I have serious concerns about Kanaka Inc. after an incredibly frustrating experience with Darren…read moreValle for what was supposed to be a straightforward kitchen remodel and bathroom model, and a new pitched roof, so that I could prepare to rent out my starter home.
Here are the main issues:
(1) Bidding Issues: I was initially quoted $37,800 for what I understood to be a new pitched roof. However, I later learned this was only for repairing a small portion, costing me $11,247.50 upfront, without any adjustment after repeated requests.
(2) Timing: The project, initially scheduled to start in April 2024 and be finished by May 2024, dragged on for nine months. Every time I followed up, Darren had a new excuse.
(3) Roof Leaks and Flooding: Kanaka Inc. flooded my garage due to improper roof covering during construction, at a time when the garage was full of new appliances, construction materials and my personal belongings. Post-construction, I also dealt with a significant roof leak in the main bedroom, causing further damage. I had to hire additional contractors and pay them for emergency tarping, dehumidification services, and a new roof.
(4) Permitting Problems: The project caused my home to be vacant for months due to permitting issues, since they demoed my home before securing a permit.
(5) Lost Revenue: I lost 6+ months of potential rental income because the property was not ready by the expected completion date.
(6) Incomplete Work: I paid Kanaka a total of $62,925.00 for the bathroom and kitchen remodel. After Darren confirmed with my rental management company that he was abandoning the job, I had to hire even more contractors to finish basic elements in the bathroom and kitchen, which were left incomplete and improperly done. This included hauling away old appliances, hooking up gas lines, completing a faucet install, and removing the trim on my kitchen window so the refrigerator had sufficient clearance to open. I still don't have an oven, certain cabinets don't have sufficient clearance to open, and my bathroom window is still missing outside trim.
(7) Lack of Integrity and Accountability: Throughout the project, I was lied to about the quality of the work and when the work would be completed. For example, I was asked to pay $10,000 for completion of the bathroom remodel before the plumbing was even hooked up. After requesting a partial refund in the amount of $18,543 to help address some of the above issues and to complete the work, I was told "I am not going to be able to pay this amount as I have no jobs or workers."
Overall, this experience was a financial and emotional drain. I would strongly caution anyone considering hiring Kanaka Inc. for any reason. They overcharged, underperformed, and left me in a worse situation than when I started.