Workers are unfriendly and off putting, I've only met one out of many location that was nice. The clothes are interesting and usually good finds but so expensive. 40 dollars for a basic mens shirt? read more

Out of all the flashbacks in San Diego this one and Encinitas are the worst ones to go Customer Service is very bad the employee have a very bad attitude right when you walk into the store like "white privileged hipsters eww I'm better than you meets 90s grunge" just very mean glares of stares. Honestly I would just close down this store down do a thanos average endgame infinity stones gauntlet snap reset on all of the staff l. Rehire and restart with a whole squad that actually are trained right read more

Every single time I come to the Carlsbad location or Encinitas location without a doubt, the workers are extremely rude, unfriendly, and unwelcome they always look you up and down and make comments while you're shopping. It's extremely rude. They must require you to have an RBF in order to be hired. Might I add everything is extremely overpriced there's clothing from Ross that are doubled the price then what you find in the actual store. read more

Somebody deserves a raise! The window displays at Flashbacks were ON POINT, which drew me in. Once inside, I realized that the creativity and sense of style continued throughout the store, not just in the windows. This isn't your typical thrift store-it looks beautiful and every rack begs to be browsed, which is just what I did. The theme here is 70's style, but has other fun retro bling and costumes as well. If you're going to a disco party or just have a groovy sense of style, this will become your new favorite place. The best part is that due to the nature of the inventory, the selection will change regularly...so go back often to see what other fun things they have in stock. read more

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I come here all the time and majority of the time the service is fine. The girls are all pretty friendly but it might just be because I have a similar style to them. However I just had the worst service from Eddie, he has the worst attitude and switches completely from happy when talking to his coworkers to being so rude and short with customers. All he had to do was open a fitting room for me and he sighed and spoke in the most monotone voice, criticized me for not bringing the jean hook with me (i have done this before at the Encinitas location and have never gotten sass from an employee), unlocked the door and threw it open and immediately walked away. So unbelievable that this guy still has a job here since I checked other reviews and other people have had issues with him. I work at a busy retail clothing store and I have never once treated a customer like that, so for him to act like that when his job is not at all strenuous was insane. At my job many times customers ask me for styling tips, different sizes, and tons of other things yet this store with minimal service breeds this kind of attitude where any customer service is a burden. He feels offended when he has to do his job and open a fitting room, and he doesn't even have to put the clothes inside. The service at flashbacks is fine at best, but sometimes there are employees that have a superiority complex since they think they dress better. The girls are almost always sweet though which I appreciate. read more

I used to really like flashbacks have been shopping there for years! Although this location has never been my favorite, especially as of lately they carry Shein and fast fashion now I've seen it on tags. If you refer to recent one star reviews, they are definitely going downhill in multiple ways. I prefer the Encinitas location. The staff at Carlsbad always seem to have an attitude as well. read more

The staff acts way too cool and treats you like shit if you're selling. Couldn't even put my clothes back into my bin nicely. I brought in a bunch of good condition denim, name brand items, vintage items and a few bags with tags still on them and the girl barely even went through it- just tossed the stuff around then wadded my things up and threw them back into my bin (which is crazy considering the amount of SHEIN and fast fashion crap I saw on their racks). Left a super bad taste in my mouth. I've shopped and sold things here for years and it's definitely gone downhill in the past few years. It's a bummer. At least the Encinitas Location is still good. read more

What a group of insufferable women looooolllll. If you hate your life just say that sis!! probably the worst customer service I've ever encountered in my life. Not sure why it would be anything other than great for you to buy MY clothes that are going to make YOU money but god forbid I ask what the protocol is regarding trying to sell clothes (it has changed often over the years). I'm sorry I can't read your mind and you didn't explain to me AS YOU SHOULD, so I had to ask, what time does everything need to be picked up by etc? And get met with the craziest attitude like god forbid you do your job and explain to me how it works! sorry but when you're in your late 20s or into 30s and you're still being mean for no reason it isn't cute. you work at a retail store. hate to break it to ya but you're not that cool read more

