Today was a good day!!! Came in frustrated left out amazed. Had issues with my PTO Durrell assured…read moreme that he could get it handled and he did just that. Matt got a technician on it right away. Bobby the technician was awesome as well. Explained everything he did and was very detailed. I thank them for all their good work and making sure that I was taken care of. As a female driver I felt safe and respected by these guys...Thank you for your service fellas!!

These people are criminals and incompetent idiots. My experience is similar to other reviews. They…read moredon't return phones calls or emails. Lie about the work that needs to be done. Overcharge for service. They actually forced us to pay for a warranty repair. Wouldn't let us have our truck back until we paid them $4k for repairs that should have been covered under warranty. I'm sure they probably "double-dipped". More than likely charged us and turned in a warranty claim. One of the worst Freightliner dealers in the US. Avoid them at all costs.

Customer service was superb will definitely go back for all of my heavy duty truck needsread more

Hello first off I would like to say thank you Josh's and your team of professional mechanics and…read moreservice team for getting me through the process of repair my truck and the kindness that yall showed me keep up the great work and attitude that it takes to keep drivers like me on the road.

Tristan at Vangruard was great to work with. He respond to my emails and calls. Got my parts in a…read moretimely manner. It was a pleasure working with Tristan. Thanks for your help. Tim

From the owner: Vanguard Truck Center in Atlanta, GA is your trusted full-service commercial truck dealer,…read morefeaturing new and used truck sales from top brands like Volvo. We offer expert parts and service support for all makes and models, along with flexible maintenance plans to keep your fleet running strong and costs under control.

UPDATE: Had a few issues when I purchased my first truck in July of 2017. I must say that after…read morespeaking to the sales manager, my issues were resolved. I appreciate them taking time to hear and understand my concerns. Aside from listening, I appreciate them coming up with a solution that was beneficial for all parties (mainly me). I did purchase another truck from Arrow and everything has been great.

I purchased a truck January 13 and had immediate issues so I put it in the shop February 12. Ntp…read morewarranty is tras and getting assistance from arrow themselves is trash. I wouldn't shop here again and definitely wouldn't recommend them.

I can't say enough great things about Antonio at the Nextran South Atlanta location. From the…read moremoment we started working through our truck issue, Antonio was professional, knowledgeable, and committed to getting us back on the road as quickly as possible. He took the time to help diagnose the problem, communicated clearly throughout the process, and made sure everything was handled the right way. As a fleet owner and manager, there's nothing more stressful than having a truck go down. Having someone you can trust on the other end makes all the difference, and that's exactly what Antonio provided. I also want to recognize Billy, the Service Manager, for his leadership and support. Together, they made a stressful situation much easier to navigate. Excellent customer service, outstanding communication, and a genuine commitment to their customers. Antonio and Billy have earned our trust, and Nextran South Atlanta is fortunate to have them on their team. Highly recommend! All on a Saturday!

Sometimes I barely know what I'm talking about and they help me figure out my problem and get the…read moreright part...

I was looking for some trucks specifically F250 in white with black leather interior moonroof and…read moreall the goodies that comes in F250. I've researched and located motivation truck sales in Jonesboro Georgia and spoke with Daniel a salesman for the company. Also I spoke with one of the managers Noel who was excellent and giving me the information I needed for the truck they're trying to sell we worked out the numbers on the phone and I drove 5 1/2 hours to their business. When I arrived, I was greeted by Daniel and Noel with much appreciation that I was there and to look at their truck for sale. I test drove the truck inspected the truck and it was in great condition everything they said that the truck was described as. After all the paperwork was completed I drove home. When I was home and going through the truck it had few things that was missing a coin tray and a few other things. I called Daniel and Noah and they took care of everything that I needed to replace everything that I needed for the truck without any hesitation. This company is excellent I've taken care of their customers I highly recommend it. Also, the FI Julio and Matt at service was great to work with.

