UPDATE: Way overdue, but was beyond satisfied with click and am collecting more items to bring to…read morethem. They did a great job of pulling stuff from ancient media, and returned it to me in an extremely well-organized package with original media and new formats. Exceeded my expectations, and I'll be back! 3/9/16 This is a preliminary rating based on today's consultation and drop-off of media. Fully expect it'll be a 5-star review when I update it after receipt of final products! After years of neglecting old pics and videos on various media, and inheriting more of the same, I finally bit the bullet and decided to start getting this stuff into a more compact usable format: 1) so I (and others) can actually see and enjoy it 2) so my kids aren't left with boxes of stuff to go through if something happens to me 3) to better ensure preservation for future generations, as my kids may very well want to just toss boxes of old media 4) before it's too late! Realized I really need to get it done before there is no way to get stuff off of this ancient media. Wanted to use a local and specialty company, not mail-in, so found this place that has only one lil Yelp review, but an informative website, and not too far from me --- and called and spoke to Nick. Based on conversation, I brought in a smallish box with a variety of media to consult with him on how to best handle. Included: - VHS C tapes - Flip Video Cam - Tons of disposable cameras, some of the underwater type, most only partially used - XD disk - Sony Media Sticks - SmartMedia disks (oooold) - 6 oooold film cameras with the film still in them, partially used (I didn't want to risk messing up the precious contents by trying to use up remainder and remove film myself) Nick patiently explained how he'd go about handling these items, and best options for output. He took plenty of time with me (but I had called ahead to see when would be a good time to allow for consulting, so you shouldn't necessarily expect this with a walk-in when he may be busy). When I apologized for being somewhat weepy (hey, these things contain precious memories from my late mom, other deceased relatives, and from my baby's earliest years!), Nick was SO kind and empathetic. Said this is not unusual; of course when people are bringing in old stuff it's usually packed with emotional memories by virtue of it being old! I also like the back-story of this company. They took a chance and put everything into this type of service after their corporate company disintegrated. This tells me they care about the specific service they are providing, and likely put great effort into doing it well. Nick said he's going to need to investigate best method for some of the media, and I appreciate this. I know mail-in labs must by nature of their business follow a scripted process, regardless of condition of media, which may not always be the best route. I'm not sure what cost will be.... but figured worth getting started before it's not doable anymore. I have boxes more to get through - including audio cassette tapes (my mom was in a band and these are probably so fragile and crispy by now!) and VHS tapes. And personally I'd rather spend more if necessary to do business with people I can see in person, who may then feel more pride and accountability, and know they'll get more business and referrals from me if it goes well --- unlikely with a mail order service. I asked Nick if he could try to provide output in some identifiable form, including descriptions when provided on the media (such as on VHS C cases), or at least names of camera/type and/or media type, and he assured me he would do this. Very much looking forward to what comes.... and hoping I've found the right place to finally help me get through the boxes of precious memories that need to be turned into updated, usable formats. Will update review after completion of project!

Wonderful and knowledgeable staff for print, photo and accessory items. Went to their new location…read moreSaturday for some new passport photos. Great services copying old VHS and camera tapes to current formats.

Very nice shop. They mainly sell used items, but sell some new items as well. Very knowledgeable…read morehelpful staff. They even offer media conversion service, and photo printing. I am planning of taking advantage of this later myself. They also buy used equipment.

Came here to sell a couple cameras . Been sitting in my closet forever. Thought I may as well sell…read morethem. I've seen their ads I think on the Rosemont Journal. I showed him the one camera. He was explaining how it was kind of used a lot and beat up. It was going to need to be cleaned up and fixed up. I can agree with that. I said so what would you give me for it.? He said let me see the other one. I said no I want to know how much you want to give me for this one. Well how much do you want? I said how much are you willing to give me for it? He said that we do them as a package. I don't run that way. I understand they want to get the best buy they can. Just tell me how much are you going pay me for the one. If I think it's fair, I'll sell it to you. So he didn't even get to see the second one I was going to sell. It was completely different from the first.

I contacted MYK Camera Repair regarding a Canon EOS SL2 with a clear and repeatable issue: the rear…read moreLCD is black in Live View and Movie mode, while the viewfinder, menus, and playback all work normally. Communication was inconsistent and unclear. I answered their questions, provided photos, and explained the issue in detail. Despite this, I was told that "nothing is wrong" based solely on photos, without any diagnostic explanation or guidance on how to fix the problem. When I asked directly whether this was an issue they could repair or what the likely cause might be, I stopped receiving responses altogether. No clear explanation, repair option, or referral was provided. I was looking for professional diagnosis or a clear yes/no on service. Unfortunately, the communication and follow-through were lacking, which made it difficult to trust moving forward.

Update: After posting this review, the owner John repeatedly called by phone and DM on Yelp,…read morefrantically pleading with me to take it down. The calls became so frequent that I found them to be alarming and felt the need to report him to Yelp for harassment--clearly, he has an issue! 5 times is way too much!!! BTW, I still stand by my original review. However, for anyone looking for an alternative, I found a camera repair store downtown, called Int'l Camera, that fixed my camera with a NEW part from Sony, not a USED one on Ebay, but without the communication problems and limited store hours I experienced with John. Ultimately, it's up to others to decide if they want to patronize this store, I just chose not to!!! P.S. John don't try to contact me, or I'll have Yelp intervene.

Took my camera in and when they couldn't fix it because Canon wouldn't sell them the part,…read morecontacted them and shipped it directly to Canon very quickly! Very good customer service

Great customer focus! Their representatives communicate the potential problems and are honest about…read morepotential repair costs.

OK, my exposure to them was limited, but very very positive. I bought an LG microwave that was…read moremalfunctioning from the start. LG under warranty got a hold of Unique Repair and they were wonderfully persistent in getting my oven fixed. Numerous calls, excellent follow up, good communication. More importantly, in 2 visits (one to diagnose, the other to replace a control board) it was fully functioning again.

Came out to my house 3 times and I still have a broken fridge but they refuse to come and fix it…read moreand are still charging me for the "repair" even though the fridge has not been fixed. They have really bad customer service, owner doesn't return phone calls (or answer them). I've been hung up on twice by the manager and a secretary!!

Excellent service in digitalization of your old tapes with family video clips. Igor is easygoing…read moreand comes across as being very friendly while being professional about introducing the services he offers. He's also a photographer for your important events, and he matts your photos if that's the service you are looking for. His prices are very reasonable, and the waiting time is nothing like any place I've ever gone to. Once the wk is done, he'll communicate with you and that's it! Easy as eating delicious American Pie.

Igor is the best! He is always friendly and extremely patient with me when I have technical…read morequestions or am being a perfectionist with my print expectations. I have used Vip Pro Lab for many years as a professional photographer and always appreciate his knowledge and expertise! He is also an excellent videographer and does amazing and affordable work in Photoshop when requested. If you are looking for quality work this lab is a must! Peggy L.