This place is fun to pop into. The selection is varied (although most sizes seem to fit s/m) with fair prices. However, the staff is really juvenile and unprofessional. One of the associates fully opened the door while I was changing to let another customer into my dressing room. It was really embarrassing, and she did nothing to resolve the situation - instead, she loudly blamed her coworker for the mistake. The staff also seem to hoard/set aside the nicer dropped off clothes for themselves before customers can see them. read more

Have shopped here for a decade at least, but the guy Eddie working at this location has been actively mean to my partner and me on both of our most recent visits. He literally said "jumpscare", commenting on the way something fit a customer when tried on. Even the way he talks to his coworkers makes me uncomfortable. I check the window that he's not working before coming in anymore. read more

I don't even know why I bother coming here.... I brought in a bag of clothes and I could have sworn as I was leaving the shop I see them move my bag and call me 5 minutes later to tell me they don't want anything from the bag. I don't think they even looked. I have clothes barely worn and one brand new with a tag on. And even a legit vintage dress from 90s/2000s in there! And they claim to be a "vintage resell shop". As for their clothings..... maybe if you're looking for a costume you might find stuff there. But if you're shopping for recycled fashion you will have better luck at Goodwill. If you're considering trying to sell some of your stuff there. Listen to the other reviews and don't bother I have better luck on Poshmark. read more

First time here went great! Super cool staff. Really friendly and knowledgeable. And overall the pricing was fair for what I picked up. I found some pretty cool metal shirts, I just wish they had more in large or xl. Just gotta come back to try again, and with how cool it went for me I can't see that being a problem! Thanks again everyone! Y'all rule! read more

Love the store, was in there when Kaitlyn M. the last reviewer was in and she was just being a terrible person to the staff. She was mad they didn't want a stained dress she was trying to make them buy. Honestly great selection for a great price. Also a lot of nice open toe sandals read more

brought some things in to sell and immediately upon walking in this tall guy with brown hair and a stupid mustache goes "oh god". way to greet your customers ! this exact man continued to be rude to me at every point, even being ableist by giving me dirty looks when i wouldn't catch what he mumbled to me. IM HALF DEAF. be considerate. get better staff. this is just plato's closet in a different font. extremely disappointed. read more

Posted a review for their Encinitas location, but I felt I should share here too. I did not feel safe at all shopping at this store. A tall man with a mustache, who I assume was working there, followed me throughout the entire store, brushing up against me and touching me multiple times. It even extended to the dressing room area where he continued to follow me. I would strongly advise any women considering shopping here to be cautious. read more

Cute shop - rotating selection and nice employees. I'm a returning shopper and will continue to be. No complaints- parking can be scarce but nothing unusual for north county. Definitely recommend! read more

worked here briefly and I can say wholeheartedly it was the worst experience at a job in my entire life. From the management to lack of training and overall bullying from coworkers and untrained managers was disheartening and unkind. Some of the worst people I have ever worked with. read more

I have sold with this business for many years now. Purchased and traded hundreds of items. The manager and everyone working there are sweethearts, but they don't handle some sellers with respect- including me. I will never go back here. I can't ever go back to their 3 locations because they miss communicated with me. I've always been nothing nice to the workers- and they know this is true. I wouldn't be leaving this review, but everyone should know that this business isn't managed well. The employees and the managers say different things about selling at the other locations. Flashbacks has made so much money off of me over the years, and I have purchased hundreds- of items from their businesses. Please do better with management. I will no longer step in or speak to anyone that works here! A lot of other people see it too, just look at the other reviews. Nice people do not deserve to be treated poorly. Many things need to be improved. Owning a business is hard work, but treating people with kindness and respect isn't. read more