This place pressured me to put a $500 deposit down and from the videos and pictures the truck…read morelooked great. Get there and it's full of scratches , superglued windows, hit by something red. See my pictures. Do not give them a deposit. Hopefully this post saves someone else $500 because you will not get it back. Didn't drive it but started it up and it had a bad serpentine belt as well which the manager said he would refund the deposit if it had mechanical issues and that's mechanical

I bought a 2018 Freightliner in a cash deal which included a warranty. Prior to sale the dealership…read morereplaced the knock sensor, as agreed. Check engine light never stayed off so I took it back several times for service. Following sale engine light stayed so I took the truck to rush repair on Moreland. I was informed that the wrong part had been installed and thus my warranty voided. I returned to Trax trux and the dealership refused to honor the repair and the warranty! I am being charged $650 for diagnostic. $2000 for repairs and my truck has not moved for six months. Definitely some funny business. When I initially contacted the warranty company I was informed that I never purchased a warranty. This company had pocketed my $850 for warranty hoping that it expired but was caught red handed! No problem! There's the Secretary of State!, dmv and the courts. Meanwhile I have no business! Fair trade?

Recently purchased Volvo day Cab through Ebay. I was s a little nervous to purchase a truck just…read moregoing off pictures, but I was pleasantly surpised when picked up truck. Great Truck, Great Price, Great People!!

PERSONAL BUS OWNERS BEWARE! DO NOT LEAVE YOUR VEHICLE HERE!…read moreWe took our bus here on Mon, Feb 3, for an appt for suspension repairs. They promised they would have the bus ready the following day; they reassured this multiple times because it was very crucial that we know how long we need other housing. We were a couple hours late due to extraneous circumstances (I am disabled, and my health is variable). We were told that because of that, they may need to keep it 2 nights instead of 1. Though not ideal, it felt reasonable enough. However, on the second day, they said they had not begun work on our vehicle yet because they were waiting on a part for another vehicle. We told them then, that if it would not be ready by the next day, we would just come get it and reschedule. They explained that the work would be done by EOD Wed but that an alignment would still be needed, and that was done by a different place. We accepted this with the promise that it would absolutely be done by Thu. The owner, Emanuel, told us that he would reimburse the additional hotel nights after the first 2 nights. I am disabled and have severe health issues. Since we were told we would only be out for one night, I only took 2 days of meds with us. With the new completion time, we told them that we need to get my meds. They said that would be fine and we could come the next day, Wed, to get it from the bus. We called in the morning to confirm that we could get the needed items. Once we arranged a ride, we called back to confirm that we would be able to access the bus since we may arrive close to closing. This time, they said that we would not be able to access the bus because it was in the bay being worked on. I reiterated it to them that I need meds and that we were told we could get them since they need the bus longer. I spent 2 full days without my necessary meds until they finally let my husband get them the next day. On Thu morning, we called to see when we could pick up; they said they would call back in an hour. After over an hour, WE called back, and they said they need another part that wouldn't arrive until Mon. Since our vehicle was now disassembled in the shop, we had no choice but to stay in a hotel for 4 more nights. On Mon, we called and they said call back in an hour. We called back an hour later, and they said the same thing. We told them that we had to check out of the hotel by 11; at just after 11 they said the bus would be finished today. At around noon they said they would call us back in a couple hours when it's ready. At 2, we had not heard back; we called and they said it was ready but their credit card system was down, and we need to pay cash. The sign on their door says they accept credit cards, and they had the same excuse about their system being out when we came for the initial inspection; it seems their credit card system is permanently down. When my husband arrived at the shop around 3 on Mon, Feb 10, the only person there would not tell him the balance so he could get the cash from the bank. They did not tell us what we owed until after 5 once all of the banks were closed, and they refused to accept any kind of card payment. Now, they were insisting that we send the money via Zelle. I did not feel comfortable sending $3k+ via Zelle to someone that I don't know. We repeatedly asked to speak to the owner and were denied. After my husband waited 4 hrs trying to pay to get our bus back, having left me outside our hotel with all of our things in my wheelchair, he gave up and came back to the hotel where we had to book another night. We spent over $700 on hotels while we waited for what was supposed to be one night in the shop. When we got the invoice, they discount for 1 hotel night, not the 5 extra nights as promised. The person who would not give us our balance or accept our payment on Mon refused to let us speak to the owner on Tue when we returned. We had no choice but to pay the balance in full to get back our property. DO NOT BRING YOUR VEHICLE TO THIS SHOP!

Our rv brakes went out in Atlanta and we were stuck there for a week. I had a lot of trouble…read morefinding someone to work on it. I called right before closing on Friday and Paul said if I didn't find anyone that could fix it to call him Monday. I called Monday and he said tow it here. Luckily I had free towing! And Paul Kept me informed and I worked to get it fixed as quickly as possible because he knew we needed to get home to Virginia. The owner called me today to make sure we made it home safely! They really care about their customers!