take your vehicle literally ANYWHERE ELSE for repair. I was in an accident (for which I was not at fault) in late July, 2023. I went and got an estimate at Integrity Plus on July 27, 2023. I chose them because they're very close to where I live and they were a Nationwide On Your Side Repair Network partner, so all the work would be guaranteed for the lifetime of the vehicle. I dropped my car off to them for work to begin on August 8, 2023. I was told that it should be done in 2-3 weeks. I got my vehicle back today: December 19, 2023. That's close to 5 months later. I lost track of the number of times we were "promised," "guaranteed," or "assured" that my van would be finished and back in my possession "by the end of the week" somewhere after the 10th time. There was always a different excuse, ranging from "we're waiting on a part to come in" to "the part came in wrong" to "we're understaffed," and then a promise that it would be done on a certain day, and inevitably, that day would come and go without a word from them. The official estimate wasn't even submitted to my insurance until a month and a half after my vehicle was dropped off to them. There were times when they just wouldn't return my calls, so I had to call Nationwide to intervene or send my husband over to see what was going on in person (he's far less of a pushover than I am). Even after Nationwide transferred responsibility of payment for my rental vehicle to the shop, it was still radio silence. I received a call two Fridays ago saying that all that was left was for my car to be detailed, and it would be ready either that evening or on Monday. Another week went by before they were apparently able to "get to the detailing," which I'm confident either never happened or is simply the worst detailing job I've ever seen--my van is dirtier on the inside now than it was when I dropped it off, and considering I have a toddler, that's really saying something. I decided not to make a fuss about that, because I just wanted my van back, but I took pictures of the interior as it was when I picked it up and have included them with this review. When I went to drop off my rental vehicle, the rental company mentioned that they've had significant problems with getting Integrity Plus to pay them in the past, and it apparently happens quite often due to the insane amount of time they take to repair vehicles. They said I'd have been better off choosing ANY other shop in the area, and I believe that's true. I anticipate that we'll probably have more problems getting them to pay that balance before all is said and done. The exterior repair work is good--meets expectations, at least. But it's nothing that should have taken almost 5 months to complete. The one and only positive about this whole experience was interacting with Glenda, their front desk/administrative person. She was so kind and understanding, even when I was at my most frustrated, and she tried to advocate for me to the best of her ability. On our first meeting when I went to get an estimate, the owner, JR, spent a frankly bizarre amount of time talking about the name "Integrity Plus," how it was inspired by God, and how he's a man of his word. He has proven over the past five months that all of that is a farce. I am typically an extremely compassionate and patient person, but even a saint's patience would be tested by all the lies, broken promises, and lack of communication from this shop. They should really be ashamed to call themselves "Integrity Plus," as the name is nothing but irony when compared to the service I received. Even if the staffing issues and supply wait times are true, they are clearly taking on more business than they can handle and failing in their communication with their customers.

Very happy with the work I had done on my car. I was able to get an appointment easily and my car…read morewas ready in the same day!

Do not go here. They ruined my buddy's car refused to fix it replaced the radiator and left the…read moretranscooler lines disconnected after that they tried to say " oh we dident touch that" yes you did the cooler lines run to the radiator.