So today I was banned from a store or in there words to be exact "can no longer conduct business there." I have been going to this place for 2 years and 1.5 years in they tell me I can no longer sell clothes at other locations because if one place does not accept it the other place will not. This was complete not true because they had different inventories and their buyers has different preferences. Either way they would make money off me so I didn't understand it. So I stop going there because when their manager Eli told me this she was very rude about it and very passive aggressive for no reason. I left a review stating that because I felt disrespected by her response especially because I did not do anything to provoke her. but I never held a grudge .That's besides the point, so 5 months later after no interacting with them. I go to the Carlsbad location asking to switch my selling location to their because I live their and it's more convenient.the manager at the Carlsbad location comes back from their convo with their higher up manager Eli and tells me no you can't sell here. Mind you both the Carlsbad manager and Eli have had a rude tone and always has had an attitude towards me despite always being nice to them. In the moment (while looking at the clothing rack) I gently raise my voice and say "dude wtf" an then storm out. This was directed at no one and was not loud in a disturbing kind of way. So I go to the Encinitas location to find out why this is and the manager comes up to me and without being able to say a word she says "yeah we aren't going to conduct business with you anymore. " I didnt even get a chance to explain the situation or be able to give a response on this discussion. She took one side of the story and ran with it. Not a sorry, or hey I'm sorry to let you know, I'd like to know what happened over at? I asked why, calmly with a little rasp to my voice because I was agitated. I did not raising my voice, was just looking for answers. rudely "she says I was rude to the people at the other store. "I was like "what do you mean? "They are always passive aggressive and when they have an opportunity to say no they feel empowered to say that to people and you can tell in the way their tone changes and their fake smile goes away. Lastly I just looked at her in disappointment and said this is unfair. I left calmly and returned to the Carlsbad location to apologize for being rude to her since she felt offended. I was and still am sorry. What I said was no way pointed at her, loud, or distracting. But despite how I feel she felt like I was disrespectful towards her. So I went to apologize because it had nothing to do with her and it was nothing personal. I'm just so disappointed because I've shopped and sold here for two years and they were so quick to just be like nope sorry. Without hearing both sides they have just kept a grudge against me for the longest. An based their discussion off of emotions and bias. This place does not value relationships and don't care for you as a buyer. They fake their Interest just to get what they need out of you and that's it. Lastly, to the coworkers that have always been nice to me. Thank you for being kind and as an introvert it meant a lot to me to have interactions with you guys and made me feel like I belong during a time I felt alone. read more

Been shopping there for 3 to 5 years and as of year went on the disappointment has gotten worse. I recommend the one in Hillcrest compared to the dump save your money and if you walk by it, please keep walking forward then wish your money or time there. read more

I brought in some stuff to sell. The woman who I'm assuming is the manager did not say hi when I walked in she just immediately said "we can't take that today" and then proceeded to patronise me until I left crying. I get it if you're too busy to buy stuff for the day, but you could at least be kind about it. I barely spoke any words to her I was so stunned. I've gone into this location to shop before and have never had a positive experience with their employees. Take your business elsewhere if you can. read more

I brought in a large bag of new and used clothes and shoes. The (real) leather shoes had never been worn and there were several items of clothing that still had tags. I left the bag with the woman at the desk and she took my name and phone number to call me back. I never received a call back. When I called them inquiring about the bag they quickly and loudly stated that they call everybody back by the end of the day. I wasn't asking them about their store operations I was asking them what happened to my bag. I told them I never received a call or voicemail and asked them if they could check their log where they wrote down my name and number. As soon as I said my name she said, "yes I did call you back and I left you a voicemail." Very quick. Very defensive. I checked my phone logs and I never received a call back or a voicemail. Her entire demeanor felt defensive and sketchy. I won't be shopping here again. Go ahead and profit off my donation, jerks. read more

No less than 5 stars! LOVE the staff, the clothes are UNREAL!!! I have walked out with Chanel, Gucci, Prada, DVF, D&G, Marc Jacobs, Louis Vuitton, Gaultier and never paid more than $65 for one item!!! Most dresses are $36, for silk....authentic, often with tags on! NO reason to pay retail, best store EVER!!!!!!!! read more

