Today (3/18/23) at 12:00pm, my family and I went to Going Places Travel Agency in Georgetown,…read moreKentucky to get some books on various vacations that we may be interested in. Upon reaching the door we found it to be locked, but when we looked in the window we saw the owner Marti Lombardo working at her desk. We made eye contact with one another and she smiled. The first sign read "Open Saturdays 10am - 2pm" with another sign below that reading "Open Saturdays for Appointment Only". We figured that we would have to make an appointment for another time so we just decided to look at the few books that they had set up on their outdoor shelves. At this time we turned to see Marti Lombardo jump out of her chair and crawl under her desk in an attempt to hide from us. She was looking around the corner of her desk from the floor to see if we had walked away and was grabbing things from her desktop while still hiding underneath. We never knocked on the door or asked for any service. We were simply looking at the books they had to offer outside, but once Marti saw us, she decided to hide under her desk in an effort not to have any interaction with us for an unknown reason. I feel like this is VERY unprofessional and could have been handled in a completely different manner. Because of this experience we will NEVER be booking anything through Going Places Travel and we will definitely not be recommending this business to anyone.

A big thank you to Marti for arranging a fantastic trip for us to Chicago. She got a package deal…read moreset up for us with Delta, and a great, centrally located hotel on North Dearborn. On "our" block around our hotel, the Indigo (soon to be the Claridge), we had more restaurants than we could visit during our four-day stay. We could catch the taxi right outside our door and quickly get to the Museum of Science and Industry, and the Field Museum. Also, an architectural boat tour along the Chicago River. We'd go right back to the same spot. Thanks, Marti! :-)

I can't say enough about this awesome company. We were looking for a unique experience for some…read moreBourbon curious gents from the East Coast, and one of our five found out about Matson and Gilman. They planned an unbelievable experience for us that could not have been better. Nicole was an amazing host, everything was first class, and we felt like we got an experience far beyond the other other "tourists" discovering the bourbon trail. Everything was planned perfectly, every distillery a special experience (7 in two days!) and all the extras made for a trip we will remember for a long time. I HIGHLY recommend using their services for a customized and memorable trip. Thank you Nicole and Matson+Gilman!

Nicole and Matson & Gilman organized a 3 day trip through Bourbon Country for our group of 4. It…read morewas an amazing experience: an early morning cocktail class, several bespoke experiences, a great variety of distillery tours, a tour of a cooperage and a chef-made brunch just for us. Every detail was planned perfectly. Nicole was also an excellent tour guide - we so enjoyed spending the weekend with her and we learned so much about bourbon. Thanks to Matson & Gilman and to Nicole!

5 stars isn't enough for Kentucky Bourbon Boys…read more We packed an unbelievable amount into two days without ever feeling rushed or stressed. Day one included Whiskey Thief, Woodford Reserve, and Buffalo Trace. Day two took us through Bardstown Bourbon Company, Maker's Mark, and Heaven Hill. Every stop offered something completely different, and the lunches planned in advance were outstanding. The weather was perfect, but the real difference-maker was our driver and guide, Jeff Ramsey. Jeff was knowledgeable, funny, professional, always on time, and genuinely made the trip memorable. We do a lot of tours and experiences like this, and Jeff was simply the best guide we've had anywhere. Everything was seamless from start to finish. I won't book with any other group for future Bourbon Trail trips.

We hired KBB for 3 separate days, M, W, F. There where 6 of us the first 2 days staying just…read moreoutside of Lexington. The last day there were 2 of us staying in Bardstown. I can't say enough about our driver Jason. This knowledge, patience, and tentativeness were top notch. On time everyday with polite text reminders as well. We enjoyed our conversations with Jason. You The Man Brother. I would hire KBB every time. Thanks Guys.