These guys shouldn't be allowed to be in business. I'm going to start with the worst part, but if I…read morehave space, I'll go through the rest of it afterward. So they screwed up my prescription. While it was correct on the machine, Dr. Sanders wrote it down incorrectly. That part alone is fine; we're all human. But a business who acts with integrity would hear that and say "Oh no, please come back in so we can correct the issue." This business? Their response was "you didn't buy your glasses from us, so we'll have to charge you." To be clear: I have my prescription from a few years ago. All you need to do is look at it to see that the one from Waco Vision Source is incorrect...but I made the mistake of not looking until after I'd ordered glasses (from somewhere that didn't want to charge me $600 just for lenses), because foolish me trusted what they'd written down. I'm STILL disgusted by their behavior, even a few weeks later. It would've taken 5 minutes tops for them to fix the problem. Again, all they'd have needed to do is compare the new prescription to the old. But they're so prideful and money-hungry that they would rather blame me for not buying from them, instead of admitting that they could have POSSIBLY made a transcription error. I had to go to another business just to fix THEIR mistake, because it would've been a cold day before I handed them another penny. And guess what! The second place got it right AND told me I could come back if I found an error, and they wouldn't charge! That's how you act with integrity. The other negative reviews I'm reading are spot on to what happened to me. The whole appointment is an experience in brand partnerships, which is just gross. You walk in and they make you scan a QR code, which leads you to a questionnaire that's tied in to some brand they've partnered with. After they rush you through the usual tests, they strap a VR HEADSET on your head and make you do some other gimmicky "test"...and surprise! That's also tied in with another brand! I guess they haven't found a brand to partner with for the peripheral and color blindness tests, because those are still done the normal way. Both tech and doctor rush you through the appointment. Before you even have a chance to ask any questions, the doctor calls in her little boutique saleswoman, who escorts you out to the sales floor. At this point, you're shamed and pressured into buying from them. "You get what you pay for!" they keep trying to tell you, at even the merest whiff of a suggestion that you'll be buying elsewhere. Their frames are all $180 minimum, but MOST of them are in the $200+ range. They make you look at those under the guise of inputting your insurance information. And then they wanted to charge me $600 for just the lenses. Yes, I'm now in range for getting progressive lenses, so they're more expensive. But these chuckleheads thought they were going to pressure me to dive straight in for the highest cost they had. You should have heard the sheer reluctance in her voice when she finally had to admit they had something less expensive. This entire experience was a branding partnership under the guise of an eye exam. The fact that they won't give you the time of day if you don't buy from them is DISGUSTING. I cannot emphasize enough how much it is NOT THEIR BUSINESS who you buy glasses from. You're there to get an exam. You're not there for their shiny gimmicks. I don't care how many kick-backs they get; that's a 'them' problem, not an 'us' problem. Seriously, pick another place. I can only imagine the 5 star reviews are either paid or are friends of the staff there...or don't care about money. I've NEVER not bought glasses from the same place as my exam until I came here, and I've also never been this disgusted with a business before.

Amazing staff and a beautiful office! They were so sweet and got us in last minute.. Definitely…read morewill be using them for any future needs!

Sold in a Snap came to my house to take pictures my realtor wanted to post on MLS listing…read more Unfortunately, they sent a trainee, and it was quite obvious that they did not know how to correctly take photographs, had no training in photography, or which lens to use (she used a 35mm & not a wide angle). The images imo were not by a professional photographer: they took multiple pictures of the practically the same view. Great shot of our washer and dryer, but not the laundry room. A direct shot of our dining table, instead of standing to the side in order to see the dining room in its entirety. Great shot of a floor lamp at the entrance of one bedroom, instead of standing in another corner in order for the whole bedroom to be in the picture. It appears nobody with professional photography experience critiqued this trainee's work Before sending it on to my realtor. They were going to charge extra in order to come out for a re-shoot. Don't waste your $$ unless you know & have experience with specific photographers from Sold in a Snap. Do not accept the trainee until they have gone to multiple photography courses & have received honest feedback on their work. For some reason, nobody had the guts to speak up to trainee About this particular shoot.