This place has definitely gone down in quality both in terms of customer service and clothing selection. I went in to do a small buy, overall the staff was decent. They were quick (maybe too quick?) with my buy and everyone I spoke to kind of seemed like they didn't want to talk or be approached. I brought in a good selection of gently used (and a few new) items, none of which was purchased. Perhaps they only buy for the season (winter) but I was surprised, as while I was browsing I found plenty of summer items from big brands (cotton on, american eagle, forever21) which I wasn't expecting in a "vintage thrift store". There was even an AT&T brand t-shirt on one of the racks. So I'm not really sure what they look for anymore. They did have really nice leather jackets, but they were fairly pricey even for thrift. Probably won't be coming back as I've tried selling here multiple times and have never made money. read more

This is an interesting resale shop. If you're looking for current styles of clothes, this isn't it. But there is a ton of clothes from previous decades. Dressy clothes. Casual clothes. Heavy sweaters. Jackets. Shoes. And accessories! Sunglasses, jewelry, hats. Wigs. 80s gloves. If you're looking to dress up for an 80s/90s event, you'll find what you need here. Prices are so-so, and the reason for just 4 stars. Some tshirts are $15, but wow some other tshirts are more like $60+. So be sure to look at the prices before you get your heart set on something. read more

The last thing I like, is dishonesty when it comes to these secondhand stores that think they have the right of way because you're seeking a little payment for your well spent on items. This was my first visit. Two girls doing buyback and seemingly available, but asked me to set my bags down and go shop around. Several minutes later I'm told to come back and that they can't take any of my items. Clearly, none of them had even been looked at or moved out of the bags. I guess you missed the brand new ones at the bottom of the bag! Twice before I got to this point, I was told they do accept what I was bringing in. I don't need to be manipulated into looking around your store. It's not a very good tactic, and this is a waste of both of our time. Just say from the start if you're not accepting items, but sneakiness is not appreciated. read more

I have thrifted in San Francisco's Height and anywhere I can find down the coast. This little shop ALWAYS delivers! It's the perfect blend between vintage and current styles. The prices are reasonable and it's never too packed to look around. Get yours!! :) read more

My daughter and I have been shopping here for a year. Today my daughter went in with my card to buy a pair of sunglasses since there was no parking I stayed in the car so she could run in really quick. My daughter returned telling me they wouldn't let her use my card. I ran in really quick to purchase the sunglasses and no one was at the counter to help me. No one even acknowledged me. Finally a girl with long brown hair came over, I explained to her I was there to buy the glasses and asked why they wouldn't let me daughter use my card, she explained to me that they need an ID with a card per owners request. First off, I have never been Id'd before shopping here, secondly its a debit card! You use a pin! You ID for credit cards! The associate went on to tell me I couldn't purchase the sunglasses either because I didn't have my ID. They can not be serious! NO company in the world IDs for using a debit card! Not Nordstroms, Neiman Marcus, Target, 711, the airport. NO one! These girls (one wearing a hat with faded blue hair) were extremely rude. Im a district manager for a retail company and I would never allow employees to treat our clientele this way. The associate was also very snarky in her tone when sarcastically saying " Have a nice day". I seriously cant believe this place is in business with their rules and extremely rude employees. WE wont be back and I will definitely spread the word to friends and family. read more

I left some items there to be appraised and there was a huge line I'm handicapped so we left the store at the end left in there this is a memorial day weekend the manager said we should come back and pick them up we called we were on our way back and the traffic was so bad on the five there was no way we would get there in time the manager was unwilling to wait for us and she said you know I haven't gone through them let me give you a call when I'm done going through them and I'll tell you what we used or didn't use I left three messages never heard from anybody and then I called and the new manager says that woman was fired and I should've picked them up right away and they gave my clothes to someone else to sell and the items that they could keep it gave me a whopping $15 for which I've never received the check I wouldn't shop here if it were the last door in Carlsbad Village read more

The employees here I've been rude and would not let my kid pay for her item because her name was not on the card. I will not accept disrespect read more

