We hired Fleetwood Custom Homes, Doug Lindemann, to build our dream home. We highly regret our decision and do not recommend this builder. We purchased tile from a local tile professional and understood that individual would also do the installation. Doug changed to a cheaper guy from Chicago who partially installed our tile and then didn't return to the job. Doug finished the tile installation in our bathrooms and his wife, Kim, installed the kitchen backsplash. It's a DIY disaster that will cost close to $40k to fix. The tiles are chipped, have jagged cuts from a dull blade, crooked, and the grout and caulk is a mess. Two independent third party tile professionals have assessed the work and it is not acceptable industry standard. He left the tile work with splotches of grout on the tiles and grout haze. A homeowner is not equipped to remove grout. He covered sloppy work with caulk and paint. Trying to fix a tilted mantle he removed the mantle. Reinstalling it he created new holes, didn't fill the old holes, and put a bunch of mortar around the mantle and on the mantle. The mortar isn't even the same color as the original used by the mason. They took a 5 week vacation during our build that he didn't disclose. He started the project 10 months ago and is not finishing the work. He's well over time and budget on the project. read more