ZERO STARS
I can't speak for all of the Peach State Truck…read moreCenters, but I can attest to the one in Forest Park, Georgia. We took our truck in for a simple brake shoes and pads in November. See, peak season was about to happen and we were preparing our truck so we could make a decent amount of money since Christmas and Amazon was about to happen. First, they send us a quote for $1200 dollars for just this repair. Cool, we were happy with that. A little while late our $1200 dollar repair turned into $4500. Now let me break that stupidity down for you. We were told the mechanic couldn't get some of the old parts off of our truck due to it rusted so bad. We understood that since our truck came from the north. So reluctantly, we agreed to the repair. Then it gets even better. They need a certain part that every company doesn't seem to make anymore. Some spyder part. It's on backorder until the beginning of December. Mind you, they've had our truck a month by the beginning of December and told us we were unable to drive our truck off the lot because it was in pieces and they can't put it back together. We'd have to tow it. Seeing as how we had a huge repair bill, we decided to leave the truck there. Peak season was all of December, we'd at least catch the latter half. So I call a few days into December to check on the part cause these idiots don't keep you informed very well. Yes, it is on track for delivery. But wait, I call to check how long it will take for the repair, "Oh the part is on back order til Jan 17th." HUH? And we still can't take it off the lot cause according to the head foreman idiot, it was in pieces, he didn't recommend driving due to DOT violations and we'd have to tow. Hands tied, we wait until Jan 17th, now screwed because peak season is over and any trucker knows, peak season is a money making time. Jan 17th comes along and this part is still not available and I too, kept looking on my own during all this time. My father in law goes up there to look at the truck. Our truck that these idiots said was in pieces, was ALL PUT TOGETHER sitting in their lot. But wait, they said they couldn't get it back together on the truck cause it was so rusted. Okay, now my husband goes up there too. Same findings. Then when we wanted to take OUR truck back because WE OWNED IT, not Freightliner, they wanted to say no. We paid $500 or so in cash to get our truck out of their and we fixed it right outside their fence in front of their service department and guess what??? NO RUST WAS ON OUR DAMN TRUCK. THEY LIED CONTINOUSLY BECAUSE THEY ARE OUT TO MAKE A DOLLAR AND SCREW US. So we get out truck fixed, we bring it home and brake assemblies they say WERE SO RUSTED THE MECHANIC COULDN'T GET IT OFF, we took off ourselves in our driveway. Oh but wait, there's more. Since our truck sat there for 3 months, our transmission starting going out and our back end of our truck made noise. So I question if someone at Freightliner USED OUR TRUCK TO MAKE THEIR OWN DELIVERIES BECAUSE THAT TRANSMISSION WAS SOLID WHEN WE LEFT IT THERE. AND THEY GAVE US BACK A BROKEN TRUCK, LIED ABOUT THE REPAIRS NEEDED AND SCREWED US ROYALLY. Lesson learned is do your own repairs because this place, and I have read sooooooooooooooo many reviews since the, LIE and UPCHARGE YOU because they are EVIL AND TAKE ADVANTAGE OF THE SMALL MAN. Not to mention, these idiots they have at the service desk counter have NO CLUE about these trucks parts. IF THE DIAGRAM THEY PULL UP DOESN'T SHOW IT, THEY CAN'T THINK FOR THEMSELVES AND FIGURE IT OUT. To say I am HIGHLY DISSATISFIED is an understatement. So please, DO NOT take your truck here AT ALL. Go to McDonough in GA. THEY ACTUALLY CARE AND FIX ALL THE PROBLEMS FOREST PARK, GA CREATES.
So BELIEVE all the bad reviews, because they are actually legitimate.