The store does have some good items. Some are slightly overpriced. Everything is clean and open, easy to move around. My biggest complaint is the attitude of the staff. They act like it's a privilege to walk in the store. These young ladies are not helpful. Only one greeted me. If you want help, you have to get their attention, and the reaction is that you (the customer) is inconveniencing them. read more

What a fantastic experience! I went in to sell some clothes and the staff was SO helpful, friendly, fair & knowledgeable. Cool threads too and I ended up buying a few things as well. SUPERIOR customer service, outstanding music (80's heavy metal ) and to my surprise, there was even ample parking! I strongly recommend Flashbacks Recycled Fashion to one and all! Kat, Jasmine & manager Natalie are stellar human beings! read more

i tried selling 615 dollars worth of clothes here, i wait for them to call me so i can come back and they never even called me i had to walk in and they called me over to the register and only offered me twenty dollars for seven items??? hell no. and the blue haired girl was rude with it. read more

This is for management, not employees. I found the employees very friendly, however management is very inflexible. I've been a loyal customer and seller over the years and sold some stuff there yesterday and chose credit of $100 towards future purchases. I called today to ask if I could change that to getting cash instead, I believe it would have been $68. I explained that I was moving soon and wasn't thinking when I made the choice yesterday. Management quickly said no, even though it was literally just yesterday that I sold stuff. This kind of rigidity is flawed especially in a retail environment when you could just as easily be accommodating and say yes. read more

I love this store! I'm so glad that I found it. All the items are super unique and the store is very clean and organized. The fitting rooms are always clean and the staff is super friendly! I brought some clothes in that I was trying to sell, and while they examined each one they explained to me the reasoning behind their selection process, which was really nice:) Overall I've had a really good experience and would definitely recommend checking it out! read more

This happens to be my first yelp review and I'm so sad it isn't a positive one. This may be the best Flashback location clothing-wise, nice variety of costume and retro clothing. Unfortunately we had a very unpleasant customer experience here. After being treated in an extremely disrespectful manner, I had to return to Flashback to get a security tag removed. Since our first time in we felt as if we were being treated as if we had intent to steal; naturally I called beforehand to make sure we wouldn't encounter any issues removing the tag from the purchased item. I spoke with Kate on the phone, unfortunately, walking into the store we realized Kate was in fact the individual whom we had had the bad experience with in the first place. I've worked in retail most of my life. I understand the pains and inconveniences. It is really hard to keep track of items and people- and to know which of those people are trying to rip you off, is even harder. But to have to walk back into a store a second time, and then to have to defend your feelings to a store manager who treated you questionably in the first place, pretty much sealed that box shut. read more

The staff were not allowing my daughter to pay for her item with my her Venmo card. I got her that card so that she can be have independents and that is what kids need. This is unacceptable and I will not tolerate this I do not recommend going to the store! I have looked at many of the reviews and the same comment happens over and over again I would say no to this store! read more

Cashiers were laughing at a guy as he left so that's not cool. Clothes were hard to find no clear signage. Shoes sorted by style and color not size. Prices were on high side for middle of the road brands. Store smelled akin to sticking head into a laundry basket filled with dirty musty clothes and the florescent lights made the atmosphere uninviting/harsh. Similar experience to shopping at the DAV. There are much better resales shops in north county. read more

I frequent this store often but today had a very unpleasant experience. I sold clothes today, as I have many times before and the girls behind the counter who were sifting through my items were blatantly making rude comments about my items and making a joke out of a pair of jeans I tried selling. It's one thing to do that perhaps quietly, but without any regard for the fact that i was maybe 5-10 ft away from them. I felt so awkward and embarrassed. I will most likely return to shop but very hesitant to ever sell here again. read more

Smells like Goodwill in there, and most of the clothing looks hot off their shelves. The help was awful. They winced when I asked about a specific type of headband and led me over to a display on the wall. "This all we got," the lady moaned. I won't be back anytime soon. read more