To start off. I was working with a real estate agent to get my home sold and my agent was suppose…read moreto use Sold in a snap but lied to me saying (sold in a snap) was not responding. Come to find out my agent wanted to use some random lady so I asked for this photographers work. When I seen the work I said no thank you and fired my real estate agent. The photos looked like they were taken with an iphone!!! long story short I reached out to Danielle ASAP and she responded back very fast and fit me into her schedule 3 days later. The pictures came out PERFECT!!!! I know without a doubt this home will sell fast because of these pictures and the beautiful website. I went with the most expensive package and I am not regretting it whatsoever. thank you Danielle for all that you do! marco c

They're a volume business- go for the contacts, not the feeling that they care about you. From now…read moreon I'm going to an ophthalmologist. Straight in and back out, like cattle through a dip vat. The longest sentence my provider said was, "Which is better? One? Or two?" Argued with me about my astigmatism, and said, "It's not that bad." I won.

For years I have gone to Waco Vision center for eye exam but this year They demanded I pay for eye…read morepictures which I've never paid for due to medicare pay. I contacted medicare and they said they have not said insurance will not pay for it. If they are not happy with what medicare pays for they should leave the medicare platform and not force us to pay extra for a service because they do not like what medicare pays. I went to a different place for eye exam. Personally, I think they could care less about their patients care.

great friendly staff! everyone there is super helpful and knowledgeable!! The atmosphere is…read moreamazing and very welcoming!!

I've been a customer for almost 20 years now and every visit is better than the last. The whole…read morestaff knows what they're doing and they always know their customers even if it's been awhile since your last visit. They really do care about customers and go out of their way to help you with all your needs. Couldn't ask for a better experience anywhere else. Hands down best in central Texas.

I always do my homework when it comes to having specialized work like monogramming done. She had…read moretwo five store ratings online. They were so right her work is impeccable and she's was easy to work with. I even called later to change my original color choices. She finished it early and it was even better than I hoped for. I don't think is enough. There was a place close to my home but had very poor ratings. I am so glad I drove farther and was met by someone wanting to make sure I was pleased. You can't go wrong with Terri!!!!

Do not go there I went and got my phone repaired (front screen, back screen, battery) and all I did…read morewas put my phone in my pocket when I pulled it out. It was already cracked not only the front screen, but the back screen as well. I was told that I got a 30 day warranty and when I went back the next day, they told me that the warranty does not cover this. Also the battery that they put in my phone gets really hot on my phone and my phone doesn't charge well. Today When I went to another phone store, they were telling me that not only did they lay both screens wrong, but also the products that they use are really cheap and break really easily.

I spent over an hour on the phone with Apple trying to resolve a passing issue…read more Their best suggestion was buy a new one Spent an hour on the phone with ATnT Same response be glad to sell you an upgrade Took my iPad to the i phone doctor 4 minutes later problem solved issue fixed She didn't want to charge me But i wouldn't allow that she was a life saver and every chance i get i going to sing her praises Thank so much

Me used to see Dr Christiansen here, but had a bad experience after he left. That was quite a many…read moreyears ago, so we tried them again. They were the best!! They have a deal where you get 30% off a pair or glasses and then 40% off a second pair. We got treated with care and respect, and had a great experience. We will be going to this location again!!

I saw Dr. Yeseul Lim, and she was amazing and so was the staff. I can't remember the girls name who…read moredo my retinal scan but she was so sweet and helpful. Joy helped us pick out our glasses and was such a joy to work with!! (Pun intended ) Best eye place I have ever been to!!

Makensie met with us twice to prepare for "day of" coordination. We enjoyed her bubbly personality…read moreand she helped us to think of things we hadn't and to be prepared for the big day. She helped considerably on the wedding day and having her allowed us to enjoy the wedding more completely. Unfortunately there were some things that could have been better. There were small details missed that we had to instruct her of during the day. Some we didn't notice until it was too late. (Ie: one being the $200 bottle of champagne was not on ice with the cake, so our pictures of the cake have an empty punch bowl next to it. Bridal party table plates were left in a box so they were unsure where to sit.) I'm sure there were not many people that noticed. She was very helpful in packing up, but in the rush she packed some things on top of our leftover cake. In the end we really counted on her and she handled most of it. We were just a little disappointed in those missed details. Hopefully she will learn from this and make improvements in the future, as details in a wedding matter greatly.